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How Do Professionals Take Care of Odor Problems After Commercial Fire Damage to Your Amherst Store?

2/18/2018 (Permalink)

Commercial How Do Professionals Take Care of Odor Problems After Commercial Fire Damage to Your Amherst Store? Customers definitely don't want to purchase clothing items that smell bad or burnt. Contact SERVPRO should your store have a fire incident.

Team SERVPRO Quickly Arrives to Tackle Damage at Your Store

One of the most significant problems after a fire incident to your store is the odor. Whether you own a garment store, a restaurant, a grocery store or any other business, if your establishment smells like smoke, it drives the customers away. Even after the cosmetic and structural restoration after fire damage, it is crucial for your business that your store does not smell of smoke and soot.

Thankfully, SERVPRO technicians can use some of the best equipment to have your store smelling like usual in no time after commercial fire damage in Amherst. We employ different methods to eliminate even the most potent odors after a fire incident. Deodorization is a multistep process involving the following steps.

Removal of the odor source
The best way to deal with the odor problems after a fire is to eliminate the source of the odor itself. SERVPRO Professionals can remove any charred material from the building in an attempt to eliminate the source of the odor. The burnt debris can continue to give off odors if they are not disposed of promptly.

Cleaning surfaces  
The next step in the odor elimination process is to clean the surfaces with odor-causing residue on their surface. Cleaning is especially challenging in case of protein residue and wet smoke residue. Various cleaning techniques need to be employed to eliminate these residues in an attempt to remove the residue.


Recreation of the conditions that cause odor penetration
One of the reasons for deeper penetration of odor after a fire is the fact that the smoke can carry the odor causing particles deep into the pores of surfaces. To neutralize those odors, professionals use thermal foggers that create a vapor of a deodorant. This process takes the deodorant particles to the same place as the odor causing particles. The deeper, hidden odor-causing particles can lead to foul odor in your establishment driving customers out. So, it is necessary to use foggers to combat these.

Sealing the surfaces  
If the odor removal is too expensive or impractical, the odor causing particles can be sealed by painting over them. Inaccessible ducts can also be often sealed to eliminate the odor after a fire incidence in your establishment.

Call SERVPRO of Hampshire County at (413) 324-1300 today to consult with our odor elimination experts.

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How do Professionals Mitigate Mold Damage in Your Amherst Home?

2/6/2018 (Permalink)

Mold Remediation How do Professionals Mitigate Mold Damage in Your Amherst Home? SERVPRO has a four step process to properly rid your home of mold damage and help prevent future damage.

SERVPRO’s Mold Remediation Process to Rid Your Home of Mold Damage

Mold damage is one of the worst things to happen to any home. Not only can it spread quickly, but it can also cause health effects. The best chance to control mold damage is to start the mitigation process as soon as possible. Restoration experts can help you get the damage under control and prevent any further damage as well.

Professional restoration experts use a multi-step process to clean the mold damage from your Amherst property. SERVPRO experts have all the necessary equipment to get the job done safely and efficiently. Here are the steps involved in professional mold remediation that you should know.

Containment

One of the essential steps in the whole process, containment refers to physically preventing the spores of the mold from spreading to unaffected areas. Our technicians use plastic sheeting to create a physical barrier and prevent the mold from spreading to uncontaminated areas during the cleanup. We can also use a negative air pressure to avoid the airborne spores from spreading to other areas of your home. Our technicians can also seal HVAC vents and establish ‘clean rooms' during the mitigation process to prevent the spread.

Removal 

Once the damage has been contained, the next step is to remove the mold itself. The methods of removal depend on the type of the material involved. While porous material needs to be thrown out, the non-porous material can be cleaned by HEPA vacuuming and then clean with a detergent solution. The semi-porous material can be cleaned by sanding, wire brushing or damp wiping. SERVPRO professionals can use a combination of these methods depending on the nature of the surface involved in the damage.

Cleanup 

The next important step in the mold remediation process is the cleanup. The settled spores and dust can be cleaned by vacuuming the surfaces with a HEPA vacuum. The cleanup is usually done in multiple rounds as the spores in the air take time to settle down. SERVPRO technicians can allow several hours between two rounds of HEPA vacuuming to get rid of most of the settled spores.

Drying

The last and perhaps the most critical step to prevent further contamination is drying. Mold loves wet and damp spaces. Professionals can help you to remove the residual moisture and try to prevent the mold from coming back.

Call SERVPRO of Hampshire County at (413) 324-1300 today to schedule a free consultation.

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What To Do After Flood Damage To Your Easthampton Home?

1/23/2018 (Permalink)

Storm Damage What To Do After Flood Damage To Your Easthampton Home? Flooding due to natural disasters such as storms can cause heavy damage to your Easthampton home.

What To Do After A Flood

Flooding due to natural disasters such as storms can cause heavy damage to your Easthampton home. The floodwater if not promptly and efficiently removed can cause secondary structural damage that can cost you thousands to restore.

It is crucial to know what to do after a storm has caused flood damage to your Easthampton home for a fast and efficient restoration. Being prepared for the aftermath is the key to getting your home back in order as soon as possible. Here are some things that SERVPRO technicians recommend you should do after a storm.

Safety First
The first and perhaps the most crucial thing to do after a flooding incidence is to ensure safety. Make certain that your family is safe before trying to do anything else. Turn off your home’s electric supply (even if the power is out) before the storm causes flooding.

Floodwater can be contaminated with nasty bacteria that can have adverse health effects. If possible, avoid handling floodwater by yourself. SERVPRO technicians have the necessary expertise and experience to handle and remove floodwater safely. Most importantly, avoid drinking tap water after a storm at all cost.

Get Professional Help For The Cleanup
SERVPRO technicians are available 24/7 to offer emergency services after a flooding incidence. There is no doubt that you need professional help to remove floodwater from your home. Successful flood damage restoration requires heavy-duty extractors, dehumidifiers, and air movers to eliminate the water and residual moisture to minimize the damage.

Professional restorers can also help you in filing an insurance claim. Make sure that you keep your insurance adjuster in the loop and provide him/her with as many details as you can. Maintaining an inventory of items damaged in the flooding is also a great idea. Our technicians can help you in this as well.

SERVPRO technicians are available 24/7 to offer emergency services after a flooding incidence. Call SERVPRO of Hampshire County at (413) 324-1300 today to talk to one of our flood restoration experts and discuss your situation. Our goal is to help make it "Like it never even happened."

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The Process of Water Removal in your Westhampton Home

1/15/2018 (Permalink)

Water Damage The Process of Water Removal in your Westhampton Home Need Westhampton Water and Moisture Extraction? Just Call SERVPRO

Liquid and Vapor Can Both Damage Properties without Swift Extraction

Water removal is the first step towards water restoration. If you have suffered any harm in Westhampton, it is crucial that all the water is removed from your house. At times, you may even be forced to move out for a while if there is a need for extensive cleaning or restoration.

Regardless of the amount of water in your Westhampton home, the process of water removal should start immediately. It is essential in that it helps to reduce the amount of drying time and prevents secondary water damage and mold.
 
Hiring a dependable company like SERVPRO can ensure the job is done right the very first time. Our IICRC trained professionals conduct a thorough inspection to know what needs to be done to get rid of all the water. We use top-notch detection equipment to locate all the areas of the house that has been affected by water. It helps us note down the extent to which the structure and its contents have absorbed moisture.
 
We answer your call fast and use advanced restoration and cleaning equipment to produce excellent results. Our team understands how to dry personal property and structures efficiently. We may use powerful submersible pumps and industrial strength wet vacuums depending on the task at hand. We primarily use extractors to clean upholstery and carpets as well as remove water from floors. It is a proven technique for moisture removal.
 
Homeowners should note that water damages materials in two main ways. One is through absorption or wicking that happens through direct contact with water. The other is the absorption of moisture present in the air. The air’s moisture content must be measured as it is critical to the drying process. Heating or cooling the affected area to attain a workable RH, relative humidity, is crucial to successful water damage restoration. Our highly trained restoration technicians have a deep understanding of this.
 
We always establish a favorable drying environment by manipulating humidity and temperature levels to achieve optimum drying conditions. The process is vital because it stops secondary damages from happening via improper drying processes. The moisture detection devices such as moisture meters, thermal hygrometers, and infrared cameras that we use to verify your space have dried thoroughly helps with insurance claims. After completing the work, we take our clients on a final walk to make sure that we leave them highly satisfied.
 
Call (413) 324-1300 if you would like SERVPRO of Hampshire County to assist with efficient water removal services. We offer emergency services round the clock also serving Amherst, Easthampton, and other surrounding areas.

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Heavy Snowfall Can Cause Flood Damage to Your Westhampton Home

1/11/2018 (Permalink)

Storm Damage Heavy Snowfall Can Cause Flood Damage to Your Westhampton Home Heavy blankets on snow on your roof can cause flooding in your home when weak spots in your roof give way and collapse.

SERVPRO Offers IICRC-Certified Restoration Services 24/7

Many envision a flood in Westhampton as one that overtakes neighborhoods slowly in the Spring. However, substantial snowfall can also cause flooding in your home when weak spots in your roof give way and collapse. One of the first services we perform when we arrive is placing a tarp over the affected area of your home to prevent any additional damage.

A Westhampton home can suffer flood damage from snow crashing through the roof. Such snow can affect every level of the home, from top to bottom. The situation can become worse when a homeowner does not realize a problem with the roof happened and only becomes aware of the problem when water becomes visible in the living areas of the home.

Water slowly seeps down from melting snow, allowing many materials to absorb substantial mounts. A great deal of damage happens in the attic, of course, but living areas also need professional mitigation. Your personal belongings can also end up severely affected and require specialized care. Restoration typically costs much less than replacing items, and at SERVPRO, we prefer to always take the most cost-effective options available to us.

Although this kind of flood does not impose debris and sediment on a house as a typical flood does, we still must treat your home for contamination. Even the best-kept homes can harbor vermin, including rodents and birds, many of which carry disease. Pathogens carried by these animals, previously undetected mold, and other unhealthy substances can cause health effects. Our pumps remove not only the water but a substantial amount of the contaminants, also.

Drying a home includes removing saturated carpeting, sections of walls and ceilings, airing out other enclosed areas, including closets and cabinets, and installing dry materials. We save our customers expensive replacement costs by cleaning personal belongings, furniture, and household items. Flooding in your home can cause extensive problems, but at SERVPRO, we train our technicians according to IICRC standards. Because they understand the latest in restoration technology, we can provide you with the most appropriate services for your unique situation.

SERVPRO of Hampshire County can help your family by restoring your home after flood damage or other catastrophic events. Call us locally at (413) 324-1300 to reach our round-the-clock service.

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Appliance Fire Damage in Your Ware Home

12/27/2017 (Permalink)

Fire Damage Appliance Fire Damage in Your Ware Home Appliances make everyday living easier, but can easily cause fire damage to your home if not well maintained.

The Four Fundamental Elements of Cleaning Fire Damage

Appliances in your household in Ware make life more comfortable on a day to day basis. Each machine which operates on gas or electricity, however, presents safety risks and needs to be used according to the instructions from the manufacturer. When you follow basic safety tips, it helps you to avoid disasters in your home.

Keeping appliances away from wet areas in your kitchen or bathroom for example, and not running cords underneath rugs, assists in keeping your home safe from fire and fire damage. If you still experience an appliance fire in your Ware residence, however, SERVPRO can come to your aide in cleaning up and repairing the damage.

To clean fire damage, we need to remove smoke residues and deodorize smoke odors. Fire damage presents a large variety of cleaning challenges because of the various ways that oxygen, heat, gases, and moisture interact to make smoke residues. The different kinds of burning materials found in your home and the effects smoke and temperature have on them make different variables for cleaning methods.

When cleaning fire damage, there are four fundamental elements which we need to suspend residues to be able to remove them. Temperature is the first one. Heat increases the speed of chemical reactions in cleaning products. We select the right temperature depending on the solution being used and the material we are cleaning.

Agitation is next. SERVPRO techs agitate the surfaces by using brushes, towels, water and air pressure, plus sonic vibrations in ultrasonic machines. The process helps to dislodge residues from surfaces and spreads cleaning products over surfaces.

The professional cleaning products we use work through various chemical reactions with surfaces and residues. We select the right cleaning product depending on the action we want like bleaching, dissolving, oxidizing, emulsifying, digesting, or changing pH.

The amount of dwell time that is needed for professional cleaning and deodorization for products to work varies depending upon the kind of residues and the product.

SERVPRO of Hampshire County are experts at determining the right cleaning products and procedures for various types of fire damage. If you have had a fire due to a failed appliance in the areas of Belchertown, Ware, or Amherst, give us a call right away at (413) 324-1300, so we can clean and repair your home.

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Restoring Commercial Water Damage In Northampton

12/21/2017 (Permalink)

Commercial Restoring Commercial Water Damage In Northampton In Northampton, commercial water damage to a small, retail store can mean the loss of income for a week.

Commercial Water Damage

Nearly any damage cost to a Northampton business is double to that of a home disaster, if not more. Costs take into account, not just repair and restoration, but also the lost income each day due to the business having to close its doors.

In Northampton, commercial water damage to a small, retail store can mean the loss of income for a week. Unless that store has a good insurance policy behind it, SERVPRO understands that could mean a loss of paychecks for every employee that week and maybe the next one as well. It is our task to get the doors open as soon as possible, to avoid this.

A small, retail operation can still have an extensive inventory of goods. That means our technicians use a variety of tools to preserve the inventory as well as clean and restore the structure itself. To perform both tasks, our primary goals are to remove water and then dry out the interior of the shop.

Standing water is not a safe environment for the business owner, customers, or our SERVPRO technicians. In case of an electrical issue, we turn off the power and then bring in not just pumps and extraction wands, but portable generators as well. We use the pumps when the water is over 2 or 3 inches deep. The extraction wands we use for water under 2 inches or about ankle deep. Technicians also use the wands to draw water from carpets and wood floors.

Once we have the water down to several, isolated puddles, we begin setting up the equipment to dry the interior and help prevent further property loss. That means lowering the inside humidity and drying the actual structure without causing any secondary damage. We start with dehumidifiers which draw moisture from the air and nearby structural and inventory property. Depending on how much moisture is present, each of these machines can remove from 20 to 25 gallons of water each day.

Next, we set up air movers. These devices blow warm, dry air that we direct over floors, walls, and other property to speed up the drying process without causing additional damage. Technicians also set up exhaust fans to draw out the damp air inside. They help improve the function of both the air movers and dehumidifiers.

Restoring a business after water damage is not a quick process, but it is one that SERVPRO of Hampshire County has been doing for over two decades. If you need our help, call us at (413) 324-1300 today. We are here to help.

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When Puffback Leaves Fire Damaging Soot in Your Pittsfield Home

12/15/2017 (Permalink)

Fire Damage When Puffback Leaves Fire Damaging Soot in Your Pittsfield Home If Puffback Strikes Your Pittsfield Home, Call SERVPRO for Cleanup

SERVPRO Offers Information, Advice, and Service Regarding Puffback and then Clean Up to Your Home

For homeowners who run oil-based boilers or furnaces in their Pittsfield home for heating, they should be well aware of the need for inspection and service on an annual basis. Your ability to listen for troubling noises that the unit is making or abnormal behaviors of firing, and then get help, can keep you from a severe mess to clean up in the future. In a phenomenon known as puffback, oil-burners are ignited and immediately burn off pooled oil in the combustion chamber, which can send a palpable wave of soot through the ductwork and vents of your home.

The lengths to which this fire damage can affect your Pittsfield home is directly correlated with the force of the blast. While in some cases, this puffback could also cause damages to your heating unit altogether, you are almost always left with a thick soot to clean up somewhere in your house. When the heated soot contacts cold corners of a structure "soot tags," often mistaken for cobwebs form. While this residue can be overwhelming to see at first, it is something that should be handled quickly. Lingering soot in areas of your home is not beneficial for your family to be around, and it is highly advisable to trust certified professionals to restore the damages created quickly.

Our SERVPRO technicians are well equipped to deal with fire damage restoration efforts, including the expertise necessary to successfully and completely clear up any presence of soot throughout your home and your ductwork. Our trained technicians deploy state-of-the-art equipment and cleaning products to ensure a clean looking and smelling home upon completion of our service. The cleaning of ducts is a step that many homeowners rarely even consider.  They can see a minimal way into the ductwork moving throughout their home. Yet, with any puffback scenario, this network going throughout your home is going to be hit the hardest by the soot damage.

While our SERVPRO professionals are well versed in ensuring that the full scope of the damage has been corrected, personal cleanup efforts might leave you overlooking this critical step. This can eventually send more soot through the system when the heating pump kicks back on again. To prevent an endless cycle of recleaning the same areas, consult with the appropriate repairmen to look into your oil-based furnace to ensure that it does not need servicing. Then, contact our team to thoroughly clean the soot from your walls, floors, ducts, and ceilings. You will feel "Like it never even happened."

While puffback can be an ongoing problem to underserviced heating units, it does not make the damage that occurs any less challenging to battle. Do not hesitate to give our experienced team here at SERVPRO of Hampshire County a call. You can reach us anytime at (413) 324-1300.

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Water Damage in Pittsfield Properties

12/8/2017 (Permalink)

Water Damage Water Damage in Pittsfield Properties Moisture Removal Mitigates Water Damage in Pittsfield

SERVPRO Explains Factors in Drying and Restoration Post Water-Loss

Every Pittsfield home is at risk for flood issues. The most residential flooding comes from failed plumbing such a split hose or a broken dishwasher. That means the water is usually clean and free of contaminants, but removal and remediation still takes time and can be costly. A failing dishwasher can flood an entire home in one afternoon.
 
Restoration of Pittsfield water damage involves drying the structure as carefully as possible while still performing each task as quickly as possible. SERVPRO carefully monitors four factors to ensure we return each home to its normal, dry state without causing any secondary damage.
 
Temperature – The best environment for every home is the 70 to 90-degree range. If we can use the home heating system, that is the best method since it spreads an even heat throughout. If this is not an option, we bring in space heaters for each affected room and hallway. To prevent secondary damage, we do not allow the temperature to go above 80 degrees.
 
Humidity – We test each room for air moisture content. If it is too high, the humidity level can warp furniture and prevent or slow drying actions. We lower the humidity by installing a dehumidifier in each affected room. Depending on the moisture content level, these devices can draw out over 20 gallons of water from the air each day. We can safely lower the humidity level by 20 percent each day.
 
Evaporation – Water converts to vapor, and this process increases significantly once standing water is brought down to less than inches in depth. The longer it stood, however, more was absorbed by carpets and floors. SERVPRO technicians determine which areas of the home were under water for the most prolonged period and set up dehumidifiers, air movers, and exhaust fans to concentrate on those first.
 
Air Movement – The fans and air movers we use to increase evaporation also force cooler air out of the home while forcing warm air across walls and floors, drying them. Restoration crews carefully monitor the warmth of the air flow to ensure the temperature does not rise too high, too quickly.
 
Eliminating the effects of water damage is a careful process that takes time. Homeowners may get frustrated, but SERVPRO of Hampshire County is here to explain each step and even help with insurance adjusters. If you need our services, call us at (413) 324-1300 today.

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Water Removal from Carpeting After Bathroom Overflow in Your Ware Home

11/28/2017 (Permalink)

Water Damage Water Removal from Carpeting After Bathroom Overflow in Your Ware Home Don't let an overflowing toilet damage your home. Contact SERVPRO after an event to remediate the water damage quickly.

SERVPRO Technicians Arrive Quickly to Dry Out Your Property After Water Damage

A water disaster in your home, such as an overflowing toilet or bathtub, can cause damage to other parts of your home, especially if it happened in an upstairs bathroom. Your home in Ware is the most significant investment you have made, and you want to keep it looking great and in the best shape. When carpeting in your home becomes saturated from a leak or overflow, you have massive cleanup on your hands.
 
It is essential when you have wet carpeting in your Ware home that you seek the help of the professional staff at SERVPRO for water removal. Our certified restoration experts are trained to deal with these situations, and we waste no time in getting to your home to help you. There are also steps you can take to help lessen the damage from the water until we can get there to help.
 
If you can, stop the water at its source and turn off electricity to the area. Do not walk on the carpeting while it is wet, and take small furnishings from the area or place aluminum foil under furniture legs. If possible, you should hang up draperies and take skirts on furniture and pin them, so they do not touch the wet floors. Do not attempt to use a shop vacuum or home vacuum to remove the water and avoid the temptation to turn on heating or fans since they can spread contamination if the event is sewage-related.
 
When SERPVRO arrives, we assess the situation and the damage. We bring in extraction equipment to physically remove any freestanding water, such as truck-mounted pumps. Water is extracted from the carpeting padding, and any upholstery affected as well. If needed, the carpet and padding could be removed for proper drying.
 
We also use drying and dehumidifying equipment which is of professional grade to dry the area and get the humidity levels in your home back to normal. We utilize specialized instruments to help find hidden pockets of water. Our techniques for drying and the right extraction help to lower the chance of secondary damage, potential growth of mold, and lower costs.
 
After your carpeting and home are dry, we place everything back where it was. We even work directly with you and your insurance company if necessary, so your insurance claim is processed correctly.
 
SERVPRO of Hampshire County works quickly to dry your home out after a water emergency. Residents in the areas of Easthampton, Granby, or Amherst should call us right away at (413) 324-1300 when a problem arises.

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