Recent Posts

Afloat in the Local Amherst Laundromat

5/18/2017 (Permalink)

Commercial Afloat in the Local Amherst Laundromat There is a great potential for water damage at your laundromat business. Having SERVPRO on speed dial would be very beneficial.

SERVPRO Technicians are Adept at Remediating Your Commercial Water Damage

Everyone needs a laundromat from time to time. You lined up plenty of washers and even offer a drop off wash and fold option for busy college students and hardworking community members. All goes very wrong when a defective machine overflows, flooding your dry cleaning and laundry location with several inches of water. A speedy resolution to the problem is to call SERVPRO for efficient water removal services.
 
With so many different people operating the washers round the clock, an overflow of water needing immediate removal could be expected at your Amherst laundry center. The overworked machines do not cycle out of the filling stage, often because a valve is corroded and sticks in the open position. Customers fail to watch the machines carefully and do not notice the flow of water. Within minutes the floor of your shop is inches deep in sudsy water.
 
Managing this mess on your own is difficult. You have your hands full running the dry cleaning desk and the snack counter that keeps bored customers happy. You and you clientele count on the laundry being open 24/7, so the chance you close to deal with the damage is not one you want to take. The technicians from SERVPRO are a perfect fit for this scenario, trained in fast commercial water removal and proven drying techniques.
 
A professional restoration company like SERVPRO is also well positioned to determine how to get rid of the water properly and take all necessary steps even when your electricity is shut off. Truck mounted pumps and extractors do not rely on your electricity for power. The water pulled out of your business is considered contaminated, and SERVPRO contains this “gray water” for appropriate disposal. Submersible pumps and heavy duty extractors suck up standing water fast.
 
SERVPRO staff inspects and evaluates your flooring, trim, and walls, looking for areas where the water undermined the integrity of the building materials. If the crew arrived soon after the flood and begins restoration work, chances are good the tile floor and painted walls simply need air movers and dehumidifiers to reduce the moisture remaining. Our trained technicians scout out any concerning patches where water has been absorbed and then check for possible microbial growth risks.
 
When you need to get your customer’s laundry back on line SERVPRO of Hampshire County is the answer to washer overflow. Contact us at (413) 589-8975 for immediate assistance in removing wash water and drying out your laundry business.

For more information regarding Amherst, click here https://www.amherstma.gov/

Subtle Water Damage Builds Up To A Crisis in Northampton

5/8/2017 (Permalink)

Water Damage Subtle Water Damage Builds Up To A Crisis in Northampton Northampton Water Damaged Hardwood Floors Get Restored by SERVPRO

SERVPRO Restores Hardwood Floors Damaged by Water

Life keeps homeowners very busy, distracted by work, school, children, and other obligations. Seemingly insignificant amounts of spilled or leaked water slowly harm a hardwood floor, the damage tucked in a corner you rarely inspect. When you focus on a thorough cleaning of the room containing the neglected corner, you notice with shock the condition of the floor. Give SERVPRO a chance to restore the harm and recommend a permanent fix for the excess moisture.

Your home relies on hot water heat, a gravity system that uses century-old radiators to warm your rooms. An undetected hairline crack caused a leak that slowly soaked the hardwood floor beneath the heater, the water damage in your Northampton dining room now spreading out to floorboards beyond the cover of the under-window radiator. SERVPRO has the experience and the skills to restore the harm done and respond quickly to put a stop to further damage.
 
As soon as you realize the floor is soaked through you need to consult the experts at SERVPRO. The longer your hardwood floor remains wet, the more likely it is that it suffers secondary damage like rot or a mold infestation. Wet wood risks discoloration, shrinkage, and warping. The team we assign to your home trained in hardwood restoration and knows the steps to take to dry out the floor and plan for final restoration.
 
A long term leak not only damages the visible floor but can also destroy the integrity of the subfloor and any ceilings or other structures a story below. Our IICRC certified crew members carefully evaluate the extent of the problem and employ restoration strategies intended to rehabilitate and refurbish rather than tear out the original flooring. We extract any standing water with our powerful water vacuums and then drying mats, and air movers are placed to remove more moisture. If possible, the floor should be dried from above and below, to make certain the subfloor does not retain moisture.
 
SERVPRO water abatement specialists use their training in water vapor management or psychrometrics, and drying theory to achieve the best result for your valued hardwood floor. Sanding and refinishing waits until the moisture content of the planks or strips is reduced to an equilibrium of 12 percent. Dehumidifiers and the judicious application of heat amplify the action of air movers in approaching this moisture level.
 
To restore the beautiful floors in your home call SERVPRO of Hampshire County as soon as you realize they suffer from water damage. (413) 589-8975.

The Danger in Your Dryer Vents

4/25/2017 (Permalink)

Fire Damage The Danger in Your Dryer Vents This dryer caught on fire due to a clogged vent.

Did you know that dryer fires are one of the biggest causes of home fires? 


Each year, failure to clean clogged dryer vents and lint traps results in thousands of fires.  These disasters are easily preventable with proper maintenance.


Here are some tips to keep you and your home safe:



  • Flexible metal venting material should be used to promote good air flow and drying time

  • Make sure the dryer exhaust vent is properly installed and free of any obstruction

  • Make sure the outside vent flap is opening properly

  • Always use the lint filter in your dryer

  • Clean out your lint filter before or after every load. 

  • Clean dryer lint from around the drum and on the floor around the dryer

  • Only operate your dryer when you are home; in case of a fire, you will be able to respond quicker and limit damage


Once a year, clean lint and other debris out of the vent and pipe.  Too messy, don't have the time? SERVPRO of Hampshire County specializes in air duct and dryer vent cleaning.  Our technicians have the training and the equipment to do the job quickly and efficiently.


Most of all, proper maintenance gives you peace of mind your Western MA home is safe.  And that is priceless.


Call SERVPRO of Hampshire County to discuss your air duct and dryer vent needs at 413-589-8975.


 


Some content sourced from the National Fire Protection Association.


 

IAQ Series - Part Four - Indoor Air Quality Problems in Western MA Businesses

4/24/2017 (Permalink)

Commercial IAQ Series - Part Four - Indoor Air Quality Problems in Western MA Businesses Over time, air ducts can become clogged with dust, dirt, hair and lots of other contaminants.

This is Part Four of an ongoing series exploring Indoor Air Quality (IAQ).

We've talked a lot on this blog about Indoor Air Quality (IAQ) in Western MA homes.  But office buildings can have poor IAQ as well.

Three major reasons for poor IAQ in office buildings are:

  • The presence of indoor air pollution sources such as water damaged ceilings and walls
  • Poorly designed, maintained, or operated ventilation systems
  • Building uses that were unanticipated or poorly planned when the building was designed or renovated

Sources of Office Air Pollution

As with homes, the most important factor influencing IAQ is the presence of pollutant sources. Commonly found office pollutants and their sources include:

  • Environmental tobacco smoke
  • Asbestos from insulating and fire-retardant building supplies
  • Other organics from building materials, carpet, and other office furnishings, cleaning materials and activities, restroom air fresheners, paints, adhesives, copying machines
  • biological contaminants from dirty ventilation systems or water-damaged walls, ceilings, and carpets

How SERVPRO of Hampshire County Can Help

If you are concerned about the indoor air quality in your office or business, we are Here To Help.

  • Expert Know-How: with certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) including
    • Water Removal Technician
    • Applied Structural Drying
    • Lead Removal
    • Mold Remediation
  • Experience:  With over 20 years in business, we've dealt with all kinds of commercial disasters and cleanup
  • Equipment:  the right equipment for the right environment
  • No Job Too Big:  We have the resources and manpower to draw from other SERVPRO franchises for large losses 

We specialize in water damage cleanup and restoration, mold remediation and air duct cleaning.  Give us a call today at 413-589-8975.

Some content sourced from the Consumer Product Safety Commission

IAQ Series - Part Three - Strategies For Improving Indoor Air Quality

4/17/2017 (Permalink)

Mold Remediation IAQ Series - Part Three - Strategies For Improving Indoor Air Quality Black mold in the basement of a Hadley, MA home.

This is Part Three of our ongoing series exploring Indoor Air Quality.


Ventilation


Most Western MA home heating and cooling systems, do not mechanically bring fresh air into the house. Opening windows and doors, operating window or attic fans, when the weather permits, or running a window air conditioner with the vent control open increases the outdoor ventilation rate.


Find and Eliminate The Source


Usually the most effective way to improve indoor air quality is to eliminate individual sources of pollution. Here are a few examples:


Biological Contaminants


Biological contaminants include bacteria, molds, mildew, viruses, animal dander and cat saliva, house dust mites, cockroaches, and pollen. There are many sources of these pollutants. Pollens originate from plants; viruses are transmitted by people and animals; bacteria are carried by people, animals, and soil and plant debris; and household pets are sources of saliva and animal dander. The protein in urine from rats and mice is a potent allergen. When it dries, it can become airborne. Contaminated central air handling systems can become breeding grounds for mold, mildew, and other sources of biological contaminants and can then distribute these contaminants through the home.


By controlling the relative humidity level in a home, the growth of some sources of biologicals can be minimized. A relative humidity of 30-50 percent is generally recommended for homes. Standing water, water-damaged materials, or wet surfaces also serve as a breeding ground for molds, mildews, bacteria, and insects. House dust mites, the source of one of the most powerful biological allergens, grow in damp, warm environments.


Install and use exhaust fans that are vented to the outdoors in kitchens and bathrooms and vent clothes dryers outdoors.


These actions can eliminate much of the moisture that builds up from everyday activities.


Ventilate the attic and crawl spaces to prevent moisture build-up.


Keeping humidity levels in these areas below 50 percent can prevent water condensation on building materials.


Thoroughly clean and dry water-damaged carpets and building materials (within 24 hours if possible) or consider removal and replacement.


Water-damaged carpets and building materials can harbor mold and bacteria. It is very difficult to completely rid such materials of biological contaminants. SERVPRO of Hampshire County has both the equipment and expertise to assess and mitigate water damage situations.


Some content sourced from the Consumer Product Safety Commission.


Whether you live in Amherst, Chicopee, Easthampton, Holyoke, Ludlow, Northampton or anywhere in Western MA, SERVPRO of Hampshire County is an expert in mold remediation, deodorization, water damage, air duct cleaning and carpet cleaning.  Call us at 413-589-8975 today if you have an indoor air quality concern. We're Here To Help!


In Part Four, the final installment in our Indoor Air Quality (IAQ) series, we explore how to determine IAQ in Western MA offices. 

IAQ Series - Part Two - How To Identify Air Quality Problems In Your Western MA Home

4/12/2017 (Permalink)

This blog is Part Two in our Indoor Air Quality Series.

Some health effects can be useful indicators of an indoor air quality problem, especially if they appear after a person moves to a new residence, remodels or refurnishes a home, or treats a home with pesticides. If you think that you have symptoms that may be related to your home environment, discuss them with your doctor or your local health department to see if they could be caused by indoor air pollution.

Another way to judge whether your Western MA home has or could develop indoor air problems is to identify potential sources of indoor air pollution. Although the presence of such sources does not necessarily mean that you have an indoor air quality problem, being aware of the type and number of potential sources is an important step toward assessing the air quality in your home.  For information on different types of pollutants, read Part One of this series.

Finally, look for signs of problems with the ventilation in your home. Signs that can indicate your home may not have enough ventilation include moisture condensation on windows or walls, smelly or stuffy air, dirty central heating and air cooling equipment, and areas where books, shoes, or other items become moldy. To detect odors in your home, step outside for a few minutes, and then upon reentering your home, note whether odors are noticeable.  You can also ask a friend or family member that doesn't live in your home to give your home the smell test.

If you find an area of mold in your Western MA home, give SERVPRO of Hampshire County a call at 413-589-8975. 

 

In Part Three of our IAQ series, we explore strategies to improve the indoor air quality of your home.

 

Some content sourced from The Consumer Product Safety Commission

IAQ Series - Part One - Why Indoor Air Quality Matters

4/11/2017 (Permalink)

Mold Remediation IAQ Series - Part One - Why Indoor Air Quality Matters Mold Infestation In Springfield MA Home

Welcome to Part One of our Indoor Air Quality (IAQ) Series on Western MA homes and businesses.


Did you know a growing body of scientific evidence has indicated that the air within homes and other buildings can be more seriously polluted than the outdoor air in even the largest and most industrialized cities?  Other research indicates that people spend approximately 90 percent of their time indoors.


What Causes Indoor Air Problems?


Indoor pollution sources that release gases or particles into the air are the primary cause of indoor air quality problems in Western MA homes and businesses. Inadequate ventilation can increase indoor pollutant levels by not bringing in enough outdoor air to dilute emissions from indoor sources and by not carrying indoor air pollutants out of the home. High temperature and humidity levels can also increase concentrations of some pollutants.


Pollutant Sources


There are many sources of indoor air pollution. These include combustion sources such as oil, gas, kerosene, coal, wood, and tobacco products; damage due to water and fire emergencies; dirty air ducts; building materials and furnishings as diverse as deteriorated, asbestos-containing insulation, wet or damp carpet, cabinetry or furniture made of certain pressed wood products and household cleaning products.


Amount of Ventilation


If too little outdoor air enters a Western MA home or business, pollutants can accumulate. Unless they are built with special mechanical means of ventilation, homes that are designed and constructed to minimize the amount of outdoor air that can "leak" into and out of the home may have higher pollutant levels than other homes. However, because some weather conditions can drastically reduce the amount of outdoor air that enters a home, pollutants can build up even in homes that are normally considered "leaky."


In Part Two of this series, we discuss how to identify Air Quality problems in your Western MA home or business.


SERVPRO of Hampshire County, located in Ludlow, MA is available 24/7/365 for your fire, water, mold and cleaning needs - including general cleaning, air ducts and carpet cleaning.  Call us at 413-589-8975.


Some content sourced from the United States Consumer Product Safety Commission

What To Do If You Experience Water Damage in Your Hampshire County Home Or Business

4/5/2017 (Permalink)

Storm Damage What To Do If You Experience Water Damage in Your Hampshire County Home Or Business A flooded basement in Stockbridge, MA.

In our previous posts on preparing for severe weather, we've explored the definitions and dangers of flooding.  Today, we will help you respond effectively if you find yourself with water damage in your Western MA home or business.  The quicker you respond, the less damage you are likely to experience.



  1. If you find that water has entered your Western MA property, before you enter the flooded area, think SAFETY first.  Check for electrical hazards and structural damage.  Wear protective gear like boots and gloves.

  2. Try to identify the source of water and shut if off as quickly as possible. Stop up any leaks, shut off any running faucets, use sandbags towels as a barrier against flowing water on the floor.

  3. Call SERVPRO of Hampshire County at 413-589-8975.  Don't wait.  If left unchecked, water can harm your property’s structure and furnishings, and encourage the growth of mold. Our water damage technicians are skilled at mitigating secondary water damage. This limits out of pocket expenses and reduces stress and inconvenience. 


From the moment they arrive, our SERVPRO of Hampshire County technicians get to work drying out your home. We remove any contaminated and non-salvageable materials and do everything we can to make your home safe. Our focus is getting your home dried out as quickly as possible to minimize damage to your house and inconvenience to you.
 
Our team brings powerful air movers and dehumidifiers to help dry out your home, including water damaged materials such as carpets. Air movers help dry your home by expelling the moist, humid air from the room and bringing in warm, dry air to create a drier atmosphere and increase evaporation. This type of refrigerated low grain dehumidifier can extract up to 30 gallons of moisture per day from the ambient air within your home.
 
Our qualified SERVPRO technicians are experienced in placing our equipment in the most efficient manner, to dry your home out quickly. Whether the problem is confined to just one room or affects your whole house, we come equipped with everything needed to start drying it out straight away. Moreover, if your home needs professional products to help mitigate any resulting mold growth, our technicians are trained to apply those too.


Whether you live in Ludlow, Northampton, Belchertown, Amherst, South Hadley or the Berkshires, if you experience water damage, call SERVPRO of Hampshire County at 413-589-8975.


 

Are You Ready For Potential Flooding in Western MA? Part One

4/4/2017 (Permalink)

This blog is the first in a series exploring extreme weather.

Are you prepared if you experience flooding in your house or business?  It's a common misperception that flooding only occurs in flood-prone zones.  In fact, flooding can happen anywhere it rains.  Did you know floods are the most common and widespread of all weather-related natural disasters?  In the U.S. floods kill more people each year than tornadoes, hurricanes or lightning!

At SERVPRO of Hampshire County, we've witnessed many homes and people's lives affected by water damage. Make sure you are familiar with the following terms:

FLASH FLOOD or FLOOD WATCH: Flash flooding or flooding is possible within the designated watch area - be alert.

FLASH FLOOD or FLOOD WARNING: Flash flooding or flooding has been reported or is imminent - take necessary precautions at once! Get to higher ground!

URBAN and SMALL STREAM ADVISORY: Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

FLASH FLOOD or FLOOD STATEMENT: Follow-up information regarding a flash flood/flood event.

If you experience a flooding situation in your home or business, don't wait.  Many kinds of water damage cannot be seen by the untrained eye and require the right expertise and equipment.  For examples of water damage we have mitigated, visit our Before/After pictures on this site.

SERVPRO of Hampshire County is available 24/7, 365 days a year for your emergency needs whether it be water damage, fire/soot damage, mold or any kind of cleanup.

Flood terms provided by The National Severe Storms Laboratory (NSSL) 

Are You Ready For Potential Flooding in Western MA? Part Two

4/4/2017 (Permalink)

This is the second blog post in our series on extreme weather.

In Part One, we shared some facts about the dangers of flooding and important flood terms.  In this blog, we will explore the areas most at risk from flash floods.

Densely populated areas are at a high risk for flash floods. The construction of buildings, highways, driveways, and parking lots increases runoff by reducing the amount of rain absorbed by the ground. This runoff increases the flash flood potential.

Sometimes, streams through cities and towns are routed underground into storm drains. During heavy rain, the storm drains can become overwhelmed and flood roads and buildings. Low spots, such as underpasses, underground parking garages, and basements can become death traps.

Areas near rivers are at risk from flash floods. Embankments, known as levees, are often built along rivers and are used to prevent high water from flooding bordering land. The city of New Orleans experienced massive devastating flooding days after Hurricane Katrina came onshore in 2005 due to the failure of levees designed to protect the city.

Dam failures can send a sudden destructive wall of water downstream. In 1889 a dam break upstream from Johnstown, Pennsylvania, released a 30-40 foot wall of water that killed 2200 people within minutes.

Mountains and steep hills produce rapid runoff , which causes streams to rise quickly. Rocks and clay soils do not allow much water to infiltrate the ground. Saturated soil also can lead rapidly to flash flooding. Vacationing or recreating along streams or rivers can be a risk if there are thunderstorms in the area. A creek only 6 inches deep in mountainous areas can swell to a 10-foot deep raging river in less than an hour if a thunderstorm lingers over an area for an extended period of time. 

Additional high-risk locations include low water crossings, recent burn areas in mountains, and urban areas from pavement and roofs which concentrate rainfall runoff.

SERVPRO of Hampshire County is available 24/7, 365 days a year for your emergency needs whether it be water damage, fire/soot damage, mold or any kind of cleanup.  Call us - 413-589-8975.

Content provided by The National Severe Storms Laboratory (NSSL).