Recent Building Services Posts

Disaster Recovery - Resolve to do THIS

1/6/2016 (Permalink)

I would like to start this blog off by saying Merry Christmas, Happy New Year, and best wishes to everyone out there celebrating a Festive Holiday this Season!  It’s been a couple of busy and chaotic weeks as we wound up the Holiday season last week and return to some sort of “normalcy” this week in Western Massachusetts. 

How many of you have made a New Year’s Resolution?  How many of you plan events for the coming year?  When will I take that vacation?  Will we have a Memorial Day Party, July 4th Party, etc.?  How many of you have PLANNED in the event of a disaster such as a fire damage or water damage?  Where and when did you buy that nice big flat screen TV?  How much did you pay for it?  How much will it cost to replace?  Is there a sound system with it?  How many CD’s, DVD’s and such do you have stored near it?  These are very real questions that need answering after a fire or water damage event.

NOW, THIS WEEKEND, anytime soon.  Take a moment to walk through your house with your smart phone on video.  Speak to yourself, room by room.  What do you see?  What’s new?  What’s valuable?  Where did I get it?  Take an inventory of your home, room by room.  Save that somewhere on your cloud or wherever (NOT IN YOUR HOME).  In the event of a “disaster” (anything that alters your normal life adversely) you will have a record of what you own and a history.  It’s too easy now to do this, and it only takes talking to yourself a bit. 

SERVPRO of Hampshire County specializes in Disaster Recovery, whether a spill on a carpet prior to that dinner party or a fire damage / water damage, a disaster is a disaster.  The SERVPRO Ready App is available for your use as well.  You don’t have to be in Hampshire County to use it, and it’s pretty easy.  Call SERVPRO of Hampshire County for assistance with the APP, or to help you with that flooded basement, soot damage / smoke damage from that furnace puff back, or for simply a carpet cleaning or duct cleaning.  We are here to help!  Resolve to prepare this year for the unexpected.   

Water Damage and Mold Damage Education

11/19/2015 (Permalink)

Happy end of the week to all of you!  I trust it’s been a good week with minimal disruption before we start wheeling into the Holiday Season. 

This week I met with a group of Insurance Professionals and a group of Real Estate Professionals.  We were able to discuss issues that affect them both.  Mold and Mold Remediation was a hot topic at the Realtor’s Meeting while Ice Dams and Ground Water Basement Flooding were the order of the day with the Insurance Agents.  In both scenarios the conversations were lively, discussing everything from Water Mitigation strategies to Mold testing and remediation practices.  SERVPRO of Hampshire County is dedicated not only to PERFORMING these services with the best possible results, but to also EDUCATING those professionals whose job it is to make sure their clients are as “in the know” as possible.  I spoke of this earlier in the week, and wanted to hammer home that point. 

TRAINING our Staff, EDUCATING and ASSISTING our Western Massachusetts clients to better service their customers so they can master their domain.  THAT’s what turns a good week into a GREAT week!  Every day was NOT MONDAY!   I was told this week by an Insurance Agent that he “looks forward to Monday” after 45 years in the business, what a great outlook, how many of us can say that?  What can we do to get there?