Recent Why SERVPRO Posts

Why do Northampton Homeowners Trust SERVPRO for Fire Damage Restoration?

9/20/2021 (Permalink)

flood damaged home Fire damage restoration is a complex task. SERVPRO techs use the latest technology for all disasters.

Hiring SERVPRO for Fire Damage Restoration Can Save Northampton Residents Time and Money

Cleaning and restoration after fire damage is a complex task that requires expertise and professional tools. SERVPRO uses various cleaning techniques during fire damage restoration of your Northampton home, depending on the type of surface involved. The goal is to restore the structure to a preloss condition as quickly as possible. 

Before the fire damage restoration of your Northampton home can begin, the SERVPRO techs categorize the affected materials into the following categories-

  • Washable: These materials can be wet cleaned, and the application of a water-based cleaning product does not damage them.
  • Non-washable: These are materials that can't be wet cleaned. The application of a water-based cleaning agent might cause damage to such materials. 

How do SERVPRO Techs Use Soda Blasting During House Fire Cleanup in Northampton?

Soda blasting is an abrasion cleaning technique that SERVPRO techs sometimes use to remove soot and smoke particles from your fire-damaged home in Northampton. The method involves propelling baking soda crystals (Sodium bicarbonate) against a fire-damaged surface with the help of equipment called a soda blaster. As the crystals impact the surface, they shatter, dislodging the smoke and soot particles in the process. 

Soda blasting is a safe process that does not involve harsh cleaning agents and chemicals that might cause damage to the surfaces. It is a quick process that is highly effective in cleaning smoke and soot residues from various surfaces, including metal, concrete, and wood. 

Another potential advantage of soda blasting is that the soda blast media (sodium bicarbonate) used during the process can also absorb odor-causing particles and help in the deodorization process.

Call SERVPRO of Hampshire County at (413) 324-1300. We are available round-the-clock to help you with any size disaster.

Should Homeowners Seek Professional Help When the Need for Fire Damage Restoration in Northampton Seems Minor?

8/16/2021 (Permalink)

fire and smoke damaged home SERVPRO IICRC certified techs are trained and experienced in all phases of fire damage restoration. Call now!

Training in the best practices of soot and smoke remediation is why SERVPRO swiftly ensures Northampton homes are clean and intact after fire loss recovery.

In theory, not every household blaze needs expert cleaning intervention, but obtaining professional assessment before Northampton fire damage restoration is never misguided. The residues from even a small fire spread far from the ignition site, causing progressive deterioration to structural components and contents. 

Why Hire SERVPRO Instead of Doing Research and Handling My Own House Fire Clean-Up in Northampton?

Unless you have advanced training in fire damage restoration in Northampton, determining how to perform charring, soot, and smoke remediation takes too much precious time. Mastery of fire and smoke damage recovery strategies during the Institute of Inspection, Cleaning and Restoration Certification (IICRC) coursework is why SERVPRO invests in this coursework for our managers and technicians. Crews arrive at your home ready to provide emergency services immediately after an assessment, including water damage stemming from firefighting efforts.

How Critical Is Fast Action for Successful Restoration of Fire Damage?

Research demonstrates why SERVPRO’s rapid response after Northampton fire damage is essential. The timeline of fire damage looks like this:

Within Minutes of Combustion and Smoke Drift

  • Soot residues float and settle, their acidic composition instantaneously beginning a corrosive action.
  • Appliances and plastics discolor, deepening unless smoke remediation commences. 
  • Soot and accompanying odors embed in absorbent or porous materials such as drywall, carpeting, furniture, insulation, linens, clothing, and window coverings. These structural components and contents begin to break down.

Within Hours of Dousing the Fire

  • Trim, flooring, structural supports, and furnishings made of wood might need scraping and refinishing as the corrosive residues destroy the integrity of the materials. 
  • Metal supports, fasteners, and other objects tarnish (rust), losing strength.
  • Textiles stain permanently.
  • Painted surfaces “yellow.”

Within Weeks of Even a Small Fire

  • Uncleaned and untreated structural components, surfaces, and contents exposed to smoke and soot residues need reconstruction or replacement.
  • Successful fire damage restoration is now impossible. 

Fast action after fire damage is crucial, why SERVPRO of Hampshire County should advise before you take on proper household fire damage restoration. We are ready to consult 24/7 at (413) 323-3512.

Remodeling Project Reveals Mold Damage in Amherst

7/30/2021 (Permalink)

mold in bathroom SERVPRO follows strict guidelines when it comes to restoration. Mold remediation services by SERVPRO are second to none. Call now!

Why SERVPRO to Rid Your Home of Mold Even During Renovations

Discovering mold during the demolition phase of a remodeling plan brings progress to a halt. Consult with the mold remediation experts at SERVPRO to manage the mold damage so new construction can proceed.  

You finally take on a remodel of your master bathroom. The work crew pulls up the previous laminate owners installed and stops progress because of mold damage in your Amherst home. It appears a seeping leak at the seal of the toilet saturated the subflooring, feeding a colony of mold. We encounter this situation often and have a team of certified mold remediation specialists available to help get you and the remodeling contractor past this problem. 

Mold is an opportunistic organism. All it needs is a little water to activate and a surface coated with bits of organic material to eat and grow. Oxygen is necessary, but light is not. Finding it under the flooring in a damp environment is familiar to SERVPRO, and our remediators are experts in following the Environmental Protection Agency (EPA) protocol for abatement. 

Mold Inspections, Remediations, and Removal

First, the SERVPRO technicians contain the infestation. Since you live and sleep within feet of the affected area, we barricade the bathroom, at a minimum, and consider using a negative pressure machine vented to the outside to prevent particles of mold from drifting into your bedroom or other areas of the house while we work. Next, we remove the mold and any structure it infiltrated. Pressed wood subflooring compromises easily when mold feeds on it, so expect sections to be removed and bagged for proper disposal. 

The next step involves using professionally matched antimicrobial products to sanitize the areas before we arrange new subflooring and reseating or replacing the leaky toilet. Eliminating the leak is the key to successful mold damage remediation. Finally, an air scrubber runs for a designated period to clear all remnants of the mold colony before the barriers come down. The remodelers resume where they left off. 

SERVPRO of Hampshire County comes to the rescue when mold damage threatens the completion of a remodeling project. Call us at (413) 324-1300 for expert handling of unexpected microbial growth. 

Are You Looking for a Thorough Mold Removal Company?

3/16/2021 (Permalink)

mold damage ceiling Mold will spread like wildfire within 24 to 48 hours. SERVPRO techs are trained and experienced in mold remediation services.

SERVPRO digs deep during Amherst mold removal

Amherst is a lovely New England town of just 37,819 residents – but do not let the small size fool you. Amherst is a vibrant and lively community where there is always something to see or do. In 1658, John Pynchon of Springfield purchased a parcel of land in the area. For several years, Amherst was part of its mother town of Hadley before becoming a township in 1759. 

Amherst's famous residents

Amherst has been home to many notable people, including:

  • Arthur Lithgow. You might not know his name, but Arthur Lithgow was instrumental in the birth of the regional theater movement in the United States. He founded the famous Antioch Shakespeare Festival, also known as Shakespeare Under the Stars, and spent his life directing, acting, and teaching. He is also the father of celebrated Emmy and Golden Globe-winning actor John Lithgow.
  • Emily Dickinson is one of the most well-known American poets and a prolific author who wrote nearly 1800 poems. She was not well known during her life, however. Emily spent most of her adult years in her home in Amherst, where she preferred to communicate with others through correspondence rather than meeting face to face.
  • Noah Webster's name is synonymous with his dictionary. His An American Dictionary of the English Language took twenty-six years to complete. To understand each word's etymology, Webster learned twenty-eight languages, including French, Spanish, Dutch, German, and Old English.
  • Robert Frost is a well-known poet who was particularly famous for his conversational writing and realistic American rural life writings. His life in Amherst contributed to those poems. He is the only poet in the world to be honored with four Pulitzer prizes for poetry.

Enjoy the cultural sites of Amherst.

As well as famous residents, Amherst boasts plenty of interesting cultural sites. While in town, be sure to visit:

  • The Emily Dickinson Museum, which includes Emily's childhood home, and a next-door home named Evergreens, a wedding present from her father to her brother. Emily's home is a Federal-style house and is believed to be the first brick house in Amherst.
  • The Eric Carle Museum of Picture Book Art celebrates picture books of all kinds, especially children's books.
  • The Beneski Museum of Natural History at Amherst College is home to fossils from the local area and worldwide. You can see the remains of a mammoth and a mastodon, along with a wide selection of minerals and geological artifacts. 

What are the steps of mold removal?

If you are concerned about mold removal, it is essential to work with a company like SERVPRO that takes a thorough approach to mold remediation. Mold removal is not as simple as wiping away visible mold, as the colonies you see are only one part of the problem. When SERVPRO arrives at your home, we will:

  • Set up containment using thick plastic sheeting and duct tape to ensure the mold spores stay in the affected area.
  • Use moisture meters and probes to track the area's moisture level before, during, and after remediation.
  • Use negative air machines and air scrubbers to trap mold spores.
  • Deodorize the area afterward to get rid of the musty smell.

If you need a thorough mold remediation service, call SERVPRO of Hampshire County at (413) 324-1300.

After Water Damage Occurs, Where Can Property Owners Seek Assitance?

2/24/2021 (Permalink)

leaking ceiling Water damage done to your home is no DIY project. SERVPROs team of professionals are equipped and ready for the job.

SERVPRO Offers Efficient Water Damage Restoration in Northampton Homes 

Unwanted water or moisture can find its way into your home in many ways, including burst or leaking pipes and appliance malfunctions. This can leave your property severely water damaged. To avoid more damage, it is essential to identify and stop the water leak. Besides, acting fast by contacting restoration experts like SERVPRO is vital to minimize damage.

Since water can seep into various surfaces, including confined areas, within a short period, the extent of water damage in your home can be severe if not handled on time. SERVPRO is available 24/7 to perform water damage restoration in Northampton homes. Some of the other signs that you need water restoration services include:

  • Discolored or dark spots on walls or ceilings
  • Peeling paint
  • Mold problem
  • Cracked drywall

When we get to your property, we begin the restoration immediately by assessing the damage using hi-tech equipment and innovative techniques. We can use thermal imaging cameras to identify the water source, see how the water traveled, and determine the right equipment to dry areas with high moisture levels.

Water damage may hide in confined areas leading to mold growth. We can access these areas using special equipment. Our team can use structural cavity drying equipment to dry the hard-to-reach areas.

Water damage is best left to professionals. Contact SERVPRO of Hampshire County at (413) 324-1300 for a thorough restoration within a brief period. We’re Faster To Any Size Disaster.

Amherst Massachusetts Railway Society Railroad Hobby Show

12/23/2020 (Permalink)

Close up of front view of steam engine We look forward to seeing you at the Amherst Railway Society Club.

Amherst Railway Society Club Meetings

The society has been catering to railway enthusiasts for over 50 years. The group was started by a small number of chemistry students and faculty who held a common interest in railroads. They began by sharing stories, photos, and knowledge about the industry.

The hobby show began as a swap meet and grew to add model railroad vendors and even small model railroads for display. Originally held at the University of Massachusetts, the group moved to the Eastern States Exposition in Springfield, MA in 1982. Over 25,000 people typically attend this highly respected show.

The society has built an extensive library of books, videos, and magazines. The organization is also developing educational activities for interested people in the community. The railroad show is typically held in late January or early February of every year, featuring real-life railroads, model railroads, flea markets, art shows, photographers, and travel agencies. Current schedules are yet to be announced.

SERVPRO of Hampshire County provides water mitigation services to Amherst residential and commercial business customers and the surrounding area. Call (413) 324-1300. We respond 24/7 to help with all your water mitigation needs.

Foodies Visiting Northampton are in for a Treat

11/3/2020 (Permalink)

SERVPRO sign on building Our SERVPRO team enjoys attending the Pioneer Valley Food Tours.

Enjoy Personalized Food Tours in Northampton

Pioneer Valley Food Tours offers various tours, food baskets, and even cycling tours to visitors and residents who want to experience locally grown and prepared foods from the pioneer era. Visit shops selling locally prepared cheeses, meats, artesian bread, yogurt, pastries, ciders, and craft beer. Services offered by Pioneer Valley Food Tours include:

  • Locally guided walking food tours to local merchants in the downtown area – 2.5 hours
  • Guided walking tours focused on vegetarian foods produced in the area – 2.5 hours
  • Picnic baskets full of local products for 2 to 4 people
  • Custom private tours for families and groups up to 6 people
  • Seasonal tours, for example, cycling food tour in the spring of 2021
  • Gift Cards

Due to Covid-19 guidelines, they are only booking private tours of up to 6 people and not mixing groups of people for everyone’s safety and protection.

SERVPRO of Hampshire County provides professional mold removal in ceilings to Northampton residential, business customers, and the surrounding area. Call (413) 324-1300. We are available 24/7 to help with mold removal, mold mitigation, and restoration.

Are Flood Losses Expensive for Homeowners?

10/21/2020 (Permalink)

insurance adjuster standing in a flooded house SERVPRO works with the claims adjuster after a Northampton home flooded

SERVPRO Works with your Insurance Adjuster to Make Sure your Northampton Home Returns to a Pre-incident Condition After Flood Damage.

How do homeowners deal with flooding?

Flooding in Northampton can be a massively traumatic event for homeowners. Not only is the home unsafe, but there is also a risk of losing possessions that may have been collected over a lifetime. We understand that the best method for dealing with a traumatic event is to perform effective and efficient restoration for homeowners. Our technicians have extensive experience dealing with flood losses, which allows us to answer tough questions like where to store contents, prevent further damage, and return a home to its preloss condition correctly. Our crew chiefs or project managers are on-hand to communicate with you directly and ease any concerns you may have about the home's structure or possessions. Our guidance can help you reduce the burden of worry that so frequently afflicts homeowners undergoing flood recovery. That is why we operate our call lines twenty-four hours a day and promise to arrive at your property within four hours of notification of loss to begin work, whenever possible.

How necessary is preparation for flood recovery?

To reduce the impact of flood damage in your Northampton home, it is essential to come prepared. As a homeowner in a flood-risk area, it is wise to take out a separate flood insurance policy, create a flood preparedness kit, and a game plan should a flooding event be imminent. SERVPRO is equally prepared by establishing a fail-safe, tried, and tested method for restoration and mitigation of loss in your property. A crew chief conducts a detailed pre-inspection of your property upon arrival at the site to note any areas where there is potential for loss reduction. Loss reduction could be extracting water or providing humidity control. Crew chiefs also document the number of technicians needed and the type of equipment we require to perform our jobs. Our preparation spans back to our training, experience working on residential properties, and advanced cleaning or drying equipment.

What are the priorities for mitigating losses in a flooded home?

  • Protecting the structure from unlawful entry, looting, or trespass and noting potential hazards within the structure like falling ceilings, damaged subfloors, or exposed wiring.
  • Pumping out the standing water from the home which can help to reduce the pressure on walls and joints as well as significantly reducing the impact of water exposure on contents.
  • Inspecting cavities where water may have migrated, such as crawlspaces, subfloors, and wall voids.

Can floodwaters be pumped out entirely from a property?

While pumps may be the most efficient method of extracting water from a property, these are only useful for reducing standing water levels. Once the water level drops to below two inches, there is a no-longer adequate lift for pumps to remove moisture. SERVPRO technicians resort to extraction equipment to remove residual moisture from home. First, we use a moisture meter to find out the level of water penetration in the material. Contents in the house can be blocked, secure them from water exposure, or taken to a dry, clean area of the home to reduce further damage. To guarantee that our extraction process eliminates of all residual moisture in the affected area, we often remove floor finishes like hardwoods, carpets, and laminate flooring. Getting rid of water efficiently goes a long way to mitigating losses in your property, allowing you to return sooner.

How are surfaces returned to a normal condition after flooding?

  • Application of deodorizer or anti-microbial chemicals directly onto the surfaces reduces the chances of malodor or secondary losses.
  • Removing the spots and stains from furnishings or upholstery while these contents are wet to ensure stains do not become permanent.
  • Applying specific topical treatments to distinctive textiles like carpets or high-value upholstery such as leather and satin.

How do professional restorers dry a property?

Drying the property after a water intrusion event is essential to ensuring that your home does not suffer further losses. Much microbial growth in the house is the result of a recent water intrusion event. SERVPRO brings in humidity controls alongside air-moving equipment to thoroughly dry the property and prevent microbial spores from growing in the environment. Professional drying of the home can also help control odors, which are more perceptible in a wet climate. Our technicians regularly monitor a property throughout the restoration to ensure drying is effective and correlates with our expected timeline.

How are drying equipment combined to improve drying time?

  • Air movers are positioned throughout the property to evaporate moisture using heat and ventilation.
  • Dehumidifiers, either refrigerant or desiccant, can help to draw the evaporated moisture out of the air and prevent indoor humidity from rising.
  • Indoor furnaces can help to provide additional temperature to aid moisture removal.

Flooding can be extremely difficult to overcome without the assistance of qualified restorers. Contact SERVPRO of Hampshire County at (413) 324-5400.

How Do Homeowners Know if Mold is Growing in Their House?

9/14/2020 (Permalink)

SERVPRO tech removing water damaged carpet What's underneath your carpet? Mold? SERVPRO is trained to look for signs of mold damage.

The Most Common Reason to Enlist a Professional Mold Inspection is Musty Odors or Visible Mold on Surfaces. SERVPRO Helps Northhampton Residents to Discover and Remediate Mold.

Why is mold growing in my property?

The growth of mold can occur for a variety of reasons. If you notice unpleasant odors in some parts of the home, it is enough to justify a Northampton-based restoration firm's professional inspection. The causes of mold can be tough to pinpoint without mold remediation technicians entering the property. Sometimes, visible mold growth on walls can be an outward sign of infestation within wall spaces, attics, crawlspaces, or flooring. Microbes, like mold, grow in the presence of moisture. That means a mold issue is likely to result from insufficient insulation, the lack of an adequate vapor barrier, or a slow leak in your home's plumbing. SERVPRO has a roster of expert technicians ready to investigate a potential mold infestation.

Is it essential to act quickly after discovering mold?

You should consider a professional mold inspection of your Northampton home at the first signs of growth. Like most infestations, microbial organisms can spread relatively quickly. A mold colony starts life as a spore. These spores can contain many seeds which, in the right conditions, attach to surfaces through hyphae. Hyphae can be restricted to the surface level or penetrate porous materials. In the right conditions, molds can grow through materials, continuing to produce spores for further colony growth. We recommend that you contact a qualified restoration service who can assess the extent of damage by inspecting floorboards, baseboards, or ceiling cavities. SERVPRO technicians hold qualifications from the Institute of Inspection, Cleaning, and Restoration Certifications (IICRC), which allows us to operate on properties with microbial growth infestations.

How do I discover mold in my home?

  • Musty odors are familiar with most types of mold and could indicate an infestation
  • Grey, green, or black mold colonies on walls, ceilings, or behind furniture and fittings
  • A recent water damage issue could contribute to mold, so homeowners should be extra-vigilant in these situations
  • Dampness should be investigated thoroughly for potential microbial activity 

Is it necessary to demo building materials with mold?

The prospect of removing building materials through demolition can be a worrying one for homeowners. We understand that there is much potential inconvenience associated with the noise and space usage of demolition. However, exposing hidden areas of a mold infestation in Northampton may only be possible with the controlled demolition of infested materials. Without inspecting the full extent of damage and the source of the issue, the chance of mold returning is relatively high. As a general rule, materials that are porous or semi-porous suffer adversely from microbial infestation. These materials may include drywall, insulation, sheetrock, or floorboards. In severe cases, the subfloor or building frame- which is usually made from wood- can require replacement. SERVPRO promises to act quickly on any necessary demolition of materials when working in your home.

How do molds spread?

  • Airborne spores
  • Through porous and semi-porous materials
  • By traveling on footwear or clothing

Does demolition of moldy building materials increase the chances of spreading?

Mold spores can be as miniscule as 1 micron in size. The potential for spreading on clothing or becoming airborne is high, given that most remediation techniques involve agitative cleaning or demolition. SERVPRO technicians can set up a containment zone in your Northampton property to control the spread of molds. Usually, these containment areas use air-scrubbers, vacuums, negative air pressure, and impermeable sheeting to prevent potential spreading. Most vacuum remediation equipment uses high-efficiency particulate air-filters (HEPA) to capture airborne spores. Our technicians can set up decontamination rooms to wash clothing and other personal protective equipment to control the spreading further.

What materials are salvageable from mold?

  • Certain fabrics can be machine washed using Esporta washing machines
  • Non-porous or dense materials which only show surface-level infestation
  • Mortar, tiles, or synthetic materials in the home generally respond well to restoration

Are the demolition and replacement of moldy materials expensive?

It is understandable for homeowners to think of mold remediation in terms of cost-efficiency. Our technicians operate on a restore rather than replace the basis. Before removing any materials, we factor in the expense and time associated with replacement. Many household building materials are inexpensive to replace. These materials include drywall or insulation. The best option for expensive materials like hardwood flooring is to clean and restore. We can use sand, pressure washing, or soda-blasting on the surface of the wood. Following that, our team can refinish and re-polish hardwoods to return them to a preloss condition following microbial growth. You can talk with a crew chief throughout restoration to get a full picture of the cost and time frame of remediation in your Northampton home.

Taking a pro-active approach to microbial infestation can help to recover and restore expensive material in the home. Contact SERVPRO of Hampshire County at (413) 324-1300 today.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Northampton, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Hampshire County today at (413) 324-1300 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Need Ideas or Help with Preventative Cleaning?

5/15/2020 (Permalink)

hand with a pink glove wiping a computer monitor with a pink rag Remind employees to wipe down their computers. Rely on SERVPRO to clean your lobby and bathrooms.

SERVPRO of Hampshire County Provides Answers

While there has been a certain amount of fear-mongering in the media lately, we can all agree that the most prudent course is to follow the recommendations and orders from our health authorities when it comes to safe practices like social-distancing, hand washing, and keeping touchpoint surfaces clean. These actions will certainly help flatten the curve of infection rates. Does the real question become, “What are the correct ways to clean our Northampton indoor environments?” Here are some excellent answers to this commonly asked question:

  • Visit the CDC websitefor real information about environmental cleaning and disinfection (Both Appleand Google also have reliable advice websites)
  • Using CDC recommended or EPA registeredcleaning products
  • Consider hiring professional help

SERVPRO of Hampshire County’s technicians are well-trained and experienced in Northampton biohazard cleaning that involves potentially harmful microorganisms, including crime and death scene contaminated scenes. We follow the cleaning protocols developed by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and Restoration Industry Association (RIA), based on the CDC’s recommendations, without spreading contamination.

What else can SERVPRO offer?

  • Special cleaning equipment such as powered misting machines and air-cleaning systems
  • An inventory of EPA registered cleaning products
  • Trained, certified technicians wear proper personal protective equipment (PPE), which protects the occupants of the building as well as themselves
  • Both one-time cleanings and regularly scheduled cleaning programs, customized to each location and circumstance
  • Consultation services - our experts are available to answer any questions you may have.

Maintaining quality preventative cleaning is a potent weapon in the fight against potential infection. Call SERVPRO of Hampshire County at (413) 324-1300.

More about Northampton.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

SERVPRO - We Are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers in Hampshire County and throughout Western Massachusetts, that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hampshire County, 413-324-1300 or 413-584-0975. 

We are here to help our clients and customers in and around Hampshire County remain as as safe and healthy as possible. 

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Why Fast Water Damage Remediation is Necessary in Northampton

1/29/2020 (Permalink)

Man removing water damaged carpeting and padding in room Water damage can lead to mold growth. We had to remove the wet carpeting in this home to prevent mold colonization.

Simple Steps That Make A Big Difference During Water Damage Restoration In Northampton

Water spills cause multiple problems, many of which are challenging to address. However, simple steps taken at the right time can help manage some of these problems, easing the water damage restoration process.

Removing wet material odors

Mold development is possible after water damage incidents in Northampton. One of the top signs of mold is the presence of a musty smell in the affected property. However, mold takes at least 24 to 48 hours to start developing. Sometimes, odors similar to mold develop around wet materials, so our SERVPRO technicians apply deodorizers that remove such odors, allaying any fears about mold developing in your property. We use misters or direct sprayers to apply the deodorizers.

Protecting contents

Contents are part of the property, and the water damage restoration process involves constant manipulation of the contents to create room for restoration processes. It is possible to damage the contents in the course of restoration, thus increasing the costs of the loss. Our SERVPRO technicians take simple precautions to protect the contents. For example, we ensure dust covers on upholstery items do not touch wet carpets. We tie up long drapes that touch the carpet to prevent stains. When a water spill originates from an elevated position, we wipe contents with towels to remove any water that splashes on them.

Establishing drying zones

Focusing the available resources on achievable goals helps expedite the restoration process. Since water loss incidents rarely affect the entire house, creating drying zones is one way to maximize available resources. Our SERVPRO technicians establish containment zones by sealing off openings such as doors connecting the wet areas to the unaffected sections of the property with plastic sheets. We can create a drying zone in a single room or several adjacent rooms.

Simple steps can make a huge difference when restoring water damage. Call SERVPRO of Hampshire County at (413) 324-1300 to help manage the loss at your property. We're Faster To Any Size Disaster.

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Has Winter Flooding Affected Your Granby Home? Call SERVPRO for Fast Remediation

1/8/2020 (Permalink)

SERVPRO technician removing baseboard in flood damaged room. SERVPRO drying equipment in background This homeowner called SERVPRO when flooding occurred. We removed the flooring and baseboards to restore this flood damaged home.

Drying Adaptations Are Why SERVPRO Succeeds After Cold Weather Flood Damage Granby

Most people think that flooding is a warmer weather type of crisis, homeowners in Granby rarely worry about a flooded basement or crawlspace in the winter. Floods, unfortunately, do not respect the season. Water can collect in your home because of a blocked drain, a freak rainstorm, or mixed precipitation that sends ice-laden power lines or tree limbs through your roof or siding. Meltwater that diverts into your house because the ground is too saturated or frozen to absorb moisture creates a flooding scenario. Drying out your structure after extraction might present challenges when temperatures are low, why working with our experts is an excellent approach.

The “Cold Weather” Problem

Flood damage affecting your Granby foundation level does not get the “bump” in evaporation efficiency available on warm or hot days. The higher the interior temperature, the more water vapor that air can hold. When flooded spaces in a crawl space or unheated basement have temperatures below 70 degrees, quite typical in the winter, the relationship among the critical drying factors is out of balance. Excellent training, experience, and creativity are why SERVPRO can work to adjust:

  • Temperature
  • Humidity
  • Air movement

These adjustments reduce the quantity of excess water in the flooded space even under less than optimal conditions.

Equipment Options

We want to overcome all barriers for fast drying without delay. SERVPRO service vehicles stock different types of air movers, heaters, and dehumidification equipment. Dehumidification options include evaporative, low grain, and desiccant machines. During drying, best practices mandate that relative humidity (RH) remains between 30 and 60 percent. Achieving a balanced drying system positions the appropriate type of dehumidifier to remove as much water vapor as the heaters and air movers create. We must use a closed system when outdoor temperatures are below 60 degrees to avoid wasting effort because the air intake is too cold. Evaporative or refrigerant dehumidifiers have limited application when residual moisture in a foundation or crawl space must need removing with temperatures below 50 degrees.

No one can predict flooding events with complete accuracy, which is why SERVPRO of Hampshire County ensures our team has strategies to dry out structures under any condition. Call us at (413) 324-1300 to consult about the best approach for wintertime flooding.

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Our Fire Damage Experts Can Save Your Amherst Home

12/9/2019 (Permalink)

kitchen with stove and walls burned and charred Our fire damage experts can handle any size disaster.

Deodorization Choices for Amherst Homes After a Fire 

While fire losses can already become a stressful and anxious time for Amherst homeowners, addressing lingering effects like odors fall to the bottom of a growing list of necessary repairs and restorations. In truth, removing harsh odors can help to bring your property back to preloss condition more quickly. It can also help on-site technicians to have a safer environment to work in, and it can help to showcase our ability to make fire losses “Like it never even happened.”

Our SERVPRO professionals approach fire damage in Amherst homes from multiple fronts, allowing us to both deploy effective deodorization strategies where needed as well as working on soot removal, debris removal, and controlled demolition when necessary. The damages in fire losses are interwoven, meaning that tactics like controlled demolition do not just help the structure, but can reduce the sources and catalysts of odor effects. We have a team of qualified and licensed (#MA HIC 180066) general residential contractors to help in phases of recovery for your damaged house.

There are many options for deodorization through our SERVPRO products and equipment. Mitigation seeks to remove the sources of these foul odors while reducing their severity with the utilization of mobile fogging equipment like the thermal fogger. We have multiple deodorization products that these units heat to water vapor to disperse in the immediate area surrounding the portable machine.

For continued draw away from lingering odors throughout specific areas of your home, we can use deodorization beads. These orbs themselves are scented with a pleasant odor but have an attractive quality to odor molecules, where they can trap and bond with the porous bead material. These get positioned outside of the natural airflow channels to increase their longevity on the worksite.

There are many options available to address odors that can exist after a structure fire. As challenging as this might appear, our SERVPRO of Hampshire County team has extensive training in handling odor removal and home recovery after fire losses. Let us help you. Call (413) 324-1300.

For more about Amherst click here.

SERVPRO Says to Amherst Homeowners – Speedy Cleanup is Key to Fire Loss Restoration

11/27/2019 (Permalink)

Tan building with a black roof on fire and smoke billowing above Following a home fire, SERVPRO reduces overall damages and claims expenses while minimizing the disruption for you.

Emergency Services for Fire-Damaged Amherst Residences

Saying that We’re Faster to any size disaster does not immediately repair and restore a fire-damaged home. While having a fast response is beneficial to you, knowing what to do when we get there is what sets us apart. SERVPRO knows emergency services are vital to protecting the worksite, along with the health and wellbeing of anyone exposed to the structure. We utilize sound practices to prevent additional damage to your home. We also prepare the site and provide a safe work environment before technicians start the mitigation process.

SERVPRO immediately implements emergency services following a fire at any Amherst property. These actions can reduce overall damages, claims expenses, and minimize the impact and disruption for you and your family. We know every loss is different. That means the challenges our technicians overcome can vary as well. Rest assured that as soon as we arrive at your residence, we will provide you with cost-effective services.

Building inspections are important. They evaluate the immediate concerns of health hazards, vulnerable structural weaknesses, or deterioration of exposed construction materials. Likewise, this is the ideal time to install temporary construction solutions like putting up boards and tarps. This process reduces the possibility of additional weather exposure and to discourage intrusions by people or animals passing through the worksite.

There are many advantages to preemptively performing mitigation and restoration tasks as well, such as deodorization and cleaning. There are times when substantial damage displaces homeowners, meaning, they have to live somewhere else during the restoration process. This situation often calls for a pack-out. That is where we remove the contents of your home and do the cleaning and deodorizing at our facility. Initial cleaning helps reduce the concentration of soot and smoke residue. And, it helps prevent odors from getting out of hand with controlled demolition practices.

As challenging as a fire loss can be for you, SERVPRO of Hampshire County can soften the initial blow. Our emergency response services are quick. Contact us anytime disasters strike at (413) 324-1300. With our experience and advanced equipment, we help you reduce the ultimate expenses and severity of fire loss incidents.

Learn more about Amherst.

We Manage Renovations After A Flood in Your Amherst Home

11/8/2019 (Permalink)

Living room with red couch floating in a shallow pool of water After a flood call our experts for help!

Why SERVPRO Manages Renovation Better After Flood Damage Incidents in Amherst

A flooding incident in Amherst can leave widespread damages in your property, necessitating renovation. Following correct approaches, when carrying out such an exercise, helps ensure the right outcome. You can involve a professional like SERVPRO because we have extensive experience rebuilding flood damage loss sites.

Cleaning the Property Thoroughly

One outcome of flood damage incidents in Amherst is the soiling of surfaces and materials. The renovation process undertaken must, therefore, leave your home cleaned to sanitary levels. Our SERVPRO technicians take different steps, including using detergents, disinfectants, and antimicrobial agents, to remove contaminants. We even have specially formulated cleaning solutions, which are readily biodegradable, and leave minimal scent helping deal with both soiling and contaminants. We use different approaches to remove stains, including using oxidizing or reducing bleaches. We also start stain removal before the affected fabrics dry to prevent the setting of stains, which would complicate the process.

Dealing with Deteriorated Materials

Deterioration of materials due to water intrusion is another common problem that necessitates the renovation of the affected property. The level of deterioration depends on the types of materials in the affected areas, and the period water sits in the structure. Water damage becomes worse; the longer water sits in a property. Our SERVPRO technicians evaluate and remove unsalvageable materials such as carpets, drywall, and insulation. Carpets delaminate or absorb high amounts of contaminants, while drywall becomes soggy and loses structural integrity necessitating such replacement.

Managing Smells

A flood-damaged home can have unpleasant smells from wastes or deteriorating materials. A complete renovation should leave the place smelling and looking clean. Our SERVPRO technicians perform elaborate deodorization processes depending on the types of sources of smells established. Spraying deodorizers directly in affected areas helps neutralize malodors. We can also use wet fogging, among other procedures, to eliminate the odors.

The damage left in your Northampton, Granby, or Easthampton property after flooding might seem too widespread to fix. Call SERVPRO of Hampshire County any time at (413) 324-1300 to help. We aim to remove traces of the loss, “Like it never even happened.”

For more about Amherst click here.

SERVPRO:Who Else Could Handle Properties Stricken By Disaster in Northampton? 

7/23/2019 (Permalink)

If disaster strikes and you need help call the professionals at SERVPRO today for all remediation needs.

Why Northampton Residents Trust SERVPRO With All Types of Restoration Services

There are only so many things Northampton property owners can do to prevent damage from water, fire, storms, or mold. When the unexpected occurs, you need help right then, not during the next business day. When you contact SERVPRO, we are locally based and arrive soon after your initial call. When water accidents happen in a home, it is vital that cleanup efforts begin as soon as possible. Even a small fire in a home has the potential to leave behind significant odors and spread soot if not properly mitigated quickly. 

Fire damage in Northampton homes has the potential to occur in any room, in places such as within walls or a garage with improperly stored lawn treatment chemicals or paint. Once it does, fire spreads quickly, and as it burns, the air expands and drives soot into porous objects. The end result is a leftover lingering smoke odor that requires professional mitigation to get rid of.

Containment is crucial for a fire loss area because the majority of fire cleanup sites are not total losses. Often only a single area is affected, and the rest of the home needs protection from soot from the fire-damaged area. SERVPRO technicians frequently turn to traditionally effective containment methods such as heavy gauge plastic over doorways and vents or the use of negative air chambers. Both are useful for halting the spread of soot and odors. 

We thoroughly clean away smoke residues and remove any charred fire debris necessary. In some fire damage situations, there is little in the way of restoration due to extreme loss; however, because we hold licenses as both residential #MA HIC 180066 and general contractors  #MA-CS-107843 in the State of Massachusetts, we have the expertise to clean up fire damage and rebuild your home restoring it to its preloss condition. 

When water damage occurs in a Northampton home, our emergency response team is available 24-hours a day because when you need water cleanup, the faster water extraction begins, the more potential to reduce the amount of loss in the home. 

We use different types of water extraction equipment to remove moisture during several passes to lessen drying time. We have equipment for specialized tasks such as water removal from upholstery and carpet; these are used in tandem with our moisture detection equipment so even if water migrates behind baseboards or under flooring, we find and remove it. 

For carpeting and area rugs, if the water cleanup begins within 24 hours, there is a good chance the floor coverings have restoration potential. Our certified Carpet Cleaning Technicians have training in specialty drying configurations such as floating the carpet to dry it both above and below in place to limit the disruption in the home during water damage restoration services.

SERVPRO technicians set drying goals before deploying our air movers and dehumidifiers. This part of mitigation is essential because any excessive moisture invites mold spores to germinate and bacterial growth. We take air measurements during and after drying the water-loss affected areas to ascertain the humidity in the room is below favorable conditions for mold infestation. After drying, all hard surfaces receive a hand-cleaning with our professional-grade antibacterial solutions to ensure any part of the home that required water cleanup is left sanitary and ready for habitation.  

Storm damage in Northampton residences brings water damage to a new level of cleaning challenges for SERVPRO technicians. Tree limbs ruin roofs and break windows allowing rainwater to enter. Flash floods are not uncommon when intense storms bring large amounts of rain, or the Connecticut River breaches its banks. Groundwater has a rating as a category three biohazard, and due to the potential for contamination, homeowners should not come into contact with the water until we test it for bacteria, toxins, or sewage.

Much like water damage in the home from a plumbing failure, our technicians perform water extraction quickly. Unfortunately, unlike in a clean water spill, carpeting affected by groundwater is not a candidate for sanitization and reuse in the home and must be discarded. We use different types of cleaning solutions depending on the surfaces cleaned for the best outcome.

Water odors can be a significant issue after flood damage in the home. SERVPRO technicians put in immense amounts of time becoming trained and certified in various restoration sciences, so they have the expertise to handle any task, including odor control. 

Sometimes time-release gel pellets are enough to handle residual water odors. When the odors left behind are significant, our technicians use equipment such as ultra-low-volume foggers that neutralize odor-causing molecules. 

In Northampton homes, mold damage occurs as a result of three factors coming together to form perfect conditions for spore germination and growth:

  • An area with maintained humidity over 45%
  • Temperatures 70-degrees Fahrenheit or more
  • Consumable organic materials such as sheetrock or wood

We carefully contain mold infestation areas for remediation using plastic or negative air chambers, much like when we handle fire damage cleanup to limit the spread of soot. Mold spores exist naturally and when conditions are right, germinate and turn into colonies that spread quickly. Professional mold remediation is crucial to stop the cycle of mold infestation.

Not only do SERVPRO technicians perform abatement of the mold colonies, but we also assist homeowners in stopping the conditions that allowed the mold to flourish. After completion of mold remediation, we give the homeowner a report detailing not only the actions we did on-property but also the necessary repairs or actions to halt any further mold growth. 

Why SERVPRO? When Northampton homeowners require restoration services and need fast cleanup assistance, it's a smart choice to outsource the task to a company with certified professionals that can not only mitigate damage but also provide any reconstruction necessary as a seamless service. This all-in-one assistance lessens the stress of having to coordinate both cleanup and repairs to your property as well as having a streamlined report to submit with your insurance claim to expedite the process. 

SERVPRO of Hampshire County stands ready to assist our friends and neighbors in this area with any needed restoration services from damages incurred by fire, water or mold. Call us at (413) 324-1300, and we can make the loss in your home "Like it never even happened."

Click here to learn more about the city of Northampton. 

Why Hiring a Professional for Your Amherst Water Removal Emergency is Essential

3/22/2019 (Permalink)

When you are faced with water in your home, your best defense is to call the technicians at SERVPRO to assess the damage and start remediation.

SERVPRO Technicians Arrive Quickly to Remediate Your Water Damage Emergency

No matter the cause, things can get hectic when a water damage disaster in Amherst strikes your home. You are suddenly faced with cleaning up a big mess, which can be very daunting. When you are thinking about all the cleanup to be done, you usually are only thinking about how much work it is going to be, and not how difficult it is. There are several reasons why hiring an expert for your water removal emergency is the best decision. 
 
Water emergency stressors can hit you hard. Life in your Amherst home does not stop, and your daily responsibilities keep going, but now you are faced with the enormous task of water removal. It is why you need to trust our experts at SERVPRO to handle everything for you. You can go on dealing with your everyday life while we clean up the mess and repair your home. 
 
Remember, the process of getting water out of your home and cleaning up is much more complicated than you might realize. Therefore, if it is not done correctly, the water damage can be greater, and the potential for a total restoration can be compromised. It is best to let our technicians handle it instead, as we have the proper training and equipment to do the job right. 
 
The key to properly drying your home and its contents are to start immediately. Our professional staff uses the best drying equipment and arrives at your residence quickly to limit the damage done. By starting as soon as possible, the structure of your home and your belongings have the best chance of recovering. 
 
After we get rid of all the water, the danger is not always gone completely. Moisture in the air and hidden spots in your home can create further havoc. Our experts have the tools such as moisture meters to find this hidden moisture and rid your home of it. We can also detect, remove and prevent dangerous mold which can cause health effects. 
 
SERVPRO of Hampshire County offers 24-hour water removal and damage repair in the areas of Easthampton, Northampton, and Granby. So, don’t hesitate to call us anytime by dialing (413) 589-8975 so we can help restore your home back to normal. 

For more information regarding Amherst, click here

How Ignition Occurs on Different Materials, Leading to Fire Damage on Granby Properties

3/22/2019 (Permalink)

We are the professional fire damage experts you know and trust. We will restore your home back to pre loss condition.

Learn How Ignition Occurs on Different Materials and Causes Fire Damage in Your Granby home

There different types of fires that can cause fire damage to Granby properties. The specific type of fire depends on the nature of fuel that is burning. Separating fires this way makes it easier to choose the best firefighting method. Some fire extinguishers, for instance, are more effective on certain types of fires than others. Keeping this in mind can go a long way towards controlling the extent of fire damage to your house and its contents. 

If you are faced with a fire damage situation in Granby, you can bet on SERVPRO to restore your property. We have a long history in the restoration industry, and our competent technicians are certified by the IICRC to deliver industry-standard services. Using advanced products, tools, and equipment, coupled with a rich experience of dealing with clients from all over the country, we can return your home to pre loss conditions as quickly and efficiently as possible. 

Ignition is considered the first step of the process of combustion that ultimately leads to fire damage. If the source of fire is an external ignition, it may occur as forced or piloted ignition. If it is the result of reactions happening in the actual combustible material plus the resulting heat release, it may occur as self or auto-ignition. 

The impulse to ignition significantly relies on the ignition temperature (the lowest temperature at which ignition can occur upon heating a material). SERVPRO professionals can help determine this parameter using special test methods, making it easier to distinguish between the auto and piloted ignition temperature causing the fire damage. Different materials have different ignition mechanisms, depending on whether they are solids, gases, or liquids. 

Most solid materials derive energy from outer ignition sources through radiation, convection, or conduction (sometimes by a combination) or by heating up as a result of heat-producing processes occurring that trigger decomposition internally on the surfaces. Liquids require the formation of a vapor space above them that is capable of burning, for ignition to occur. The air in this space mixes with the gaseous decomposition products and vapors being released, subsequently causing a flame.

Locally Owned Company with National Resources


When a fire occurs, the damage to your property can continue long after extinguishing the flames. If you act fast, SERVPRO of Hampshire County can help combat the fire damage before it leads to permanent losses. Call us anytime at (413) 324-1300.

For more information regarding the town of Granby, click here

Mold Damage Remediation in Easthampton

3/21/2019 (Permalink)

If you see or smell mold in your home, it is time to contact SERVPRO to investigate, determine the cause and remediate the damage.

SERVPRO Technicians Follow a Proven Process When Dealing with a Mold Infestation

Mold spores are in every home in Easthampton. No amount of regular household cleaning removes them, and that is perfectly normal. Spores only become active when there is enough moisture to allow for expansion, and they only grow when there is enough food and a temperature between 68 and 86 degrees. 
 
Mold damage threatens Easthampton homes only when those three factors happen together in the same place. By the time most homeowners find mold or suspect there may be a problem, the colony has grown quite a bit, and a professional company like SERVPRO is needed to remove the threat. 
 
We start by containing the spread. The immediate goal is to prevent the mold moving into unaffected or clean areas of the home. Our first action is to seal off the air ducts. It prevents accidentally spreading airborne spores to other rooms, and if there is mold in the ducts, this keeps it isolated until we can clean them. The second action is to seal off the affected areas with plastic sheeting over windows, entryways, and doors. 
 
Next, we remove the active mold and spores. The goal at this point is to clean mold from both personal and structural property in the affected area if at all possible. SERVPRO technicians wipe down every surface with cloths or sponges and use vacuums with HEPA filters to trap and prevent spores from spreading outside the sealed area. 
 
Since our cleaning actions have stirred up the mold spores on surfaces and in the air, the next task is to wait for them to settle. When enough time has elapsed, technicians wipe down every surface again using dry cloths and sponges. We repeat this step until our air content meters test out at normal levels of dormant spores. 
 
Our last task is to lower the humidity and dry the property inside the affected areas. Technicians accomplish this with dehumidifiers to draw moisture from the air, and smaller devices called air movers which blow warm, dry air across damp surfaces. By removing the excess moisture in these areas, we lower the risk of the spores becoming active and growing a new colony. 
 
Every action we take is designed to return residents to a safe, clean home. For SERVPRO of Hampshire County, this is never just a job. It is how we take care of our neighbors. If you need our services or have a question on how we can help; call us at (413) 324-1300 today. 
 
For more information regarding Easthampton, click here

Proven Tips to Remediate Fire Damage in Northampton

2/24/2019 (Permalink)

When a fire affects your home, there are so many things to consider: smoke, odors, residue, debris, and water. Contact SERVPRO for our expertise.

Why Choose SERVPRO? Your Northampton Homes Needs Immediate Restoration After Fire Damage

Northampton residents enjoy the benefits of living in a small town but with quick access to I-91 can go anywhere in the state within just a few hours. Add in the water sports and activities popular along the Connecticut and Mill Rivers, and our community is an amazing place to live. It takes a disaster like a flood or fire to knock down a smile for even a few minutes.

That’s not to say removing the results and restoring a Northampton home after fire damage is an easy task. There is demolition, disposal, smoke residues, and odors which need immediate attention after firefighters finish their task of stopping the fire. That is why SERVPRO should be the first call you make after contacting your insurance agent. Our restoration specialists train to meet all IICRC standards and have access to a nationwide inventory of equipment, cleaning agents, and knowledge related to restoring everything not excessively damaged by a fire.

Response team members quickly remove property ruined by the fire to eliminate further contamination from smoke residues and ash as the property deteriorates. When needed, personnel bag or wrap items to avoid spreading the damage and make it easier to complete disposal. As the process begins, an inspector examines structural property like drywall panels, framing, and other support structures. Where needed specialist can demolish and remove these items as well.

Next, SERVPRO team members work to remove residues and the odors they exude. They first establish fans in the home to increase circulation and force out air containing malodors. As the fans turn, specialists use a wide variety of cleaning agents to break up residues and remove them from affected surfaces. For thick layers or residues on surfaces like rock and some marble, they use a stiff brush or a powered agitator to break the residues free.

If there are still odors in the home after we finish residue removal, it may be necessary to introduce a counteragent. For mild odors, it may require spraying surfaces to eliminate them. If the odor penetrated structural property like ceiling beams, specialists use a fogger machine to generate a cloud of particles that can penetrate as deeply as the odor to bind with and eliminate them.

As a locally owned office, SERVPRO of Hampshire County does everything possible to help return our neighbors to a clean home, safe for occupation once again. If you have suffered any level of fire damage, call us today at (413) 324-1300 to schedule a visit and get started on the restoration process.

Click here for more about Northampton.

How Our Technology Can Restore Your Amherst Home After A Mold Infestation Takes Over

12/11/2018 (Permalink)

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SERVPRO's Technology Eliminates Mold Damage With Ease In Amherst

Eliminating mold damage from your Amherst home requires speed, thoroughness, and flawless sanitization to get done optimally. Without the right equipment for the job, the fungus can keep coming back, possibly stronger and more resistant to treatment than before. SERVPRO carries an advanced array of mold-fighting tools and technology that allows us to take care of infestations faster and more reliably than ever before. By using these technologies and more, we can bring you one of the best mold remediation services in the country.

Moisture Detection Tools
One of the biggest ways we are helped by the latest and greatest technology when fighting mold damage in Amherst is with our moisture detection tools. Our handheld thermohygrometers and infrared imaging devices allow us to see through walls and floors to find pockets of moisture harboring live mold growth. Without water, mold cannot grow (although dry areas could still house dead colonies) and so these tools allow us to find and destroy any remaining patches of growth in the home.

Sanitization Technology
Simple sanitizing sprays, wipes, and solutions are often not enough to kill mold and other fungi. Because spores have a tough outer layer insulating them from many common chemicals, these products prove ineffective in the long term. Instead, we turn to machines that project powerful ultraviolet light onto an area, frying the spores and ensuring that anything in the vicinity stays dead.

Thorough Odor Removal
Conventional odor removing techniques involve masking odors or, in some cases, neutralizing common chemicals via common cleaning agents. However, mold colonies emit odors that cannot easily be masked or neutralized by the usual methods and solutions, and their odorous particles tend to spread widely throughout the home. To take on these problems, we employ custom-made chemical and thermal foggers that can find and eliminate the smell of mold in every corner of your home.

SERVPRO of Hampshire County provides expert mold damage remediation and restoration services at affordable rates and fast speeds. Call us for help at (413) 324-1300.

Click here for more about Amherst.

Mold Damage in Your Home? Trust SERVPRO to Remediate The Mess

12/2/2018 (Permalink)

The technicians at SERVPRO of Hampshire County have the certifications and training to remediate mold from any home.

Why SERVPRO can Provide Expert Mold Damage Remediation to Amherst Homeowners

The appearance of mold in your property can be worrisome. We have all heard horror stories of the enormous costs involved in mold remediation and the harm it can do if left unchecked. As talented technicians with decades of experience in the industry, we can confidently tell you not to panic. Mold spores are a part of every home environment and even contain beneficial properties like penicillin. It is only when these benign spores come into contact with moist surfaces that they begin to proliferate requiring professional attention.

Discovering mold damage in Amherst properties is not uncommon. Humidity levels, rainfall or internal structural issues like leaky plumbing can all be a factor. It is not difficult to find a host of restoration services either. However, like most home restoration work, finding someone you can trust is paramount. At SERVPRO we always "do what is right by the customer" first, rather than adding expenses for unnecessary procedures like laboratory mold assessments.

We work with local technicians at SERVPRO providing training and allowing them to complete their IICRC certificates in a range of restoration methods. Being equipped with the latest industry expertise means they can use advanced techniques to tackle the affected area of your home. One technique we use is soda blasting which is useful for the remediation of porous materials that have mold growing below the surface.

We also hold IICRC certificates for applied structural drying. This qualification allows SERVPRO technicians to accurately assess the best course of action in each mold remediation service we complete. In cases of severe mold damage, it may be necessary to sand-blast the structure. This abrasive method removes heavy-set damages leaving behind a smooth, sturdy and most importantly sanitized surface. As part of our service, we can liaise with your insurance adjuster to make the whole process as effortless as possible for our customers.

Locally Owned Company with National Resources

The costs of home restoration can spiral with an untrustworthy service provider, use SERVPRO of Hampshire County for an honest appraisal. Call us at (413) 324-1300 today to arrange service.

For more information about Amherst, click here.