SERVPRO of Hampshire County Employee Photos

female grinning in front of a SERVPRO banner

Megan Fall

Megan is the Production Manager at SERVPRO of Hampshire County. She has worked for the franchise since 1999 and holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):  Water Damage Restoration, Fire and Smoke Restoration, Applied Structural Drying and Upholstery and Fabric Cleaning.  She also has a Lead Cleaning Certification, a Successful Subrogation Certification, a Department of Transportation (DOT) Certification. Recently Megan has completed training in Xactimate 28 and Mobile.  Outside of work, Megan enjoys cooking for family and friends, playing softball, going to the casino and baking and decorating cakes.

Alex Gonzalez

Alex Gonzalez is the Crew Chief at SERVPRO of Hampshire County. With over 8 years of experience with our franchise, Alex is a leader with several certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Lead Removal and Mold Remediation. Alex likes helping people get back to normal after a disaster. In his spare time, he enjoys riding his scooter, comic books and video games.

female in SERVPRO hoodie in front of SERVPRO vehicles

Erica Consedine

Erica has been an Administrative Assistant at SERVPRO of Hampshire County since 2009.  Friendly and cheerful, Erica plays a vital role within the company - customer service, job coordination, scheduling and assists with estimating.  Erica even helps out occasionally in the field and has a WRT certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and has recently completed training in Xactimate 28 and Mobile.  Erica loves making a difference for others.  Outside of work, she enjoys spending time with family and friends, being outdoors, playing sports and walking.

Shalom Medina

Shalom is the latest addition to the team as the Office Assistant and Production Support Administrator.  He is a Veteran of the US Navy and has several previous years experience in the restoration and commercial renovation and building field.  When calling into the SERVPRO of Hampshire County Office,  you likely will initially speak with Shalom.  

Lou Masse

Lou is the Senior Reconstruction Crew Chief at SERVPRO of Hampshire County.  He has worked in construction for over 20 years, building houses, roofing, painting and finish work.  He is a retired Corrections Officer.  In his spare time Lou enjoys golfing, hunting and playing with his grandchildren.

bearded male employee with glasses standing in front of a SERVPRO logo'd banner

James Grenier

James is a Production Technician at SERVPRO of Hampshire County. He is a Reconstruction Professional, specializing in plaster and drywall. James is energetic, friendly, very meticulous.  He is IICRC WRT and OSHA 10 Certified. In his spare time he enjoys free diving in lakes and rivers for lost items/treasures.

bearded male employee without glasses standing in front of a SERVPRO logo'd banner

Jonny Rodrigues

Jonny is a Production Crew Chief at SERVPRO of Hampshire County, who has many years of experience in the mitigation field. Jonny is OSHA10 and IICRC WRT certified.  He has a good sense of humor and a strong work ethic. In his spare time he enjoys fishing, kayaking, and gaming.

male employee in front of SERVPRO Logo'd banner smiling

Josh Riley

Josh is a Production Chief at SERVPRO of Hampshire County and has extensive knowledge in mitigation, He is IICRC-WRT and OSHA 10 Certified as well as EPA Universal Refrigeration. Josh has a positive personality with a strong attention to detail mind set. In his spare time he enjoys Gaming, Riding dirt bikes, and bowling.

Amber Strait

Amber is a Production Technician at SERVPRO of Hampshire County. She specializes in general cleaning and fire/soot cleaning of structure and contents. She is a self-motivated, punctual, task driven individual who loves to motivate others on her team. In her spare time she LOVES playing her favorite sport, softball and spending a lot of time with her family and friends.

Rey Alicea

Rey Alicea is a Production Technician at SERVPRO of Hampshire County. He previously worked for a moving company before becoming a member of our team. Rey has excellent attention to detail and specializes in general cleaning and fire/soot structure and content cleaning. In his spare time he likes working on his truck.