Recent Posts

Restorative Cleaning Can Save Northampton Homes from Fire Damage

11/16/2022 (Permalink)

SERVPRO van in front of a tan home Don't despair after fire damage in Northampton. Call SERVPRO for cleanup, "Like it never even happened."

How Do SERVPRO Technicians Clean and Restore Fire Damage in Northampton Homes?   

After fire damage to your Northampton home, professional cleaning and restoration is a much cheaper option than replacing or resurfacing the lost property. Services like SERVPRO, with a team of trained professionals, the right equipment, and experience, can help you get your home restored “Like it never even happened.”  

However, restoring fire damage to your Northampton home is complex, and technicians use a multi-faceted approach to get the job done. The first and most crucial step is to get rid of the smoke and soot residue from various surfaces. Different types of fires can generate other residues, and there is no one method to clean them all. SERVPRO uses multiple techniques and tools depending on the residue and surface involved. The process involves dislodging the soot particles and suspending them in a solution to remove them.  

Applying Cleaning Products 

Most cleaning products that technicians use in your fire damaged Northampton home are water or solvent-based. These products either dissolve, emulsify or suspend the smoke particles. However, these cleaning products can cause damage to the surfaces if the restorers are not careful while applying them. 

SERVPRO technicians use different techniques to control the amount of product applied to limit their effect on the surfaces. The methods can fall into the following three categories:

  • Surface techniques: These techniques prevent the surface of the material from being saturated with the cleaning product, avoid over-wetting and allow the surface to dry quickly. Spray and wipe and foam cleaning are two examples of surface techniques. 
  • Saturation techniques: The surface is saturated with the cleaning agent, which allows for more dissolving action and better extraction of residues and odors. Our restorers use saturation to clean residues from surfaces that can withstand being saturated with products. 
  • Immersion techniques: allow for the greatest application of cleaning products since the material being cleaned is immersed into the cleaning solution. SERVPRO restorers control the temperature, quantity of the agent, and dwell time to get the best results. Ultrasonic cleaners that use sound waves to form and instantaneously implode millions of tiny vapor bubbles are an excellent example of immersion cleaning. 

Removing Water and Rust Stains

Water stains on fabrics or carpets can be a problem during restorative cleaning of fire damage. Our technicians use a special peroxide stain remover to remove the ‘browning’ caused by over-wetting or slow drying. The agent slowly decomposes when mixed with a detergent solution to liberate hydrogen peroxide, which oxidizes the residue removing the stain. 

SERVPRO technicians use an oxalic-phosphorus acid solution to remove rust stains. This strong acidic solution can dissolve rust stains on cotton, silk, synthetic fibers, and carpeting. 

Whatever cleaning technique technicians use, they always ensure the following:

  • The product is safe to use on the material
  • The product is used according to the label instructions
  • Proper safety precautions are followed during the application of the product
  • The product is approved by the EPA and other regulatory agencies

Successful fire damage restoration requires the restorers to thoroughly understand the scientific principles of restorative cleaning. SERVPRO’s trained and experienced professionals understand this and are equipped to handle fire incidents of any size. 

For further assistance, call SERVPRO of Hampshire County at (413) 324-1300; We’re Faster To Any Size Disaster.

Northampton Homes Need Professionals for Water Damage Remediation

11/16/2022 (Permalink)

Water removal equipment with white tubes going into a building SERVPRO technicians strive to preserve and restore water damaged homes and buildings in Northampton.

What Makes SERVPRO so Efficient at Water Damage Restoration in Northampton Homes?   

Apart from harming the property, water damage in your Northampton home can severely disrupt your everyday lifestyle and create stress and uncertainty. Professional restoration experts like SERVPRO can help you get your home to the preloss condition quickly. 

Restoration of water damage to your Northampton home is a multi-step process that requires SERVPRO technicians to use several state-of-the-art pieces of equipment. From inspection devices and extraction pumps to dehumidifiers, we use some of the most advanced equipment in the business. However, we believe that simply having access to the right equipment is not enough to execute an effective restoration. Hence, SERVPRO spends a lot of time and resources training the technicians to use the equipment to get the desired results in the least possible time. We work hard to restore your home “Like it never even happened.”

The Role of Inspection Devices 

One of the most critical steps in water damage restoration of your Northampton home is locating the extent and severity of the damage. The last thing you want is an undiagnosed water issue that continues to damage your property. SERVPRO technicians use various devices to track moisture within the structure before devising an action plan. Some of the devices that we use include: 

  • Moisture sensors
  • Thermal imaging cameras
  • Moisture meters
  • Thermo-hygrometers

While all these pieces of equipment work on different scientific principles, they reveal similar information. The utility of specific equipment depends on several factors, from the type of moisture to the kind of surface involved. 

Thermal imaging cameras, for instance, can quickly reveal the amount of moisture in building materials. SERVPRO technicians use these cameras to promptly estimate the extent of moisture in places that can be difficult to explore using any other equipment. These cameras also provide an easy way to monitor the progress during the restoration process. 

These cameras don't detect the moisture but the temperature differences on the surfaces of the materials. As evaporation causes a cooling effect, the wet areas are usually at a lower temperature than the drier areas. The thermal camera detects this difference and displays it as a picture on the screen.  

Handling Contamination 

When water is present in an environment due to a water damage incident, microbes are bound to grow given enough time and proper conditions. Even if the water is sanitary, to begin with, microbes start amplifying within two to three days. Due to flooding and damaged plumbing issues, water incidents almost always lead to contamination. 

SERVPRO technicians apply a three-step process recommended by the Institute of Inspection Cleaning and Restoration Certification (IICRC) in the S500 standard:

  • Technicians remove the moisture from the structure by drying the environment and reducing the humidity levels.
  • If any material is contaminated, the restorers remove and dispose of it safely according to the regulations.
  • Apply biocides to help slow down or control the growth of microbes

SERVPRO only uses EPA-registered broad-spectrum disinfectants if contamination is suspected. We ensure that the technicians use the products according to the label instructions. 

Microbes are present everywhere; therefore, any amount of restorative cleaning won't make an environment sterile. SERVPRO technicians aim to get the microbial load down to the pre-incident levels during the restorative cleaning. 

If you need assistance with water restoration in your residential or commercial property, call SERVPRO of Hampshire County at (413) 324-1300. Remember, We’re Faster To Any Size Disaster. 

Mold Damage in Northampton Homes Needs Expert Management

11/16/2022 (Permalink)

Mold damage on a wall with the caption Suspect mold in your home. Mold damage in your Northampton home can be overwhelming. Contact SERVPRO at first sight of mold for an investigation and remediation efforts.

How SERVPRO Technicians Prevent Mold Damage from Spreading in Your Northampton Home

One of the most significant objectives of professional restorers during the restoration of mold damage in your Northampton home is to prevent it from spreading throughout the building. The mold spores can easily aerosolize during the cleaning process, and spread to unaffected areas.

SERVPRO technicians take steps to prevent this while mitigating the mold damage to your Northampton home. The biggest tool to avoid this cross-contamination is establishing a containment zone containing air-borne spores from migrating from the affected areas. However, containment is only a part of the solution. SERVPRO technicians use various engineering controls in combination with containment to increase the efficiency of the remediation process. 

The Role of Engineering Controls

The goal of these establishing controls is to locate the contamination and take steps to prevent the spores, fragments, and dust from leaving the area. The engineering controls may include-

  • Source control systems like vacuums to remove visible mold
  • Building containment systems and decontamination chambers
  • Monitoring the humidity throughout the process 
  • Controlling air movement within the structure
  • Bagging contaminated material in thick heavy-gauge poly 

If required to address a mold situation, controlled demolition risks spreading the contamination. Hence, SERVPRO technicians take additional steps to prevent it from happening. We use various tools like sanders or saws attached to HEPA vacuum systems. Technicians also ensure that the contaminated building materials are removed carefully.  

SERVPRO technicians also construct a decontamination chamber to provide a transition space between the containment and surrounding clean areas. These chambers enter or exit the contaminated regions and prevent cross-contamination. 

SERVPRO technicians usually construct decontamination chambers using PVC pipes or wood studs covered with one or two layers of 6-mil polyethylene sheeting. "Z" or "T" Plastic flaps are installed on the entry and exit sides. 

Depending on the extent, degree, and type of mold damage, the decontamination chambers can be single, double, or three-staged. 

Airflow and Exchange Rates

SERVPRO technicians use pressure differentials to manage the airflow in your mold damaged Northampton home. While, in theory, both positive and negative air pressure can be used to control airflow, employing negative air pressure is more prevalent in the industry. 

Once the contaminated areas are isolated by erecting polyethylene barriers, they are negatively pressurized relative to the unaffected areas. SERVPRO technicians use an air filtration device (AFDs) equipped with HEPA filters to create negative pressure areas. Once a pressure differential is completed, digital manometers monitor the pressure. 

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends the following regarding negative pressure areas-

  • A pressure differential of ≥5 Pascals should be maintained to prevent dust and asbestos from leaving the contaminated area. 
  • It is essential to have air exchanges between the areas at regular intervals. 
  • Air exchanges from clean to contaminated areas dilute the mold concentrations and help to reduce worker exposure and facilitate the cleanup process. 
  • The IICRC guidelines recommend four air changes per hour for proper containment, ventilation, and dilution. 

Successful mold remediation requires a lot of experience and proper tools. The IICRC certified SERVPRO technicians are always there to help and guide you. Just give us a call; We’re Faster To Any Size Disaster. 

You can reach SERVPRO of Hampshire County at (413) 324-1300. 

SERVPRO Provides Fast Response Water Damage Repair in Northampton

11/15/2022 (Permalink)

Water On Tile Floor The first step to resolving water damage is calling your local trained professionals at SERVPRO of Hampshire County.

Need Water Damage Repair and Restoration in Northampton – Call SERVPRO

Water leaks in homes and businesses in Northampton can cause a great deal of damage immediately, as well as secondary damage if the water and moisture are not immediately removed. Water from broken pipes, overflowing laundry tubs, and sinks can deliver hundreds of gallons onto the floor, into adjacent rooms, and rooms below. Ceilings can collapse, structural materials swell, warp or lose integrity, and mold can begin growing in less than twenty-four hours.

That’s why SERVPRO in Northampton provides water damage repair and responds in less than four hours after your initial call. We know how important it is to remove excess water and begin moisture removal and drying in all areas of the home impacted by the water incident. Our technicians utilize various equipment to quickly remove the water and moisture from multiple materials and situations.

For example, we use hardwood floor vacuum mats to remove water from hardwood floors, between the planks, and from the subfloor. We use moisture detectors to check for water and moisture inside walls and under cupboards to avoid moisture pockets that can lead to structural loss in drywall and pressed wood products. Mold can also grow in these spaces, leading to a strong, musty odor permeating the home. Lingering moisture can lead to added secondary damage that many owners become aware of after it is too late.

SERVPRO provides a complete suite of services for water damage events, including repairing and restoring your home or business. Please don’t wait until it is too late. Call us now for help with the following:

  • Ceiling repairs from water damages
  • Water clean up
  • Mold Inspections, remediation, and removal

Call SERVPRO of Hampshire County for water damage repair and restoration services. We provide service to Northampton and nearby areas. We can help 24/7. Call (413) 324-1300.

Cleaning Fire Residues in Your Home

9/20/2022 (Permalink)

Kitchen After Fire Residues after a fire can cling to surfaces and require more aggressive cleaning methods. Contact SERVPRO to assess and remediate the damage.

SERVPRO Technicians Respond Quickly and Use the Appropriate Cleaning Methods to Remediate Fire Damage in Your Home

Fires can be devastating and traumatic events for homeowners. In addition to the loss of property and essential documents, they must cope with a massive cleanup. You left candles burning in the living, and somehow your curtains caught fire. Cleaning fire residues such as soot and ash is a big job that requires professional experience. If there is a fire in your Hampshire County home, make a call to the professionals right away. We have the skills to safely and effectively remove smoke and soot residues from your home and furnishings.

In Easthampton, SERVPRO offers fire damage cleaning methods to return walls and ceilings, and other surfaces back to their pre-damaged condition whenever possible. There are various cleaning methods our team can use to clean soot, smoke, and ash from your home. Techs can use dry cleaning for light-to-medium non-grease-based residue. Technicians may also use this method to pre-clean before wet cleaning. Wet cleaning can effectively remove light-to-heavy non-grease-based soiling. Foam cleaning can remove fire residue from upholstery materials that may shrink or bleed if wet. Some items may require immersion cleaning. With this method, items are dipped in a cleaning product bath to remove soot and ash. Peroxide active cleaning is the method for cleaning acoustical ceilings and other porous and nonporous ceiling surfaces. This method is primarily for ceilings with heavy soiling.

Agitation can also be part of the fire damage cleaning process. The crew may use water or air pressure, rotating brushes, wiping, scrubbing, or sand-blasting to remove residues from various surfaces. Once the residues loosen up, the team can clean or remove them from the surface.

Before the cleaning phase begins, SERVPRO technicians perform tests to determine the correct cleaning method. The appropriate technique effectively removes residues from the surface without causing further damage. During structure cleaning, the team may put plastic sheets in place to seal off the areas and prevent fire residues from migrating to other parts of the residence. To remove smoke odors, technicians may use thermal foggers and air movers to neutralize and eliminate smoke odors.

If you need fire damage restoration, give SERVPRO of Hampshire County a call right away at (413) 324-1300. We are available 24/7 to restore your home to its pre-damaged condition whenever possible.

How SERVPRO Has You Covered When Water Damage Hits Your Amherst Pet Store

8/17/2022 (Permalink)

damaged wall Water damage is a real risk for most businesses, and it is also something no company wants.

Water Damage

Water damage is a real risk for most businesses, and it is also something no company wants. Water damage can happen very quickly – all it takes is a broken pipe or seepage from outside to flood part of your pet store and leave you wondering how you will get things back on track.

There is much to consider after water damage hits your Amherst pet store. You need to consider your stock and try to save as much as you can. You also need to talk to your insurance company, close up the shop until the damage is taken care of, and figure out how to open again as soon as possible. After all, a closed business does not make money, so getting open again is of paramount importance.

We recommend you put in a call to SERVPRO as soon as you can. Our water remediation experts are on hand to help you deal with the situation. We have the skills and equipment you need to get your premises dried out and back on track.

The heart of our work is getting your pet store dry. Our teams come equipped with powerful free-standing, submersible, and truck-mounted pumps to extract as much water as possible before drying begins. We test the humidity of your building and the moisture content of materials in the affected area to set a realistic drying goal. SERVPRO technicians have a range of air movers, fans, and dehumidifiers on hand to get your pet store dried out as soon as possible.

However, the help we offer you does not end there. We also liaise with insurance adjusters on your behalf – we have proprietary software that generates labels and assists with listing salvageable and unsalvageable items. We also offer a full pack to move your stock out while the building is dry. Our storage facilities are managed by skilled staff to provide excellent conditions for storage, and we have powerful Esporta washers on hand to clean any soft furnishings from your store. After your store is properly dry, we employ a range of techniques to deodorize it and make it fresh and welcoming for staff and customers once more.

We understand that you need to open your doors again as soon as possible. Call SERVPRO of Hampshire County at (413) 324-1300 for help.

Repairing Damage to Wall Systems of Northampton Offices

8/17/2022 (Permalink)

Wet Carpet “We’re Faster To Any Size Disaster.”

SERVPRO helps Northampton businesses with water damage repair

Commercial properties look to our professionals' fast and reliable response to help mitigate and restore their structures after leaks and burst pipes. With how rapidly elements like drywall can become ruined by water saturation, we respond fast with solutions like:

  • Extraction
  • Cleaning
  • Drying
  • Content Protection
  • Mold Prevention

What Materials Need to be Removed? 

The first determination of our team during water damage repair for Northampton businesses is what physical damage is apparent. We can often target the problem areas based on surface damage visible on elements like drywall near the leak.

What Framework Was Installed? 

In commercial structures, it is common to see metal tract frameworks. Older buildings might still have wood framing between walls, and each of these materials is handled differently when restoring water damage, as wood is absorbent.

What Is Needed to Dry Up Damage? 

With the structural cavity exposed, we can focus on the needed tools and pieces of equipment to dry up damaged elements still installed. Even with a metal framework, it is vital to fully dry the opening between wall surfaces to reduce the likelihood of secondary effects like mold and microbial growth. We utilize air movers and dehumidifiers to have the most significant impact on removing moisture from structural cavities.

What Materials Get Replaced?

After much of the drying is complete, we can focus on the materials that must get replaced. Wall systems consist of several pieces and parts. With the framework exposed and necessary damaged elements removed, it is possible to quickly replace full panels of drywall and similar materials where needed.

Wall systems often contain the bulk of the plumbing network for commercial properties. When these materials become damaged, it is up to our experienced restoration and reconstruction professionals of our SERVPRO of Hampshire County team to help. We are a full-service contractor for restoration and recovery - give us a call today at (413) 324-1300.

Clean and Dry Out Your House After Flood Damage in Northampton

8/17/2022 (Permalink)

colorful couch in flood water Our techs are ready 24/7, 365 days a year.

Rapid Cleanup of Flood Damage in Northampton

Storms happen year-round in our area and can leave us with the after-effects of such weather. Flood damage in Northampton is one of these consequences. There are a few reasons that might cause us to have problems with too much rain. 

Streams in Northampton can cause flood damage if sufficient rainfall forces water to flow over their banks. Another reason is if the ground is dry and dense, which keeps water from entering the land. Instead, the rain must run across it, seeking low spots. If a residence sits in one of these lower-lying areas, it can quickly become a victim of flooding.

When flooding happens to a residence, one of the first things people need to know is to move their most valuable and fragile things, including food, to a higher level. Refrigerated items might not last more than a day or two, so you should give this less priority over boxed, bagged, and canned goods. These are much less perishable and can sit for days in a box, whereas items from your refrigerator might quickly begin to spoil and become unusable.

Other things to keep in mind regarding a flood are:

  • Flash flooding happens without warning so keep off lower roadways or those marked as such,
  • Have extra water available, as well as basic food items and any needed medications, and
  • Keep family documents on you, such as IDs, passports, credit card information, insurance cards, etc.

When the flood recedes, wait for official announcements regarding returning home, using electricity or water, and notices about downed power lines. Always think of these as live and capable of causing harm, so never touch or attempt to move them. SERVPRO is ready to help start cleaning up the flood damage and begin restoration of your house.

SERVPRO of Hampshire County wants to assure you we are here and able to assist you with cleaning up and drying out your home. Call us at (413) 324-1300. We’re Faster To Any Size Disaster.

Cleaning Northampton Office Walls During Fire Restoration

7/20/2022 (Permalink)

Illustration of Words: Smoke Fire Soot Odor If you find yourself in need of assistance with fire damage remediation, call SERVPRO at (413) 324-1300.

Walls and Ceilings Require Prompt Fire Restoration

Active fire and combustion in commercial properties create a turbulent environment where aerosolized solids and smoke debris are churning in the affected offices. Many situations place these particulates under pressure, blowing them out towards vertical surfaces and the ceiling. When it comes to restoring affected materials impacted by soot, there are several types of surfaces impacted: 

  • Painted
  • Finished
  • Textured
  • Wallpapered

Identifying the Type of Smoke Damage

The type of smoke damage plays a role in fire restoration for Northampton office buildings. The thickness of the soiling is also a contributing factor in determining the best cleaning and restoration approach. With an assessment and skilled professionals starting mitigative action quickly, we can protect many of the contents and building materials impacted. 

  • Wet smoke
  • Dry smoke
  • Grease fire residues
  • Puffback

Dry Cleaning Solutions 

Sponges for dry cleaning help remove debris and residual buildup on affected materials like drywall panels. Dry cleaning will not work with grease-based soils, but many fires impacting office buildings do not fall under this heading. The actions of the dry cleaning sponge can effectively prepare a surface for wet cleaning strategies. 

Wet Cleaning Where Possible 

With much loose debris and manageable soot particulates removed with chemical sponges, we can implement wet cleaning solutions to protect underlying substrates where possible. Wet cleaning is only effective with surfaces capable of handling moisture and can be the only suitable cleanup strategy when grease-based residues and soil deposits exist. With many office surfaces being painted, wet cleaning is often the preferred option. 

Restoration and recovery rely on the fast response of our experienced technicians. We prioritize the removal of harmful soot and smoke residues on surfaces using several effective strategies. Give our SERVPRO of Hampshire County team a call to help when you need it at (413) 324-1300.

Do Not Make These Flood Damage Cleaning Mistakes

7/20/2022 (Permalink)

Roof Storm Damage You need the right equipment when it comes to flood restoration. SERVPRO uses the latest technology and equipment.

SERVPRO Cautions Northampton Homeowners

Flooding in your home is inconvenient and stressful, and you want to start cleaning up immediately. However, before you rush to deal with the flood problem in your home, please be aware that people make common mistakes when cleaning up a flood.

If you are trying to fix flood damage in your Northampton home, please try and avoid these mistakes:

  • Using the wrong equipment. A regular mop and brush are not enough for flood damage. You need proper water extraction gear, such as the kind used by SERVPRO.
  • Ignoring the risk of hidden damage. Flood water can seep into walls, drywall, insulation, and wooden floors, causing damage. Our techs use monitoring equipment to check for hidden water damage.
  • Forgetting about the contamination risk. Flood and stormwater can contain microbes, human waste, dangerous chemicals, and other contaminants. We train our teams in the safe disposal of contaminated water and materials.

Our teams have the training and equipment to assess the situation and take action. We check for hidden damage, deal with contamination risks, and ensure your home is structurally sound.

Do not take risks with flood damage cleanup. Call SERVPRO of Hampshire County at (413) 324-1300.