Recent Water Damage Posts

We Provide Our Expertise In Dealing With Water Damage In Northampton

5/3/2019 (Permalink)

Water Damage We Provide Our Expertise In Dealing With Water Damage In Northampton We utilize the latest technology in moisture detection devices to locate and measure the moisture content in your home.

You Need Quick Water Removal in Your Northampton Home after the Washing Machine Hose Bursts

Washing machine hoses are a common cause of water loss in homes. The hoses become stiff over time and are subject to leaking, cracking, bursting and bubbling. The water pressure running through the hoses can eventually break them, and force water out at full pressure.

Since the supply lines to washing machines are usually always on, water from a burst hose can pour until you notice it and turn off the main water line in your house. This can be a significant amount of water, so you may need water removal services for your Northampton home. The water can damage the flooring, wood, cabinets and other building materials permanently after several hours of exposure. When there is water in your home, you can contact the professionals at SERVPRO to assist you to remove it and dry the affected areas.

We can provide expert guidance on how to deal with the water damage and fix the problems quickly. Our technicians can use pumps or wet/dry vacuums to remove the water. We’re Faster to Any Size Disaster and can start water removal as soon as possible to prevent further damage to your home and furnishings. Once we remove the standing water and vacuum the absorbent surfaces, we begin drying and dehumidification to clear up any moisture that could have remained after water removal.

Our SERVPRO technicians also clean and sanitize all the affected belongings to prevent bacterial and mold growth. We can use antimicrobial agents to treat drapery, clothing, and carpeting. If structural items like walls and subfloors require cleaning, we use the appropriate products to clean them to make them look as good as or better than they did before the water loss. We also evaluate all contents exposed to water or high humidity for cleaning needs.

Our technicians also offer restoration services, which involve replacing materials like insulation and drywall and repairing hardwood flooring. If the damage is not serious, we may just replace a few panels of drywall. A serious case may require the replacement of an entire wall.

When water has pooled in your home, SERVPRO of Hampshire County can help you extract it quickly and dry the affected areas. Contact us at (413) 324-1300 and let our water damage restoration professionals restore your home to its pre-water loss condition.

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How Ice Dams Cause Water Damage in Amherst

3/8/2019 (Permalink)

Water Damage How Ice Dams Cause Water Damage in Amherst Is there an ice dam forming in your home?

Fast Winter Water Damage Repair in Amherst

You probably look up at the stars, but seldom consider looking up when you're at home. Most homeowners do not think about overhead spaces in their Amherst homes. An attic is a convenient storage place for old furniture, but seldom a source for concern. The attic above your head can suffer accidental winter water damages when an ice dam causes leakage in your crawlspace. If that happens, it's important to act quickly to mitigate the damages. SERVPRO is available 24 hours a day so that you can reach us right away. That's why we're Faster to Any Size Disaster.  

Winter water removal can be tricky in Amherst, and our IICRC certified technicians can handle it so you can get back to your life quickly. There are four keys to getting your home dry quickly, and we can address them all.

The amount of water you need to have removed effects how long it takes. SERVPRO Professionals take the time to extract as much water as possible. Doing so is 1200 times more efficient than dehumidifiers alone.

Temperature affects how rapidly your space dries. We bring in specialized equipment and heaters for unheated attics to speed up the process.

Humidity is the next challenge. The best way to remove the remaining water is to evaporate it and then use dehumidifiers.

Air movement is the last crucial factor. A humidifier can only remove water from air that reaches it. We use the proper ratio of humidifiers to air movers so that you can get back to enjoying your space sooner.  

These are not the only concerns when you need water removal and damage mitigation in your attic. SERVPRO Professionals can arrange to move your belongings to a dry area. Water damage raises humidity, and that means smells are transmitted easily. We have technicians that specialize in deodorizing and even upholstery cleaning. We take care of everything so you can feel “Like it never even happened."  

When accidental winter water damages have you looking up answers, there's no need to stress. Call SERVPRO of Hampshire County at (413) 324-1300 24 hours a day 365 days a year.

Read about the history of Amhurst here.

Your Best Guide to Westhampton Water Damage Remediation

11/19/2018 (Permalink)

Water Damage Your Best Guide to Westhampton Water Damage Remediation When water damage affects your kitchen or any other room in your home, it is time to contact SERVPRO for effective water removal services.

Mitigating Water Damage in Your Westhampton Kitchen

Entertaining guests often requires the use of your kitchen in your Westhampton home. While they might never see the area where their dinner party meal was prepared, you know how well you maintain it. Long absences can allow slow leaks to ruin cabinet and cupboard interiors, causing wood rot and rust.
In your home, any amount of water damage in Westhampton can cause health effects, primarily when located in the kitchen. Water increases the size of the pores in the wood, and this expansion allows microbial activity to flourish. Rusted areas can also affect you and your family's health. Water damage is more than highly unsightly. It is also unsanitary. SERVPRO can mitigate the damage caused by water leaking under cabinets in your kitchen. At the same time, we can also mitigate any water damage discovered in your bathroom.
We know you take pride in your property and we want to help you protect your investment. Water damage not only affects the immediate area, but it can also quickly spread by seeping into other structures or by condensing in other places after initially evaporating.
To detect these locations we look at your residence as a whole. We use moisture detection equipment to locate where the water that damaged your cabinetry traveled. Infrared imaging devices show us changes in temperature, a common indicator of unwanted moisture.
To achieve an appropriately arid interior environment, we bring in our powerful air movers. These direct air toward our desiccant machines after whisking moisture out of damp surfaces. Materials in your home can appear dry while still retaining moisture. We take readings of the moisture content until the material in question reaches a healthier, acceptable amount.
Wiping down the surfaces soiled as part of mitigation water damage helps remove anything that might continue to spread damage. We sanitize the affected areas in your kitchen and take note of anything requiring reconstruction or replacement. We do our best to keep these needs minimal by using the latest techniques developed for mitigation professionals. When we finish a job, the homes once again look “Like it never even happened.”
SERVPRO of Hampshire County's technicians train on-site and achieve several IICRC certificates, keeping them prepared for any job, large or small. We serve the entire area of the Hamptons, as well as Amherst, Ludlow, and Ware. Call us when your home sustains water damage in any location. Our 24-hour service line, (413) 324-1300, is always ready to take your call.

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Help! Help! SERVPRO to the Rescue for Water Removal and Restoration in Westhampton Properties

9/24/2018 (Permalink)

Water Damage Help! Help! SERVPRO to the Rescue for Water Removal and Restoration in Westhampton Properties A Riding Rover Extracts Water from Westhampton Carpets--Just Another Great Device SERVPRO Deploys

Getting Rid of Water Damage in Westhampton

Excess water can be caused by natural disasters, structural issues or even something as simple as a leaking pipe. The result tends to be the same, pooling water that threatens both your interior design and contents. Calling in a professional restoration service not only ensures an efficient clean-up but can also guard against the risk of secondary damages occurring.
Homeowners experiencing water damage in Westhampton, rely on local services to arrive onsite quickly. At SERVPRO we have extensive experience in dealing with these types of incidents and the expertise, training, and equipment to help. We can send a trained and certified technician to your property within four hours of notification of loss, typically less.

On arrival, our technician can conduct a brief but thorough visual inspection. One purpose of the visual inspection is to ascertain the source of water and make sure it is shut off. Another is to verify no evidence of electrical equipment that could prove hazardous during the service. In some cases, we may look to cordon off or establish clean rooms for contents cleaning.

The priority is removing excess water. We can do this by bringing in portable water extractors and use them in tandem with industrial-grade wet-dry vacuums. A technician may place rapid air-movers and dehumidifiers to thoroughly dry certain areas and lower the risk of secondary damages caused by mold growth. If you are aware of any pre-existing issues making us aware of them during service can result in a quicker, more efficient service.

SERVPRO does offer a pack-out service for contents in cases of extensive damage, but usually, we can work on-site using clean rooms. By applying a range of chemical wet and dry cleaning methods, it is possible to restore a large number of your contents including valuable items, upholstery, fabrics, and furniture.

One of the main issues homeowners experience after water damage is the unpleasant odors that can last long after the initial service has been completed. At SERVPRO we are committed to deodorizing your home before our task is complete. Using foggers with odor neutralizing chemicals can help to restore your home to a clean, livable condition, "Like it never even happened."

If you are experiencing property damage, contact SERVPRO of Hampshire County now at (413) 324-1300 for an assessment and remediation.

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Tips For Safer Water Removal In Northampton

9/12/2018 (Permalink)

Water Damage Tips For Safer Water Removal In Northampton Using the right equipment for water removal in Northampton is an integral part of safety.

Tips For Safer Water Removal

You probably only think of the damages standing water can cause to the structure and contents of your Northampton property. However, the removal process poses some personal hazards too. You can slip, trip and fall when performing various actions as moving items within the area affected by the water. Accessing confined spaces also presents other hazards. Observing safety procedures is therefore essential when restoring your water-damaged property.

Using the right equipment for water removal in Northampton is an integral part of safety. For example, someone using a bucket would have to move up and down the property to remove water. Using a water extraction pump eliminates this unnecessary movement diminishing the additional hazards such as tripping. Our SERVPRO team is equipped with different types of pumps to match the requirements of each removal exercise. We have both portable extraction wands convenient for confined spaces and the truck-mounted extractors for fast removal.

You should consider electrical hazards during the restoration of a water-damaged property. When water pools and reaches electrical outlets, you should turn off the power immediately to prevent the dangers of electrocution. This also means shelving any plan to use electrical equipment to avoid destroying them. Our SERVPRO team is equipped with portable generators so we can still operate our electric equipment even after turning off the mains. With such fallback equipment, it is possible to carry out the removal process as planned.

Some steps in the restoration process can cause damages, which the process is supposed to prevent. For example, using the wrong tool such as the carpet wand instead of a squeegee wand on hard floors can cause problems. Floating the carpet is an essential step during drying. This step involves passing air beneath the carpet to quicken the drying process. However, if overdone it might result in the carpet delaminating.

You should call SERVPRO of Hampshire County at (413)324-1300. We are available 24/7 to offer you the assistance and advice necessary for a safer removal process.

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Professional and Affordable Water Removal Services in Amherst

8/1/2018 (Permalink)

Water Damage Professional and Affordable Water Removal Services in Amherst SERVPRO Techs Strive to Preserve and Restore Water Damaged Carpets in Amherst Homes

Amherst Property Owners Rely on SERVPRO to Mitigate Water Damage

During the winter months, temperatures in Amherst can drop as low as 17 degrees Fahrenheit or less. Water-pipes running through areas of the house without central heating like your garage or cellar are prone to freezing which causes these vital supply pipes to burst.

SERVPRO's water removal service in Amherst has the expertise and equipment to rescue your home. Using truck-mounted submersible pumps and industrial wet/ dry vacuums our 24-hour emergency service can restore your rooms to their former glory, under most circumstances.

Following an initial assessment, our team can use the latest technology, including infrared cameras, to remove the water you can see and the water you cannot see. Our primary concern is getting your home dry, but a thorough assessment is necessary to reduce secondary water damage from mold and mildew.

The priority is your valuables. Residual moisture, if left unchecked, is a hotbed for bacteria growth and mold. As part of our service, we can put your possessions in a safe and dry area. SERVPRO's pack out team can remove your furniture, valuables and, in some cases, carpets before work begins. Of course, this is in the case of extreme flooding from clean water.

We begin by removing water almost immediately using a two-step process. First, by truck-mounted submersible pumps which are capable of removing thousands of gallons of water in one go. Followed by industrial strength wet/ dry vacuums to remove residual water and moisture; preventing mold and mildew buildup.

Upon arrival, our estimator can inspect your floors to determine how deep the damage goes. In some cases, this can mean removing carpets to check for damage to the sub-floor. As part of our ongoing commitment to our customers, SERVPRO can carry out an in-depth inspection of your sub-floors. Leftover moisture inevitably leads to problems further down the line, so identifying wetness early is a high priority for preserving and protecting our customers' property.

SERVPRO of Hampshire County is the one to call for fast and efficient water removal. We're Faster To Any Size Disaster simply by calling (413) 324-1300.

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How Water Damage in Easthampton Homes Affects your Upholstery

6/20/2018 (Permalink)

Water Damage How Water Damage in Easthampton Homes Affects your Upholstery Water Damage? Upholstery and Carpet Drying in Easthampton--Call SERVPRO

With Finesse, Training, and Equipment SERVPRO Technicians Clean Your Water Damaged Belongings

Water damage can lead to several effects on your property, and there is need to act quickly to prevent further damage and restore as many items as you can. For instance, when your upholstery comes into contact with the moisture, you should expect some swelling, water spotting, color bleeding as well as potential mold growth. Each problem requires a discrete solution, and since this is one of the most stressing moments, you need to work with a professional in the restoration industry. Here, we are going to cover some of the common moisture effects that take place after a water event in Easthampton.
When the upholstery in your Easthampton home becomes exposed to water for a long duration of time, the wood absorbs the water and swells. It can also crack if you fail to take quick preventive measures. As time goes by, the framing joints can also weaken, the glues break down, and water spots may appear on the fabrics. When attending to such situations, our SERVPRO technicians may decide to wet the entire furniture to prevent water lines and give uniformity.
Wetness can cause the dust covers to bleed and should they sag; then it means they might stain the floors or carpets. Rust may also appear on the metallic backing on upholstered buttons and zippers. There is also the possibility of the wooden furniture legs staining your carpets. If you fail to work with a service provider like SERVPRO before the items with such stains dry, then the chances of removing the stains are minimal. Never panic and start rubbing the upholstery fabric or carpet since that may lead to irreparable fiber distortion and staining.
When our SERVPRO IICRC certified technicians are restoring your property, we pretest our spot removing procedures within an inconspicuous area to be sure of their efficiency and safety. By performing a close inspection, we can identify possible fabrics appearance changes and dye transfer. We also know that water-based stains dissolve readily in water-based solutions and a solvent solution may be necessary when addressing oil-based spills. We have spray bottles filled with SERVPRO formulated agents, and we know how to use them.
When drying your upholstered furniture, we put in place dehumidifiers and air movers. These devices help in lessening the drying time. Since the presence of moisture creates favorable conditions for mold growth, we remove the water source to prevent such eventualities.
SERVPRO of Hampshire County is a trusted leader in water damage restoration and has highly trained technicians. Call us at (413) 324-1300 when you face any water, fire, mold, and storm damage, and we can restore your property to its earlier state, "Like it never even happened."

Facts and Data about Easthampton by clicking.

Water Removal Projects in Ware

4/7/2018 (Permalink)

Water Damage Water Removal Projects in Ware If your home has two inches or more of water, SERVPRO uses submersible pumps to quickly and efficiently extract the water.

Rely on SERVPRO for Water Removal Services after Water Floods Your Home

Any time a pipe breaks, water possibly leaks into your Ware home. The presence of water can cause many things inside the house to get ruined. Unwanted moisture is also a way mold forms inside a building.

Any time water unexpectedly floods your home, extraction and drying within 48 hours becomes a necessity. SERVPRO's water removal technicians in Ware have all of the necessary extraction and drying equipment that helps prevent mold growth. After a water problem, if moisture levels do not get returned to preloss conditions within 48 hours mold likely develops.

The first step in mitigating any problem with moisture is to fix the issue at its source. If the initial problem was a pipe break, then water gets shut off so that it stops flowing into the structure. We then call in a plumber to fix the pipe break so that water does not leak once it gets turned back on.

After we keep water from flowing into your home where it is not wanted, we begin the extraction phase. During extraction, we attempt to pull out as much water out of your house as we possibly can. If there are more than two inches of standing water inside the building, then we use a submersible pump to suck up the water. To vacuum water out of upholstery and carpet, we use a heavy-duty extractor equipped with specialized tools made for getting the moisture out of fabrics.

Once the extraction process is complete, we begin the structural drying step. To dry the structure, our SERVPRO restoration team first uses monitoring equipment to test affected areas to determine how wet an area is. We always get readings of the area that was affected and areas of the home that were unaffected and compare the two numbers. The difference gives us an estimate of what equipment and how much time is needed to properly dry out the structure.

The dry-out process does not get completed until all moisture levels have returned to preloss conditions. Throughout the drying procedures, we use different types of moisture meters to test levels in various materials. To make sure your home gets dried out correctly after water issues call SERVPRO of Hampshire County at (413) 324-1300 for help 24/7.  

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The Process of Water Removal in your Westhampton Home

1/15/2018 (Permalink)

Water Damage The Process of Water Removal in your Westhampton Home Need Westhampton Water and Moisture Extraction? Just Call SERVPRO

Liquid and Vapor Can Both Damage Properties without Swift Extraction

Water removal is the first step towards water restoration. If you have suffered any harm in Westhampton, it is crucial that all the water is removed from your house. At times, you may even be forced to move out for a while if there is a need for extensive cleaning or restoration.

Regardless of the amount of water in your Westhampton home, the process of water removal should start immediately. It is essential in that it helps to reduce the amount of drying time and prevents secondary water damage and mold.
Hiring a dependable company like SERVPRO can ensure the job is done right the very first time. Our IICRC trained professionals conduct a thorough inspection to know what needs to be done to get rid of all the water. We use top-notch detection equipment to locate all the areas of the house that has been affected by water. It helps us note down the extent to which the structure and its contents have absorbed moisture.
We answer your call fast and use advanced restoration and cleaning equipment to produce excellent results. Our team understands how to dry personal property and structures efficiently. We may use powerful submersible pumps and industrial strength wet vacuums depending on the task at hand. We primarily use extractors to clean upholstery and carpets as well as remove water from floors. It is a proven technique for moisture removal.
Homeowners should note that water damages materials in two main ways. One is through absorption or wicking that happens through direct contact with water. The other is the absorption of moisture present in the air. The air’s moisture content must be measured as it is critical to the drying process. Heating or cooling the affected area to attain a workable RH, relative humidity, is crucial to successful water damage restoration. Our highly trained restoration technicians have a deep understanding of this.
We always establish a favorable drying environment by manipulating humidity and temperature levels to achieve optimum drying conditions. The process is vital because it stops secondary damages from happening via improper drying processes. The moisture detection devices such as moisture meters, thermal hygrometers, and infrared cameras that we use to verify your space have dried thoroughly helps with insurance claims. After completing the work, we take our clients on a final walk to make sure that we leave them highly satisfied.
Call (413) 324-1300 if you would like SERVPRO of Hampshire County to assist with efficient water removal services. We offer emergency services round the clock also serving Amherst, Easthampton, and other surrounding areas.

More regarding this beautiful MA town by clicking here.

Water Damage in Pittsfield Properties

12/8/2017 (Permalink)

Water Damage Water Damage in Pittsfield Properties Moisture Removal Mitigates Water Damage in Pittsfield

SERVPRO Explains Factors in Drying and Restoration Post Water-Loss

Every Pittsfield home is at risk for flood issues. The most residential flooding comes from failed plumbing such a split hose or a broken dishwasher. That means the water is usually clean and free of contaminants, but removal and remediation still takes time and can be costly. A failing dishwasher can flood an entire home in one afternoon.
Restoration of Pittsfield water damage involves drying the structure as carefully as possible while still performing each task as quickly as possible. SERVPRO carefully monitors four factors to ensure we return each home to its normal, dry state without causing any secondary damage.
Temperature – The best environment for every home is the 70 to 90-degree range. If we can use the home heating system, that is the best method since it spreads an even heat throughout. If this is not an option, we bring in space heaters for each affected room and hallway. To prevent secondary damage, we do not allow the temperature to go above 80 degrees.
Humidity – We test each room for air moisture content. If it is too high, the humidity level can warp furniture and prevent or slow drying actions. We lower the humidity by installing a dehumidifier in each affected room. Depending on the moisture content level, these devices can draw out over 20 gallons of water from the air each day. We can safely lower the humidity level by 20 percent each day.
Evaporation – Water converts to vapor, and this process increases significantly once standing water is brought down to less than inches in depth. The longer it stood, however, more was absorbed by carpets and floors. SERVPRO technicians determine which areas of the home were under water for the most prolonged period and set up dehumidifiers, air movers, and exhaust fans to concentrate on those first.
Air Movement – The fans and air movers we use to increase evaporation also force cooler air out of the home while forcing warm air across walls and floors, drying them. Restoration crews carefully monitor the warmth of the air flow to ensure the temperature does not rise too high, too quickly.
Eliminating the effects of water damage is a careful process that takes time. Homeowners may get frustrated, but SERVPRO of Hampshire County is here to explain each step and even help with insurance adjusters. If you need our services, call us at (413) 324-1300 today.

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Water Removal from Carpeting After Bathroom Overflow in Your Ware Home

11/28/2017 (Permalink)

Water Damage Water Removal from Carpeting After Bathroom Overflow in Your Ware Home Don't let an overflowing toilet damage your home. Contact SERVPRO after an event to remediate the water damage quickly.

SERVPRO Technicians Arrive Quickly to Dry Out Your Property After Water Damage

A water disaster in your home, such as an overflowing toilet or bathtub, can cause damage to other parts of your home, especially if it happened in an upstairs bathroom. Your home in Ware is the most significant investment you have made, and you want to keep it looking great and in the best shape. When carpeting in your home becomes saturated from a leak or overflow, you have massive cleanup on your hands.
It is essential when you have wet carpeting in your Ware home that you seek the help of the professional staff at SERVPRO for water removal. Our certified restoration experts are trained to deal with these situations, and we waste no time in getting to your home to help you. There are also steps you can take to help lessen the damage from the water until we can get there to help.
If you can, stop the water at its source and turn off electricity to the area. Do not walk on the carpeting while it is wet, and take small furnishings from the area or place aluminum foil under furniture legs. If possible, you should hang up draperies and take skirts on furniture and pin them, so they do not touch the wet floors. Do not attempt to use a shop vacuum or home vacuum to remove the water and avoid the temptation to turn on heating or fans since they can spread contamination if the event is sewage-related.
When SERPVRO arrives, we assess the situation and the damage. We bring in extraction equipment to physically remove any freestanding water, such as truck-mounted pumps. Water is extracted from the carpeting padding, and any upholstery affected as well. If needed, the carpet and padding could be removed for proper drying.
We also use drying and dehumidifying equipment which is of professional grade to dry the area and get the humidity levels in your home back to normal. We utilize specialized instruments to help find hidden pockets of water. Our techniques for drying and the right extraction help to lower the chance of secondary damage, potential growth of mold, and lower costs.
After your carpeting and home are dry, we place everything back where it was. We even work directly with you and your insurance company if necessary, so your insurance claim is processed correctly.
SERVPRO of Hampshire County works quickly to dry your home out after a water emergency. Residents in the areas of Easthampton, Granby, or Amherst should call us right away at (413) 324-1300 when a problem arises.

For more information regarding Ware, click here

Put Professional Water Damage Experts To Work In Your Amherst Area Home Today

10/11/2017 (Permalink)

Water Damage Put Professional Water Damage Experts To Work In Your Amherst Area Home Today If you find water damage in your Amherst area home, give professionals a call that can make the proper repairs and get things back to normal, quickly.

Professional Water Damage Experts

It can be easy to fall behind in general maintenance tasks on your home. Before you know it, a significant storm enters the area, causing severe damage to your Amherst property.

If you find water damage in your Amherst area home, give professionals a call that can make the proper repairs and get things back to normal, quickly. It helps to have someone you trust available to answer your call for help 24/7, 365, and we are here to fill that role.

SERVPRO has IICRC certified technicians along with all the latest equipment, and resources necessary to make your home look new again. All it takes is a single call to our office to begin your home’s restoration, today. We address all of your concerns and communicate with you throughout the process to help make the best of unfortunate circumstances. Maintaining a stress-free claims process and finishing as quickly as possible.

SERVPRO technicians use infrared moisture detectors to locate excess water on your property, along with extractors of all shapes and sizes to remove water wherever it might be. Our drying process involves using a variety of equipment, depending on your situation, to get everything dry as quickly and efficiently as possible while limiting any losses you might experience.

If you have a specific section of your home or personal property you would like saved, SERVPRO technicians can provide individual attention to specific areas, ensuring more satisfying results. We do everything in our power to meet or exceed your expectations and return your property to a quality pre-damage condition.

Calling a professional for help with water damage restoration provides you with licensed experts you can trust, exactly when you need us. No water problem is too big or too small; our entire team stands ready to answer your call for help, providing unique solutions to a large variety of emergency situations that can occur on your property.

Contact SERVPRO of Hampshire County for full-service water damage solutions in Granby, Ludlow, Hadley, and more. Highly trained restoration experts are nearby and ready to help, put our experience to work for you, today (413) 324-1300.

Subtle Water Damage Builds Up To A Crisis in Northampton

5/8/2017 (Permalink)

Water Damage Subtle Water Damage Builds Up To A Crisis in Northampton Northampton Water Damaged Hardwood Floors Get Restored by SERVPRO

SERVPRO Restores Hardwood Floors Damaged by Water

Life keeps homeowners very busy, distracted by work, school, children, and other obligations. Seemingly insignificant amounts of spilled or leaked water slowly harm a hardwood floor, the damage tucked in a corner you rarely inspect. When you focus on a thorough cleaning of the room containing the neglected corner, you notice with shock the condition of the floor. Give SERVPRO a chance to restore the harm and recommend a permanent fix for the excess moisture.

Your home relies on hot water heat, a gravity system that uses century-old radiators to warm your rooms. An undetected hairline crack caused a leak that slowly soaked the hardwood floor beneath the heater, the water damage in your Northampton dining room now spreading out to floorboards beyond the cover of the under-window radiator. SERVPRO has the experience and the skills to restore the harm done and respond quickly to put a stop to further damage.
As soon as you realize the floor is soaked through you need to consult the experts at SERVPRO. The longer your hardwood floor remains wet, the more likely it is that it suffers secondary damage like rot or a mold infestation. Wet wood risks discoloration, shrinkage, and warping. The team we assign to your home trained in hardwood restoration and knows the steps to take to dry out the floor and plan for final restoration.
A long term leak not only damages the visible floor but can also destroy the integrity of the subfloor and any ceilings or other structures a story below. Our IICRC certified crew members carefully evaluate the extent of the problem and employ restoration strategies intended to rehabilitate and refurbish rather than tear out the original flooring. We extract any standing water with our powerful water vacuums and then drying mats, and air movers are placed to remove more moisture. If possible, the floor should be dried from above and below, to make certain the subfloor does not retain moisture.
SERVPRO water abatement specialists use their training in water vapor management or psychrometrics, and drying theory to achieve the best result for your valued hardwood floor. Sanding and refinishing waits until the moisture content of the planks or strips is reduced to an equilibrium of 12 percent. Dehumidifiers and the judicious application of heat amplify the action of air movers in approaching this moisture level.
To restore the beautiful floors in your home call SERVPRO of Hampshire County as soon as you realize they suffer from water damage. (413) 589-8975.

Ice Dam Water Damage Northampton, Amherst, Belchertown, Hampshire County

2/15/2017 (Permalink)

Water Damage Ice Dam Water Damage Northampton, Amherst, Belchertown, Hampshire County U of Minnesota image of the anatomy of an Ice Dam. Water damage structure must be dried to avoid deterioration and possible mold issues later.

We have reached the official “mid-point” of Winter and have finally been dealt our first real dose of snow in a couple of years.  We haven’t had to address ICE DAM WATER DAMAGE in Hampshire County and throughout the Pioneer Valley in a while. 

I found this to be a pretty decent article about Ice dams and the damage they cause to your home.  The article put out by, shows how you can prevent or minimize the ice dam formations on your roof.  Happy reading!  We have had some nice warm weather up until now, and in Massachusetts, (really ALL of New England) we have some extra time to prepare for the upcoming winter weather.  An ounce of prevention, blah blah blah…….

By installing extra insulation in your attic, adding roof cables to your soffits and gutters and making sure your gutters and down spouts are cleared you can help keep yourself and your home out of the path of water damaged ceilings, walls, floors or even flooded basements. In the meantime if you have had water penetration from Ice Dams and snow melt, like many in Northampton, Amherst and Belchertown this week, look to SERVPRO of Hampshire County to help assess, dry and repair the damage caused by the backed up water. 

I know we are all very busy these weeks, so do what you can, take advantage of the weather now so you are not working in worse conditions later this winter.  Until the next blog, from SERVPRO of Hampshire County, plan and get on top of these things, and stay alert!

Western Massachusetts Water Damage From Frozen Pipes

12/23/2016 (Permalink)

Water Damage Western Massachusetts Water Damage From Frozen Pipes Just a few frozen pipe preventive measures

The recent and early cold snap to hit Western Massachusetts and the Northeast, we have seen an influx of early season water damages due to frozen pipe breaks.  

Obviously, it is important to keep an eye on the weather and take action to prevent exposure to the elements with regard to suspect plumbing in areas that may be prone to trapping extreme cold temperatures.   


The coldest temperatures are expected in New England in the next few weeks. With the mercury dipping well below freezing, residents should take note of the increased risk for frozen pipes.

While there are long term measures you can take to prevent frozen pipes in your home, like having proper insulation and sealing any cracks or gaps in your siding or foundation, there are a few small, but helpful, things you should do during extreme cold spells.

In preparation for extreme freeze, these are a couple small measures you can take:

•  Keep your thermostat set to a warmer temperature than usual

•  Consider opening kitchen and bathroom cabinet doors to let warm air circulate


If you suspect a frozen pipe in your home, shut off the main water supply and call a licensed plumber right away. We recommend you avoid thawing a frozen pipe yourself - improper technique could cause the pipe to burst, leading to costly water damage and fire damage to your home.

SERVPRO of Hampshire County has served businesses and homeowners in the Northampton and the Pioneer Valley of Western Massachusetts for over 20 years when they have been stricken with water damage from frozen pipes or any other source whether appliances or ground water and anything in between.  

Here's to not needing our water damage or fire damage cleanup services, but in the event that you find yourself in the unfortunate situation of a major or mini disaster,  give us a call at 413-589-8975.



Are YOU Ready Hampshire County? Water Damage / Fire Damage Cleanup

11/4/2016 (Permalink)

Water Damage Are YOU Ready Hampshire County?  Water Damage / Fire Damage Cleanup A recent garage fire that we were called to. What can you identify in the rubble?

As Disaster Preparedness Month and Fire Prevention Month come to an end, along with Daylight Savings Time (insert sad emoticon here), it’s time to re-focus our mindset on “being ready” for anything that may interrupt our normal course of life.  Whether it’s business or personal, a “disaster” can rock your world off of its axis at any time.  How will you react?  The longer it takes to rebound from a disaster and to get lined up to recover, the less apt that you are to FULLY recover and recoup ALL of your losses. 

Imagine for a moment, all of your possessions burnt to a crisp melted to a heap.  We have recently dealt with two separate garage fires and an office fire in which there was very little left that could be sifted through to decipher what was in that affected area.  I have attached a couple of pictures, true to life pictures, of what a burnt garage looks like.  See how many items you can pick out in them. 

As we turn the clocks BACK this weekend –

  • change the batteries in and test your smoke and CO detectors.
  • walk through your house or business, take pictures of each room noting items and valuables in each room/area or walk through video recording your property. Ensure that the video is on the cloud or not stored on the premises.  In the event of a fire or water damage, you will have what you need to file a claim QUICKLY, ACCURATELY AND COMPLETELY. 
  • Take a moment to download the SERVPRO READY APP from your APP STORE and simply follow the instructions to note things about your property to again, get it all back together as quickly and painlessly as possible.

With the heating and holiday seasons approaching, there is an increased level of danger in the home from mechanical or human failure. BE READY, if you don’t ever need to use what you have prepared!

Taking these few steps, and/or by calling SERVPRO of Hampshire County for assistance, whether with a Disaster Readiness Plan or with a Fire Damage or Water Damage Cleanup, you can more quickly make it “Like it never even happened”. 

From the Berkshires through the Pioneer Valley and throughout Western Massachusetts, SERVPRO of Hampshire County has helped thousands with their disaster cleanup for over 20 years.  No matter the size of your Water Damage or Fire Damage, we are ready to help you get back on your feet as quickly as possible.

Winter Weather Advisory - Water Intrusion Style

2/8/2016 (Permalink)

Water Damage Winter Weather Advisory - Water Intrusion Style photo courtesy

Well, well, well……what have we here???

As I was driving through Northampton last Thursday I was chuckling at the number of people walking the streets in SHORTS and T-Shirts!  I was thinking “it’s February 4th right???”  It’s just too funny to see and we have all seemed to grow used to this “El Nino Winter”. 

Along comes Friday the 5th and BAM! What is this white stuff that falls from the sky?  Our first “real snow” of the year hit the Pioneer Valley and points into Central and Eastern Massachusetts got nearly a foot of fresh snowpack.  It’s fun to watch how our world reacts with the threat of snow.  But now, with snowpack, we see temperatures at night routinely falling into the low teens, roughly 10 degrees colder than it has been at night.  It’s interesting how that works, like adding ice to a cooler.  My Dad lives in upstate NY, it was 23 degrees there on Saturday morning with no snow on the ground, we were at 13 degrees to start the day. 

Here is this blog’s walk away point.  We have been lulled to sleep with the lovely warm temperatures and lack of snow.  As we begin to see temps go a bit lower and the snow pack on the roof and ground get deeper in Hampshire County, Western Massachusetts and points east, let’s not forget where we ended up last year.  Water from melting roof snow will freeze on the soffits causing ice dams (see my blog LOOOONNNG ago regarding ice dams).  Roof rake the soffits about 3 – 4 feet up the roof and save yourself a headache from water intrusion due to water back up on the roof.

Keep an eye on your plumbing as well.  The cold temps coming will potentially cause some pipes to freeze up and split.  Again, water intrusion opportunity, flooded basement and living space possibility.  Keep an eye on suspect plumbing, leave faucets lazily dripping to move water in pipes or cabinets open to allow warm air to keep them from freezing up. 

Should you find yourself in the unpleasant scenario of water intrusion from ice dams or frozen pipes (or ANY other source of course), remember that SERVPRO of Hampshire County can respond quickly, dry out your structure and make minor repairs as needed while working with you and your insurance carrier to help make your life a bit easier during a trying time. 

Bundle up this week kids.  It’s going to be winter for a few days!

Storm and Weather Related Basement and Building Flooding

2/3/2016 (Permalink)

Water Damage Storm and Weather Related Basement and Building Flooding Photo courtesy

What an interesting Winter we are having.  Rain on semi-frozen ground is not the best scenario for any of us as absorption into the ground will be minimized.  This leaves our buildings, whether commercial or residential, potentially in harm’s way and you may not know it until it is too late.  Pooled water at the foundation will penetrate the basement or ground floor if not careful or dealt with in the proper way, you may end up with more problems than just “wet stuff”. SERVPRO of Hampshire County is here to help Western Massachusetts Home and Business Owners when water intrusion occurs.  We can extract floors, carpet and pad and effectively dry building materials without totally tearing everything apart.   It’s not inexpensive or convenient to do this, but it’s less costly, quicker and more convenient than replacing that “mancave” or losing all or your valuables altogether.  What takes only a few minutes to occur takes a few days to dry versus weeks to replace/repair.  SERVPRO’s of Hampshire County’s trained technicians know what it takes to get you back to normal quickly and efficiently. 

Steps to proper drying of a flooded basement or water intrusion include:

·        Pumping – if necessary – over 6 inches - it’s recommended

·        Extraction – once 2-4 inches left this is the best method of water removal using either a truck mount or portable unit.

·        Ventilation of structure

·        Introduction of air movers and dehumidifiers – must have’s for water and moisture collection/removal

·        Antimicrobial application to prohibit growth of mold/mildew

The drying process will take up to a week depending on what materials are affected.  It’s important to know that, as many folks hope and/or expect this to happen as fast as something got wet. 

Bottom line - water intrusion, whether basement flooding, leaking roof or mechanical failure, can jeopardize your health, safety and sanity.  It is worth making the call to a professional restoration company with trained, certified, employees.  We have earned the trust of thousands of homeowners, business owners and property professionals (Realtors, Insurance Agents, Property Managers) in Hampshire County and surrounding areas for over 20 years.  Licensed, insured, all employees background checked and uniformed; when hiring a contractor, make sure these items are checked.

On this rainy day, it’s worth reminding you that SERVPRO of Hampshire County can be there for you when the water intrusion and basement flooding occurs.   

Ice Dams and Water Damage

12/11/2015 (Permalink)

Water Damage Ice Dams and Water Damage From WWW.WEATHER.GOV

Good Day Everyone!

I found this to be a pretty decent article about Ice dams and the damage they cause to your home.  The article put out by, shows how you can prevent or minimize the ice dam formations on your roof.  Happy reading!  We have had some nice warm weather up until now, and in Massachusetts, (really ALL of New England) we have some extra time to prepare for the upcoming winter weather.  An ounce of prevention, blah blah blah…….

By installing extra insulation in your attic, adding roof cables to your soffits and gutters and making sure your gutters and down spouts are cleared you can help keep yourself and your home out of the path of water damaged ceilings, walls, floors or even flooded basements.  I know we are all very busy these weeks, so do what you can, take advantage of the weather now so you are not working in worse conditions later this winter.  Until the next blog, from SERVPRO of Hampshire County, plan and get on top of these things, and stay alert!

What's in YOUR Gutter?

11/13/2015 (Permalink)

What’s in your gutters?  Hopefully water.....FLOWING water.

Happy Friday the 13th everyone!  With this week’s rainy days and the final dropping of the fall foliage, how many of you may have experienced some water seepage and possible basement flooding?  SERVPRO of Hampshire County is quick on the scene after your call for emergency service to provide water extraction and dehumidification, preserving your valuables and keeping you and your family from the effects of mold and mildew growth.  SERVPRO of Hampshire County specializes in the mitigation of water damage as well as mold remediation.  From Northampton to Ware and surrounding towns, we are here to assist. 

My personal and professional words of advice to you right now are to take a few minutes this weekend, service those gutters and downspouts and master the flow of water away from your house or business.  This will help keep you out of path of the inconvenience and expense of water penetration into the spaces of your life that you value most. 

Have a GREAT weekend.  Stay safe, stay dry.