Recent Water Damage Posts

What is Porosity and How Does it Relate to Water Damage in Northampton?

8/26/2021 (Permalink)

SERVPRO logo SERVPRO technicians are ready 24/7 365 days a year for any size water damage restoration job. Pre-loss condition is what we provide.

How Porosity Affects Drying Strategies for Northampton Homes

Porosity and permeance are both terms that can help to identify the likelihood of water moving through specific materials and contents in your Northampton home. While the literal scale to gauge the porosity of structural elements might be complicated, it is simpler to consider that you can group items into three primary categories based on their permeance:

  • Porous
  • Semi-Porous
  • Non-Porous

Where a structural component or item falls into these groups can identify the difficulty our SERVPRO team might have with preserving affected materials or drying water damage in Northampton homes. Classifying each of the damaged items and structural elements in your home into one of these categories can direct responding technicians to the areas of most pressing importance and which materials do not need immediate action to protect.

Porous 

These are the materials and items that require the most urgent attention. Porous materials have a high permeance rating, which means that they can readily absorb water and allow it to change their composition, deteriorate the material, or allow for hazardous growths like mold and fungus.

Semi-Porous

These mid-level materials can absorb moisture at a slower pace than objects with higher permeance like carpets and drywall. Semi-porous surfaces, like wood, OSB board, and bricks, take longer to absorb direct water exposure. Likewise, pulling the moisture back out of these materials can take longer against more successful water removal approaches common with high porosity structural components.

Non-Porous

As the name suggests, these items absorb little to no moisture at all. When these materials absorb any amount of moisture, it can take much longer to remove it entirely than porous materials. The project manager scoping the job can determine the necessary drying approaches.

Multiple levels of permeance and porosity indicate more significant challenges in drying when absorption occurs. Our SERVPRO of Hampshire County team is ready to overcome these obstacles with extractors, air movers, and specialty drying equipment that can reduce vapor barriers and make drying more efficient. Give us a call whenever you need us at (413) 324-1300.

Put Professional Water Damage Experts To Work In Your Amherst Area Home Today

8/6/2021 (Permalink)

water leak from the ceiling Moisture damage from water is no DIY project. SERVPRO has trained professionals with IICRC certificates for any size disaster.

Professional Water Damage Experts

It can be easy to fall behind in general maintenance tasks in your home. Before you know it, a significant storm enters the area, causing severe damage to your Amherst property.

If you find water damage in your Amherst area home, give professionals a call that can make the proper repairs and get things back to normal quickly. It helps to have someone you trust available to answer your call for help 24/7, 365, and we are here to fill that role.

SERVPRO has IICRC certified technicians and all the latest equipment and resources necessary to make your home look new again. All it takes is a single call to our office to begin your home’s restoration today. We address all of your concerns and communicate with you throughout the process to help make the best of unfortunate circumstances. We maintain a stress-free claims process and finish as quickly as possible.

Tools to Locate and Remove Water Damage

SERVPRO technicians use infrared moisture detectors to locate excess water on your property, along with extractors of all shapes and sizes to remove water wherever it might be. Our drying process involves using various equipment, depending on your situation, to get everything dry as quickly and efficiently as possible while limiting any damages you might experience.

If you have a specific section of your home or personal property you would like saved, SERVPRO technicians can provide individual attention to specific areas, ensuring more satisfying results. We do everything in our power to meet or exceed your expectations and return your property to a quality pre-damage condition.

Calling a professional for help with water damage restoration provides you with licensed experts you can trust precisely when you need us. No water problem is too big or too small; our entire team stands ready to answer your call for help, providing unique solutions to a large variety of emergencies that can occur on your property.

Contact SERVPRO of Hampshire County for full-service water damage solutions in Northampton, Amherst, Granby, and more. Highly trained restoration experts are nearby and ready to help. Put our experience to work for you today (413) 324-1300.

Subtle Water Damage Builds Up to A Crisis in Northampton

5/28/2021 (Permalink)

a woman holding a bucket to catch water falling from her ceiling Excess water affected your hardwood floor or ceiling? Call SERVPRO 24/7 for certified technicians and proven methods.

SERVPRO Restores Hardwood Floors Damaged by Water

Life keeps homeowners very busy, distracted by work, school, children, and other obligations. Seemingly insignificant amounts of spilled or leaked water slowly harm a hardwood floor, the damage tucked in a corner you rarely inspect. When you focus on a thorough cleaning of the room containing the neglected corner, you notice the condition of the floor with shock. Give SERVPRO a chance to restore the harm and recommend a permanent fix for the excess moisture.

Your home relies on hot water heat, a gravity system that uses century-old radiators to warm your rooms. An undetected hairline crack caused a leak that slowly soaked the hardwood floor beneath the heater, the water damage in your Northampton dining room now spreading out to floorboards beyond the cover of the under-window radiator. SERVPRO has the experience and the skills to restore the harm done and respond quickly to put a stop to further damage.

As soon as you realize the floor is soaked through, you need to consult the experts at SERVPRO. The longer your hardwood floor remains wet, the more likely it is that it suffers secondary damage like rot or a mold infestation. Wet wood risks discoloration, shrinkage, and warping. The team we assign to your home is trained in hardwood restoration and knows the steps to take to dry out the floor and plan for the final restoration.

A long-term leak not only damages the visible floor but can also destroy the integrity of the subfloor and any ceilings or other structures below. Our IICRC certified crew members carefully evaluate the extent of the problem and employ restoration strategies intended to rehabilitate and refurbish rather than tear out the original flooring. We extract any standing water with our powerful water vacuums, and then drying mats and air movers are placed to remove more moisture. If possible, the floor should be dried from above and below to ensure the subfloor does not retain moisture.

SERVPRO water abatement specialists use their water vapor management or psychrometrics training and drying theory to achieve the best result for your valued hardwood floor. Sanding and refinishing wait until the moisture content of the planks or strips is reduced to an equilibrium of 12 percent. Dehumidifiers and the judicious application of heat amplify the action of air movers in approaching this moisture level.

To restore the beautiful floors in your home, call SERVPRO of Hampshire County as soon as you realize they suffer from water damage. (413) 324-1300.

Hidden Water Damage Calls for Prompt Repair Within Your Northampton Home

4/27/2021 (Permalink)

bathroom sink overflowing causing water to leak onto floor Overflows and leaks happen. SERVPRO is always ready for emergency home restoration.

Calling SERVPRO to your Northampton Property Ensures Reliable Water Damage Repair and Cleanup!

There are times when ceiling leaks, light basement flooding, and drips from appliances can bring about hidden water damage. Rather than trying to find the issue in your Northampton home on your own, contacting a professional water damage restoration team is the best way to go. SERVPRO is available 24 hours a day so that you can bring your property back to pre-water damage condition “Like it never even happened.”

Should you have a leak that calls for water damage repair in Northampton, whether from a pipe or appliance, SERVPRO can help! We often get calls for emergency water damage restoration services for issues like:

  • The development of mildew or mold from a hidden leak. There could be a slow drip under your bathtub, a cracked hose from your washing machine, or a poor pipe connection.
  • During the winter and spring months, ice dams that formed can cause damage in the form of staining or leaks on your ceilings and walls as they melt.
  • You could have condensation build-up due to a faulty exhaust pipe in a bathroom, a roof cap issue, or a boost in your interior relative humidity. 

The IICRC-certified water restoration technicians (WRT) at SERVPRO of Hampshire County will ensure you get the water damage repair you need. Call us at (413) 324-1300 for rapid water remediation!

Water Damage Restoration after Sump Pump Failure

4/1/2021 (Permalink)

SERVPRO equipment at work. Water damage restoration is no easy task. Call the pros of SERVPRO and let their trained techs do the work for you.

SERVPRO helps Northampton homeowners with pump problems

When your sump pump is working, it is a valuable part of your home. A sump pump handles groundwater and protects basements from flooding. However, like any other device, a sump pump can fail and cause your basement to flood.

If you need help with water damage restoration in Northampton after a sump pump failure, call SERVPRO immediately. Our team will arrive quickly and assess the situation. We can:

  • Ascertain whether the water is gray or blackwater and any potential health hazards.
  • Remove dangerous debris such as tree trunks or clods of earth.
  • Use powerful free-standing and truck-mounted pumps to remove water quickly. 

We will also dry and disinfect your basement and make sure there is no lingering water damage or hidden pockets of moisture.

Of course, it is better to prevent problems if you can. You can help prevent another failure by carrying out regular sump pump maintenance and being aware of early signs that your pump is not working. These include strange noises, your pump slowing down, or is simply not removing water at all.

If you suspect a sump pump failure, call SERVPRO of Hampshire County at (413) 324-1300.

Northampton Celebrates its Heritage Every Day

1/25/2021 (Permalink)

SERVPRO vehicle You can trust that SERVPRO technicians will handle your water damage crisis effectively and efficiently. Call us today.

SERVPRO helps keep Northampton Homes in Top Shape

Northampton embodies a spirit of diversity of inclusion within its borders. As Hampshire County's county seat, it is recognized for its welcoming environment to artists, musicians, and the intellectual community. It is also known as a welcoming city to the LGBTQ community. As part of the Springfield Metropolitan Area, the city is part of the Knowledge Corridor, a geographic effort to encourage joint ventures between Hartford and Springfield, both on the Connecticut River.

Early American history showed Northampton as the host of pivotal moments for our nation. For example, Shays’ Rebellion, led by Daniel Shays, took place in 1786. This armed uprising protesting taxation practices of the time sought to protect the economic well-being of the general population. Historians often point to this rebellion and its influence on our Constitution.

There is a long tradition of protecting civil rights in Northampton, dating back to the early 1800s. 

Sojourner Truth, born into slavery in 1826, was an abolitionist and proponent of women’s rights. In 1844 Truth joined the Northampton Association of Education and Industry, an organization aligned with her values and search for peace. Her work is widely recognized and certainly influenced the town’s civic attitude.  

Also known as “The Paradise City,” education has always played a central role in its development. Clarke Schools for Hearing and Speech was founded in 1867 as the first oral school for the hearing impaired. A few years later, in 1871, Smith College was established. This all-women school continues to graduate notable women each year, including Julia Child, Nancy Reagan, and Gloria Steinem. Not surprisingly, Northampton boasts a college-town atmosphere of intellectual vitality and knowledge sharing.

Cultural Scene in Northampton

There is much to enjoy in Northampton, making it a popular destination for tourists and residents.  A quick getaway to this city may include visits to the following-

  • The Academy of Music theatre
  • The Iron Horse Music Hall
  • Diversity in culinary offerings
  • Street fairs and a lively music scene

Of particular note is the Paradise City Arts Festival, which began in 1995 to showcase New England’s talent and crafts. In the city, studios come alive to display furniture, paintings, sculptures, jewelry, and many other one-of-a-kind treasures. Typically held in November and in October, the Three County Fairgrounds becomes the host of many visitors descending upon Northampton on Memorial Day and Columbus Day weekends.

Preservation of Homes in Northampton

Homes in Northampton are evidence of its history, and one can often find structures that have withstood the passage of time. For some of them, any water damage due to leaks or storms can rob them of their ancestry, which is why SERVPRO is available around the clock to begin the restoration process when an accident occurs. Our team trains to apply industry best practices, including-

  • Removal of excess humidity in hardwood floors, basements and fixtures
  • Document drying
  • Replacement of drywall as needed

SERVPRO of Hampshire County is a phone call away. Reach us at (413) 324-1300 whenever you need the best in water cleanup and restoration.

How Does Cleanup Work if Water Gets into Walls?

10/7/2020 (Permalink)

Water damaged ceiling Should your home experience water damage, call SERVPRO. We are always available to restore your home.

SERVPRO Handles Walls Within Your Granby Home Carefully to Facilitate Rapid Water Cleanup 

With any water incident within your Granby home, the walls are susceptible to taking on moisture. Proper steps must be followed to remove any water from behind the walls so that thorough drying can occur. At SERVPRO, we feature highly-skilled technicians ready to handle any cleanup and drying that your property requires after a major spill or leak. Once you call us, we send out a team to your home so that we may begin initial assessment and planning. 

Will All Walls Within My Home Need Attention? 

When you contact SERVPRO to help with water cleanup in Granby, we take the time to inspect all surface areas, including your walls, flooring, furnishings, and anything else impacted by standing water. Even if the affected walls in the loss zone seem undamaged, it is best to open them to help prevent future mold growth, musty odors, and structural decay. We work to: 

  • Remove the water from your interior as quickly as possible, including ventilation.
  • Take off baseboards, then use drill holes in your drywall to drain out any uninsulated walls.
  • Take off the inside surface of walls with insulation a few inches above the waterline. Flooded drywall gets disposed of appropriately according to local guidelines.
  • Any paneling without damage can be propped open or get re-installed after detailed cleaning.
  • Fully remove and then dispose of saturated fibrous insulation.
  • Should water damage result from outside flooding; our team removes any mud, silt, and debris. We treat wall studs and other surface areas with anti-microbial agents. 

In some situations, we use the InjectiDry system for addressing moisture found within the walls in your home. Our crew always adjusts equipment and drying methods as needed to ensure the best results. 

Call SERVPRO of Hampshire County at (413) 324-1300 when you need help with water cleanup, including potential moisture hidden behind walls.

How do Professionals Restore Residences to an Original Condition?

9/24/2020 (Permalink)

SERVPRO van parked outside home Each vehicle in our Green Fleet is stocked with restoration equipment and ready to be deployed to your home.

SERVPRO Water Restoration Experts Have Years of Experience Working with Residential Properties in Northampton and Restoring them to a Pre-loss Condition

Does property restoration begin right away?

When residential properties in Northampton suffer damages, there are usually several processes that must take place before the home is ready for restoration. Mitigation and emergency services are the priority that technicians address in a home as these can help secure the property or prevent further damage. During this process, SERVPRO technicians can also begin sorting through permanent and non-permanent losses, which keeps the restoration procedure time and cost-efficient; there is no point in restoring items that may later need replacing. Restoration usually occurs once a property is clean, dry, and the removal of permanently damaged contents or structure is complete.

What does water restoration cover?

  • Cleaning items to return them, where possible, to a preloss condition
  • Resurfacing and refinishing things that may have non-permanent damage
  • Replacing items which have permanent water damage

Does water restoration get expensive?

The expenses of water restoration in your Northampton home depend entirely on the extent of the damage. Water exposure is a critical factor in a claim's cost because long-term exposure leads to permanent damage. The most expensive aspects of restoration cover replacement and resurfacing. SERVPRO aims to produce the same results, a preloss condition, by using cleaning methods and technologies. We can stock our vans with advanced equipment like ultra-sonic immersion cleaners to achieve quality restoration for various household items. When we do need to replace things, we do so for cost-efficient or inexpensive materials like sheetrock. Our restoration over replacement methodology ensures that customers enjoy an on-time and on-budget service.

How does mechanical washing work?

  • Textiles are suspended in place within the machine
  • Water jets rotate around the suspended fabrics at high pressure
  • Up to 99% of soils and stains are removed through mechanical cleaning

Working to restore a property to its preloss condition is cost-efficient. Contact SERVPRO of Hampshire County at (413) 324-1300 now.

Does Drywall in My Northampton House Need Removal When It Gets Wet?

6/16/2020 (Permalink)

Woman watching suds overflowing from dishwasher When appliances fail, drywall often becomes water damaged. SERVPRO has the know-how to restore your home.

Experienced SERVPRO Managers Assess the Water Damage and Follow Best Practices to Restore Wet Materials in Northampton Homes

Drywall is a common material in many homes, predominant in more recent constructions, but also used in remodeled or repaired dwellings. Because of its porous nature, drywall wicks water quickly. When water spreads across a floor and moves toward the baseboard, the water crawls up the drywall. The composite material crumbles and warps and is rapidly rendered as inadequate and irreparable.

Where Does the Water Go After an Appliance Breaks Down?

If the dish or clothes washer in your Northampton home causes water damage, dealing with the visible water is just one step. You would not be the first homeowner wondering where the gallons of water that poured out went. Contact between the floor and wall joints in your kitchen or utility room allows water to seep through, pooling up between the walls and percolating into the subfloor. Merely mopping up or using a wet vacuum is not enough to address this hidden and now trapped water migration.

How Do the Pros Follow the Water?

SERVPRO technicians use sensitive moisture detectors and meters to outline the perimeters intruding water. We then choose the path of least disruption to reach the water, which can include flood cuts that take the wet drywall out several inches above the waterline, permitting:

  • Access to the water, extractable with portable units
  • Removal of unrestorable materials and inhibition of mold growth
  • Opening of the wet areas so our Applied Structural Drying (ASD) technicians can eliminate moisture inside affected wall cavities

How Is Cutting Up My Wall the Least Disruptive Option?

Replacement of drywall is a straightforward process that our build-back specialists can manage easily. Choosing instead to leave the standing water and moisture behind surfaces to dry slowly, if at all, leads to the risk of severe damage to framing and other supportive structural materials.

SERVPRO of Hampshire County has wraparound restoration services available when water damages your home. Call us at (413) 324-1300 to discuss the best practices we use to return your house to the preloss condition.

More about Northampton.

Contractor Licenses:

General: MA CS-107843

Residential: MA HIC 180066

I’m Stressed Out with Water Damage in My Northampton Home, Will Professional Restoration Help?

6/9/2020 (Permalink)

Standing water in a basement with red brick walls and tanks and pipes. Let SERVPRO be the pros to help you through the water damage in your Northampton home.

Hiring the Pros for Water Damage Gets You the Prompt, Efficient Service You Need to Restore Your Northampton Home

It can be stressful to handle water cleanup after a loss in your home. Calling in the help of professionals ensures that the cleanup is executed faster and in the most efficient manner possible. With the right combination of techniques and technology, SERVPRO’s water restoration technicians (WRT) restore your interior promptly so your family can get back to your daily life.

What Does SERVPRO Do to Handle Water Damage?

When you call us to handle water damage in Northampton, we treat each call as unique. Our technicians evaluate your interior to plan cleanup around your needs carefully. The considerations that we make include:

  • The extent of water loss and damage to your contents, furnishings, and any structural materials.
  • Calculations to allow for proper drying based on the saturation of water throughout your contents and structure, along with relative humidity within the loss zone.
  • Determining the course of action for deodorization and sanitization based on your location as well as local regulations.

How Do You Handle a Fully Flooded Basement?

When your water incident is significant, we have trucks equipped with extractors that pump out water at high volume. This 300psi extraction allows us to remove thousands of gallons of water rapidly to limit the amount of secondary damage to your property. These pumps also facilitate the removal of debris that may be in the water for expedient, effortless restoration. Water gets disposed of according to local guidelines in a nearby drainage system or collected on-site in a tank for disposal off-site.

Water damage does not have to cause stress and concern when you have experts on your side. Call SERVPRO of Hampshire County at (413) 324-1300 to have a team deployed 24/7 for assessment of your needs.

To find out more about Northampton, click here.

How Can I Ensure Removing all Water from Built-In Cabinets in My Northampton Kitchen After a Burst Pipe?

6/5/2020 (Permalink)

White cabinet door with peeling paint and splitting wood Water damages wood, especially particleboard if not immediately remediated. Call SERVPRO for fast, effective restoration.

Have Confidence that the SERVPRO Team Follows Industry Best Practices When Completing Your Northampton Water Cleanup Project

Remodeling projects often feature a complete kitchen re-do, with beautiful new appliances and cabinetry to match. Labor-saving devices installed are directly plumbed, so supply and waste lines thread through walls and under and around the cabinets. A crack in the conduit or an ill-fitting connection can create a slow leak, with the water collecting unseen under cabinets and between walls. If the water line finally bursts, the immediate water damage exacerbates the issues that have been building over time.

Is Cleaning Up Visible Water after a Burst Pipe Sufficient?

The puddles in front of the appliances and cabinets of your Northampton kitchen signal water cleanup must occur immediately. If you decide that mopping up the visible water is needed, you are setting yourself up for disaster. Moisture soaks into porous materials, including subfloors, hardwood and particle board, insulation, sound proofing (often wrapped around a dishwasher), and more. Failing to search for migration of the water from the leak potentially results in:

  • Weakening of structural materials and fixtures
  • Warping of floors
  • Rusting and breakage of metal supports and fasteners
  • Mold growth and damage

How Do Professionals Find and Address Water Migration?

When SERVPRO assesses your kitchen, we use moisture detectors and meters as well as thermal imaging cameras to locate and measure hidden water, trapped or absorbed under cabinets and between walls. Removal of toe kicks can release water under the cabinets, and if drywall is wet, we might cut sections out to access standing water and enhance the efforts of our structural drying equipment.

Do I Need to Hire a Rebuilding Contractor?

If fixtures, walls, or floors are damaged or partially demolished for water cleanup, our general and residential contractors' licenses permit us to build back affected areas of your kitchen.

SERVPRO of Hampshire County completes all tasks of your water cleanup project from assessment to reconstruction. Call us at (413) 324-1300 for comprehensive reconstruction assistance.

More about Northampton.

Contractor Licenses:

General: MA CS-107843

Residential: MA HIC - 180066

Proven Tips for Efficient Water Removal in Granby

12/16/2019 (Permalink)

water overflowing from white tiled tub : When your tub overflows, don’t despair. Contact SERVPRO for water removal and remediation services.

Considering In-Place Carpet Water Removal and Drying in Granby

When clean water from a supply line leak or an overflowing tub or sink soaks carpeting in your Granby home, a decision must be made on how to extract the moisture. Merely waiting for the carpet to dry over time, even with the help of ventilation and dehumidifiers, risks the ruin of nearby structural components and secondary damage such as mold growth. Pulling up carpeting for extraction is incredibly disruptive to the customer and can cause damage to the carpet fabric and backing.

What Is In-Place Drying?

When discussing options for water removal in your Granby home, in-place drying of carpeting might be a possibility. The drying must complete quickly and follow a protocol that prevents further water migration. Elements of in-place drying include:

  • Making initial passes with a regular wanded extractor to stop the water from moving into dry areas of the carpet.
  • Transitioning to weighted extractors for aggressive squeezing of water out of both the pad and the carpet.
  • Extracting from the center of the room out, moving furniture as needed.
  • Monitoring the progress continuously by testing areas of carpet and padding for water content.
  • Planning for double or triple time to remove water from the space, balanced by much less time required by carpet and pad removal.

Why Choose In-Place Drying?

Furniture can remain in rooms treated with in-place carpet drying, avoiding the expense and time needed to pack pieces out during mitigation and remediation. In-place drying also exposes the carpeting itself to a lower risk of delamination, stretching, and tearing. Skilled SERVPRO technicians can deliver a clean and dry result to customers under optimal conditions, significantly reducing the need to replace expensive floor coverings.  

Are There Circumstance Inappropriate for In-Place Drying?

Leaving wet carpeting in-place during extraction is problematic in some situations. SERVPRO managers determine if the following conditions exist. If any are present, in-place water removal for carpets with their padding is rarely recommended.

  • Timing

More than 72 hours have passed since the water loss.

  • Contamination

Any evidence of microbial growth or an assessment of Category 2 or 3 water damage.

  • Characteristics of Underlying Flooring

Carpet installed over hardwood or laminate.

Multiple layers of subflooring or evidence of underlying structural damage.

  • Characteristics of Padding

The padding has a vapor barrier or is made of organic materials.

SERVPRO of Hampshire County works closely with you and your insurance company as we plan for water removal. To best manage wet carpeting issues, call us at (413) 324-1300 as soon as practical.

Click here for more information about Granby.

Become Familiar with Signs of Northampton Home Water Damage

10/3/2019 (Permalink)

leaking pipe on white background Regardless of the room affected, water damage can cause extensive problems and needs thorough remediation. Contact SERVPRO right away.

Stopping Primary and Secondary Water Damage in Affected Northampton Properties

A water spill leads to a wide range of damages. Primary damage happens soon after exposure while secondary damage takes time. Most forms of secondary damages are challenging to fix or even irreparable. Stopping both categories of water damage depends on several factors, including understanding the effects water has on different materials at different times. Common primary and secondary damages include:

  •   Wet contents and building materials
  •   Soiling on surfaces
  •   Discoloration
  •   Warping, buckling and other alterations in wood
  •   Staining
  •   Mold development

The instantaneous nature of primary water damage in affected Northampton properties means turning off the sources and removing any standing water are the best ways to stop it. However, it might not be that easy to accomplish these steps. Alternative approaches, such as establishing the most vulnerable materials, and taking immediate steps to save them before moving to the resilient ones, can help. Simple actions such as removing area rugs, books, and clothes from the floors can help prevent the difficult task of dealing with discoloration from running dyes and even stains.

Apart from contact, exposure time also plays a role in determining the types of resultant damages. The longer materials remain exposed to water, the more it penetrates the structure of the material if it has low permeance. For materials with high permeance, longer exposure breaks down the material compromising its structural integrity. Materials such as drywall discolor and crumble while wood swells. Our SERVPRO teams help deal with this aspect by using advanced water extraction equipment that can handle thousands of gallons within a short period.

Even with the best effort, some severe damage might still happen. For example, buckling or cupping on wooden floors or furniture stains on carpets. Our SERVPRO technicians assess the extent of the damage to determine whether remedial action can help save the affected material. We can sand-out cupping to save wooden floors. For carpet stains, we start removal processes while the carpet is still wet.

Restoration efforts after water loss should address both primary and secondary damages. Call SERVPRO of Hampshire County at (413) 324-1300 to assist. We're Faster To Any Size Disaster.

Click here for more information about the city of Northampton.

We Take The Proper Steps In Handling Grandby Water Damage

8/6/2019 (Permalink)

SERVPRO has trucks loaded and ready to be dispatched on a moment's notice. Our crews and equipment are ready 24 hours to handle your flood damage.

Water Damage Granby – A Burst Water Pipe While on Vacation

The homeowner left for a week-long vacation and came back to a water nightmare. The owner made arrangements for someone to look after their home while away, as per the instructions and requirements of their home insurance policy. Their friend found their basement full of water on the day before the owners were to return. Fortunately, he turned the water off and immediately called the owner who called for help. 

Our SERVPRO team responded to this water damage emergency in Granby and quickly took control of the situation. Since the owner was not home, our technicians met the homeowner's friend and also the insurance adjuster. We provided an assessment of the situation and the steps that needed to be taken immediately to minimize the damage. Approval was given to proceed. 

Our team immediately initiated the following steps: 

  • Verified that it was safe to enter the basement which had approximately one foot of water in it
  • Used a portable water extractor to remove as much water as possible
  • Used a squeegee attachment to remove water from all hard surfaces
  • Removed area carpets for further drying
  • Removed all materials on the floor for further drying and recovery
  • Extracted water from the subfloor 
  • Dehumidifiers were set up along with air movers to enhance the drying process

There was over one foot of water damage in the basement. As a result, the lower portion of the drywall and insulation in the walls was also replaced. Fortunately, this was a tiled floor which did not require restoration. Although the restoration activities continued after the homeowner arrived home, the initial emergency was under control, and recovery/restoration efforts were well underway. The growth of mold was minimized due to the fast response by the SERVPRO team and the homeowner's friend. 

Our SERVPRO team prepared a complete report of the steps taken, final moisture readings, and the restored items. Some items, such as paper-based documents and photographs, cannot be restored to their original condition. We restore these items to the best condition possible. 

Call SERVPRO of Hampshire County at (413) 324-1300 for 24/7 service. We serve Northampton, Amherst, Easthampton, and surrounding areas. We're Faster To Any Size Disaster. We aim to restore your home, "Like it never even happened." 

See more about Granby.

The Guide to Water Damage Remediation in Granby

7/3/2019 (Permalink)

Water damage remediation causes lots of headaches. Contact the professionals at SERVPRO today for help.

Professional Drying Equipment for Water Damage in your Granby Home

All moisture contains within it some amount of microbes or other bacteria. When there is a water spill in your residence, this can cause staining of fabrics, furnishings, and fittings. We run a professional restoration service for the removal of water, staining, and bacteria after experiencing a property issue. Our call lines are open twenty-four hours a day, and we can arrange a service for you with a local water technician within four hours from notification of loss. 

One of the critical duties in dealing with water damage in Granby is in the assessment phase. Different scales of contamination have a significant impact on our approach to returning your property to its preloss condition. Acting quickly is essential because as moisture comes into contact with pre-existing dust or bacteria in the home, the scale of contamination can become increasingly severe. A clean water emergency can quickly become a grey or black water issue- which requires demolition and replacement of certain materials like carpets or drywall. 

SERVPRO technicians are equipped with the latest restoration technology to ensure a comprehensive service. Moisture does not stay in one place and naturally migrates from wet to dry. This phenomenon can result in moisture seeping into the subfloor, wall cavities, or crawlspaces. Using thermal imaging cameras, we can trace this process from the source to any possible affected areas. Moisture meters can then be deployed to ascertain the level of saturation in furnishings, floors, or fittings. 

The quickest way to controlling microbial growth is by thoroughly drying the affected area. Portable extraction units can remove larger quantities of water from carpets, furnishings, and flooring. Once the apparent signs of water are removed, SERVPRO can deploy rapid air movers to increase the temperature of surfaces and encourage evaporation. Dehumidification equipment helps to remove the moisture from the air and discourage mold growth. In the majority of situations, proper drying of the property removes malodor, when it does not, we can deodorize using air fresheners, pellets, or thermal fogging equipment. 

Property restoration issues are time sensitive. Contact SERVPRO of Hampshire County (413) 324-1300 for professional assistance. 

Click here to see more about Granby.  

The Best Way to Dry Northampton Water Damaged Basements

6/14/2019 (Permalink)

Water damage in basements is a common issue. Call SERVPRO for solutions.

Removing Water from Saturated Northampton Basements 

Basements are a common location for water loss incidents for Northampton residents. While many times, natural disasters can first penetrate this lower level of your residence and cause widespread pooling of water and saturation of structural elements and construction materials, this is only part of a potential problem that exists. The basement is also one of the primary hubs for your plumbing system and is an ideal installation location for your water heater, washing machine, and other water-fed fixtures like utility sinks. 

We can appreciate how vital water removal and recovery efforts are for your Northampton home, and the clock begins moving for us at the time that you first report this disaster. We have ready trailers stocked with advanced drying and extraction tools, ensuring that the appropriate protective processes begin as soon as our team arrives at your address. Our SERVPRO professionals have extensive training in Applied Structural Drying and Water Restoration, allowing us to approach loss incidents with confidence and experience. 

One of the first steps that we must take when we arrive at your home is to locate the source of the water damage. From faulty appliances to compromised plumbing, we have to stop the flow of water so that extraction and drying efforts can be more effective after that. We can work to repair the source of the damage should the cause require the application of hydraulic cement or another approach that does not require full repair or reconstruction efforts. 

The SERVPRO technicians that arrive at your house come with our experienced contractors as well. These individuals can help to identify the best permanent solutions for preventing excessive moisture and water damage in the lower level of your property again. From the installation of sump pumps to the regrading of concrete flooring, there is little our experienced team cannot do to help. 

While the basement might be a commonly water-damaged area of your property, our SERVPRO of Hampshire County team can work around the clock to make its effects “Like it never even happened.” Give us a call anytime at (413) 324-1300.

Read about Northampton here.

We Provide Our Expertise In Dealing With Water Damage In Northampton

5/3/2019 (Permalink)

We utilize the latest technology in moisture detection devices to locate and measure the moisture content in your home.

You Need Quick Water Removal in Your Northampton Home after the Washing Machine Hose Bursts

Washing machine hoses are a common cause of water loss in homes. The hoses become stiff over time and are subject to leaking, cracking, bursting and bubbling. The water pressure running through the hoses can eventually break them, and force water out at full pressure.

Since the supply lines to washing machines are usually always on, water from a burst hose can pour until you notice it and turn off the main water line in your house. This can be a significant amount of water, so you may need water removal services for your Northampton home. The water can damage the flooring, wood, cabinets and other building materials permanently after several hours of exposure. When there is water in your home, you can contact the professionals at SERVPRO to assist you to remove it and dry the affected areas.

We can provide expert guidance on how to deal with the water damage and fix the problems quickly. Our technicians can use pumps or wet/dry vacuums to remove the water. We’re Faster to Any Size Disaster and can start water removal as soon as possible to prevent further damage to your home and furnishings. Once we remove the standing water and vacuum the absorbent surfaces, we begin drying and dehumidification to clear up any moisture that could have remained after water removal.

Our SERVPRO technicians also clean and sanitize all the affected belongings to prevent bacterial and mold growth. We can use antimicrobial agents to treat drapery, clothing, and carpeting. If structural items like walls and subfloors require cleaning, we use the appropriate products to clean them to make them look as good as or better than they did before the water loss. We also evaluate all contents exposed to water or high humidity for cleaning needs.

Our technicians also offer restoration services, which involve replacing materials like insulation and drywall and repairing hardwood flooring. If the damage is not serious, we may just replace a few panels of drywall. A serious case may require the replacement of an entire wall.

When water has pooled in your home, SERVPRO of Hampshire County can help you extract it quickly and dry the affected areas. Contact us at (413) 324-1300 and let our water damage restoration professionals restore your home to its pre-water loss condition.

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How Ice Dams Cause Water Damage in Amherst

3/8/2019 (Permalink)

Is there an ice dam forming in your home?

Fast Winter Water Damage Repair in Amherst

You probably look up at the stars, but seldom consider looking up when you're at home. Most homeowners do not think about overhead spaces in their Amherst homes. An attic is a convenient storage place for old furniture, but seldom a source for concern. The attic above your head can suffer accidental winter water damages when an ice dam causes leakage in your crawlspace. If that happens, it's important to act quickly to mitigate the damages. SERVPRO is available 24 hours a day so that you can reach us right away. That's why we're Faster to Any Size Disaster.  

Winter water removal can be tricky in Amherst, and our IICRC certified technicians can handle it so you can get back to your life quickly. There are four keys to getting your home dry quickly, and we can address them all.

The amount of water you need to have removed effects how long it takes. SERVPRO Professionals take the time to extract as much water as possible. Doing so is 1200 times more efficient than dehumidifiers alone.

Temperature affects how rapidly your space dries. We bring in specialized equipment and heaters for unheated attics to speed up the process.

Humidity is the next challenge. The best way to remove the remaining water is to evaporate it and then use dehumidifiers.

Air movement is the last crucial factor. A humidifier can only remove water from air that reaches it. We use the proper ratio of humidifiers to air movers so that you can get back to enjoying your space sooner.  

These are not the only concerns when you need water removal and damage mitigation in your attic. SERVPRO Professionals can arrange to move your belongings to a dry area. Water damage raises humidity, and that means smells are transmitted easily. We have technicians that specialize in deodorizing and even upholstery cleaning. We take care of everything so you can feel “Like it never even happened."  

When accidental winter water damages have you looking up answers, there's no need to stress. Call SERVPRO of Hampshire County at (413) 324-1300 24 hours a day 365 days a year.

Read about the history of Amhurst here.

Your Best Guide to Westhampton Water Damage Remediation

11/19/2018 (Permalink)

When water damage affects your kitchen or any other room in your home, it is time to contact SERVPRO for effective water removal services.

Mitigating Water Damage in Your Westhampton Kitchen

Entertaining guests often requires the use of your kitchen in your Westhampton home. While they might never see the area where their dinner party meal was prepared, you know how well you maintain it. Long absences can allow slow leaks to ruin cabinet and cupboard interiors, causing wood rot and rust.
 
In your home, any amount of water damage in Westhampton can cause health effects, primarily when located in the kitchen. Water increases the size of the pores in the wood, and this expansion allows microbial activity to flourish. Rusted areas can also affect you and your family's health. Water damage is more than highly unsightly. It is also unsanitary. SERVPRO can mitigate the damage caused by water leaking under cabinets in your kitchen. At the same time, we can also mitigate any water damage discovered in your bathroom.
 
We know you take pride in your property and we want to help you protect your investment. Water damage not only affects the immediate area, but it can also quickly spread by seeping into other structures or by condensing in other places after initially evaporating.
 
To detect these locations we look at your residence as a whole. We use moisture detection equipment to locate where the water that damaged your cabinetry traveled. Infrared imaging devices show us changes in temperature, a common indicator of unwanted moisture.
 
To achieve an appropriately arid interior environment, we bring in our powerful air movers. These direct air toward our desiccant machines after whisking moisture out of damp surfaces. Materials in your home can appear dry while still retaining moisture. We take readings of the moisture content until the material in question reaches a healthier, acceptable amount.
 
Wiping down the surfaces soiled as part of mitigation water damage helps remove anything that might continue to spread damage. We sanitize the affected areas in your kitchen and take note of anything requiring reconstruction or replacement. We do our best to keep these needs minimal by using the latest techniques developed for mitigation professionals. When we finish a job, the homes once again look “Like it never even happened.”
 
SERVPRO of Hampshire County's technicians train on-site and achieve several IICRC certificates, keeping them prepared for any job, large or small. We serve the entire area of the Hamptons, as well as Amherst, Ludlow, and Ware. Call us when your home sustains water damage in any location. Our 24-hour service line, (413) 324-1300, is always ready to take your call.

Click here for more about Westhampton.

Help! Help! SERVPRO to the Rescue for Water Removal and Restoration in Westhampton Properties

9/24/2018 (Permalink)

A Riding Rover Extracts Water from Westhampton Carpets--Just Another Great Device SERVPRO Deploys

Getting Rid of Water Damage in Westhampton

Excess water can be caused by natural disasters, structural issues or even something as simple as a leaking pipe. The result tends to be the same, pooling water that threatens both your interior design and contents. Calling in a professional restoration service not only ensures an efficient clean-up but can also guard against the risk of secondary damages occurring.
 
Homeowners experiencing water damage in Westhampton, rely on local services to arrive onsite quickly. At SERVPRO we have extensive experience in dealing with these types of incidents and the expertise, training, and equipment to help. We can send a trained and certified technician to your property within four hours of notification of loss, typically less.

On arrival, our technician can conduct a brief but thorough visual inspection. One purpose of the visual inspection is to ascertain the source of water and make sure it is shut off. Another is to verify no evidence of electrical equipment that could prove hazardous during the service. In some cases, we may look to cordon off or establish clean rooms for contents cleaning.

The priority is removing excess water. We can do this by bringing in portable water extractors and use them in tandem with industrial-grade wet-dry vacuums. A technician may place rapid air-movers and dehumidifiers to thoroughly dry certain areas and lower the risk of secondary damages caused by mold growth. If you are aware of any pre-existing issues making us aware of them during service can result in a quicker, more efficient service.

SERVPRO does offer a pack-out service for contents in cases of extensive damage, but usually, we can work on-site using clean rooms. By applying a range of chemical wet and dry cleaning methods, it is possible to restore a large number of your contents including valuable items, upholstery, fabrics, and furniture.

One of the main issues homeowners experience after water damage is the unpleasant odors that can last long after the initial service has been completed. At SERVPRO we are committed to deodorizing your home before our task is complete. Using foggers with odor neutralizing chemicals can help to restore your home to a clean, livable condition, "Like it never even happened."

If you are experiencing property damage, contact SERVPRO of Hampshire County now at (413) 324-1300 for an assessment and remediation.

Local information about this town by clicking.

Tips For Safer Water Removal In Northampton

9/12/2018 (Permalink)

Using the right equipment for water removal in Northampton is an integral part of safety.

Tips For Safer Water Removal

You probably only think of the damages standing water can cause to the structure and contents of your Northampton property. However, the removal process poses some personal hazards too. You can slip, trip and fall when performing various actions as moving items within the area affected by the water. Accessing confined spaces also presents other hazards. Observing safety procedures is therefore essential when restoring your water-damaged property.

Using the right equipment for water removal in Northampton is an integral part of safety. For example, someone using a bucket would have to move up and down the property to remove water. Using a water extraction pump eliminates this unnecessary movement diminishing the additional hazards such as tripping. Our SERVPRO team is equipped with different types of pumps to match the requirements of each removal exercise. We have both portable extraction wands convenient for confined spaces and the truck-mounted extractors for fast removal.

You should consider electrical hazards during the restoration of a water-damaged property. When water pools and reaches electrical outlets, you should turn off the power immediately to prevent the dangers of electrocution. This also means shelving any plan to use electrical equipment to avoid destroying them. Our SERVPRO team is equipped with portable generators so we can still operate our electric equipment even after turning off the mains. With such fallback equipment, it is possible to carry out the removal process as planned.

Some steps in the restoration process can cause damages, which the process is supposed to prevent. For example, using the wrong tool such as the carpet wand instead of a squeegee wand on hard floors can cause problems. Floating the carpet is an essential step during drying. This step involves passing air beneath the carpet to quicken the drying process. However, if overdone it might result in the carpet delaminating.

You should call SERVPRO of Hampshire County at (413)324-1300. We are available 24/7 to offer you the assistance and advice necessary for a safer removal process.

Click here for more about Northampton.

Professional and Affordable Water Removal Services in Amherst

8/1/2018 (Permalink)

SERVPRO Techs Strive to Preserve and Restore Water Damaged Carpets in Amherst Homes

Amherst Property Owners Rely on SERVPRO to Mitigate Water Damage

During the winter months, temperatures in Amherst can drop as low as 17 degrees Fahrenheit or less. Water-pipes running through areas of the house without central heating like your garage or cellar are prone to freezing which causes these vital supply pipes to burst.

SERVPRO's water removal service in Amherst has the expertise and equipment to rescue your home. Using truck-mounted submersible pumps and industrial wet/ dry vacuums our 24-hour emergency service can restore your rooms to their former glory, under most circumstances.

Following an initial assessment, our team can use the latest technology, including infrared cameras, to remove the water you can see and the water you cannot see. Our primary concern is getting your home dry, but a thorough assessment is necessary to reduce secondary water damage from mold and mildew.

The priority is your valuables. Residual moisture, if left unchecked, is a hotbed for bacteria growth and mold. As part of our service, we can put your possessions in a safe and dry area. SERVPRO's pack out team can remove your furniture, valuables and, in some cases, carpets before work begins. Of course, this is in the case of extreme flooding from clean water.

We begin by removing water almost immediately using a two-step process. First, by truck-mounted submersible pumps which are capable of removing thousands of gallons of water in one go. Followed by industrial strength wet/ dry vacuums to remove residual water and moisture; preventing mold and mildew buildup.

Upon arrival, our estimator can inspect your floors to determine how deep the damage goes. In some cases, this can mean removing carpets to check for damage to the sub-floor. As part of our ongoing commitment to our customers, SERVPRO can carry out an in-depth inspection of your sub-floors. Leftover moisture inevitably leads to problems further down the line, so identifying wetness early is a high priority for preserving and protecting our customers' property.

SERVPRO of Hampshire County is the one to call for fast and efficient water removal. We're Faster To Any Size Disaster simply by calling (413) 324-1300.

More about this area by clicking here.

How Water Damage in Easthampton Homes Affects your Upholstery

6/20/2018 (Permalink)

Water Damage? Upholstery and Carpet Drying in Easthampton--Call SERVPRO

With Finesse, Training, and Equipment SERVPRO Technicians Clean Your Water Damaged Belongings

Water damage can lead to several effects on your property, and there is need to act quickly to prevent further damage and restore as many items as you can. For instance, when your upholstery comes into contact with the moisture, you should expect some swelling, water spotting, color bleeding as well as potential mold growth. Each problem requires a discrete solution, and since this is one of the most stressing moments, you need to work with a professional in the restoration industry. Here, we are going to cover some of the common moisture effects that take place after a water event in Easthampton.
 
When the upholstery in your Easthampton home becomes exposed to water for a long duration of time, the wood absorbs the water and swells. It can also crack if you fail to take quick preventive measures. As time goes by, the framing joints can also weaken, the glues break down, and water spots may appear on the fabrics. When attending to such situations, our SERVPRO technicians may decide to wet the entire furniture to prevent water lines and give uniformity.
 
Wetness can cause the dust covers to bleed and should they sag; then it means they might stain the floors or carpets. Rust may also appear on the metallic backing on upholstered buttons and zippers. There is also the possibility of the wooden furniture legs staining your carpets. If you fail to work with a service provider like SERVPRO before the items with such stains dry, then the chances of removing the stains are minimal. Never panic and start rubbing the upholstery fabric or carpet since that may lead to irreparable fiber distortion and staining.
 
When our SERVPRO IICRC certified technicians are restoring your property, we pretest our spot removing procedures within an inconspicuous area to be sure of their efficiency and safety. By performing a close inspection, we can identify possible fabrics appearance changes and dye transfer. We also know that water-based stains dissolve readily in water-based solutions and a solvent solution may be necessary when addressing oil-based spills. We have spray bottles filled with SERVPRO formulated agents, and we know how to use them.
 
When drying your upholstered furniture, we put in place dehumidifiers and air movers. These devices help in lessening the drying time. Since the presence of moisture creates favorable conditions for mold growth, we remove the water source to prevent such eventualities.
 
SERVPRO of Hampshire County is a trusted leader in water damage restoration and has highly trained technicians. Call us at (413) 324-1300 when you face any water, fire, mold, and storm damage, and we can restore your property to its earlier state, "Like it never even happened."

Facts and Data about Easthampton by clicking.

Water Removal Projects in Ware

4/7/2018 (Permalink)

If your home has two inches or more of water, SERVPRO uses submersible pumps to quickly and efficiently extract the water.

Rely on SERVPRO for Water Removal Services after Water Floods Your Home

Any time a pipe breaks, water possibly leaks into your Ware home. The presence of water can cause many things inside the house to get ruined. Unwanted moisture is also a way mold forms inside a building.

Any time water unexpectedly floods your home, extraction and drying within 48 hours becomes a necessity. SERVPRO's water removal technicians in Ware have all of the necessary extraction and drying equipment that helps prevent mold growth. After a water problem, if moisture levels do not get returned to preloss conditions within 48 hours mold likely develops.

The first step in mitigating any problem with moisture is to fix the issue at its source. If the initial problem was a pipe break, then water gets shut off so that it stops flowing into the structure. We then call in a plumber to fix the pipe break so that water does not leak once it gets turned back on.

After we keep water from flowing into your home where it is not wanted, we begin the extraction phase. During extraction, we attempt to pull out as much water out of your house as we possibly can. If there are more than two inches of standing water inside the building, then we use a submersible pump to suck up the water. To vacuum water out of upholstery and carpet, we use a heavy-duty extractor equipped with specialized tools made for getting the moisture out of fabrics.

Once the extraction process is complete, we begin the structural drying step. To dry the structure, our SERVPRO restoration team first uses monitoring equipment to test affected areas to determine how wet an area is. We always get readings of the area that was affected and areas of the home that were unaffected and compare the two numbers. The difference gives us an estimate of what equipment and how much time is needed to properly dry out the structure.

The dry-out process does not get completed until all moisture levels have returned to preloss conditions. Throughout the drying procedures, we use different types of moisture meters to test levels in various materials. To make sure your home gets dried out correctly after water issues call SERVPRO of Hampshire County at (413) 324-1300 for help 24/7.  

Click here for more on the town of Ware.

The Process of Water Removal in your Westhampton Home

1/15/2018 (Permalink)

Need Westhampton Water and Moisture Extraction? Just Call SERVPRO

Liquid and Vapor Can Both Damage Properties without Swift Extraction

Water removal is the first step towards water restoration. If you have suffered any harm in Westhampton, it is crucial that all the water is removed from your house. At times, you may even be forced to move out for a while if there is a need for extensive cleaning or restoration.

Regardless of the amount of water in your Westhampton home, the process of water removal should start immediately. It is essential in that it helps to reduce the amount of drying time and prevents secondary water damage and mold.
 
Hiring a dependable company like SERVPRO can ensure the job is done right the very first time. Our IICRC trained professionals conduct a thorough inspection to know what needs to be done to get rid of all the water. We use top-notch detection equipment to locate all the areas of the house that has been affected by water. It helps us note down the extent to which the structure and its contents have absorbed moisture.
 
We answer your call fast and use advanced restoration and cleaning equipment to produce excellent results. Our team understands how to dry personal property and structures efficiently. We may use powerful submersible pumps and industrial strength wet vacuums depending on the task at hand. We primarily use extractors to clean upholstery and carpets as well as remove water from floors. It is a proven technique for moisture removal.
 
Homeowners should note that water damages materials in two main ways. One is through absorption or wicking that happens through direct contact with water. The other is the absorption of moisture present in the air. The air’s moisture content must be measured as it is critical to the drying process. Heating or cooling the affected area to attain a workable RH, relative humidity, is crucial to successful water damage restoration. Our highly trained restoration technicians have a deep understanding of this.
 
We always establish a favorable drying environment by manipulating humidity and temperature levels to achieve optimum drying conditions. The process is vital because it stops secondary damages from happening via improper drying processes. The moisture detection devices such as moisture meters, thermal hygrometers, and infrared cameras that we use to verify your space have dried thoroughly helps with insurance claims. After completing the work, we take our clients on a final walk to make sure that we leave them highly satisfied.
 
Call (413) 324-1300 if you would like SERVPRO of Hampshire County to assist with efficient water removal services. We offer emergency services round the clock also serving Amherst, Easthampton, and other surrounding areas.

More regarding this beautiful MA town by clicking here.

Water Damage in Pittsfield Properties

12/8/2017 (Permalink)

Moisture Removal Mitigates Water Damage in Pittsfield

SERVPRO Explains Factors in Drying and Restoration Post Water-Loss

Every Pittsfield home is at risk for flood issues. The most residential flooding comes from failed plumbing such a split hose or a broken dishwasher. That means the water is usually clean and free of contaminants, but removal and remediation still takes time and can be costly. A failing dishwasher can flood an entire home in one afternoon.
 
Restoration of Pittsfield water damage involves drying the structure as carefully as possible while still performing each task as quickly as possible. SERVPRO carefully monitors four factors to ensure we return each home to its normal, dry state without causing any secondary damage.
 
Temperature – The best environment for every home is the 70 to 90-degree range. If we can use the home heating system, that is the best method since it spreads an even heat throughout. If this is not an option, we bring in space heaters for each affected room and hallway. To prevent secondary damage, we do not allow the temperature to go above 80 degrees.
 
Humidity – We test each room for air moisture content. If it is too high, the humidity level can warp furniture and prevent or slow drying actions. We lower the humidity by installing a dehumidifier in each affected room. Depending on the moisture content level, these devices can draw out over 20 gallons of water from the air each day. We can safely lower the humidity level by 20 percent each day.
 
Evaporation – Water converts to vapor, and this process increases significantly once standing water is brought down to less than inches in depth. The longer it stood, however, more was absorbed by carpets and floors. SERVPRO technicians determine which areas of the home were under water for the most prolonged period and set up dehumidifiers, air movers, and exhaust fans to concentrate on those first.
 
Air Movement – The fans and air movers we use to increase evaporation also force cooler air out of the home while forcing warm air across walls and floors, drying them. Restoration crews carefully monitor the warmth of the air flow to ensure the temperature does not rise too high, too quickly.
 
Eliminating the effects of water damage is a careful process that takes time. Homeowners may get frustrated, but SERVPRO of Hampshire County is here to explain each step and even help with insurance adjusters. If you need our services, call us at (413) 324-1300 today.

Welcome to this beautiful city with a click.

Water Removal from Carpeting After Bathroom Overflow in Your Ware Home

11/28/2017 (Permalink)

Don't let an overflowing toilet damage your home. Contact SERVPRO after an event to remediate the water damage quickly.

SERVPRO Technicians Arrive Quickly to Dry Out Your Property After Water Damage

A water disaster in your home, such as an overflowing toilet or bathtub, can cause damage to other parts of your home, especially if it happened in an upstairs bathroom. Your home in Ware is the most significant investment you have made, and you want to keep it looking great and in the best shape. When carpeting in your home becomes saturated from a leak or overflow, you have massive cleanup on your hands.
 
It is essential when you have wet carpeting in your Ware home that you seek the help of the professional staff at SERVPRO for water removal. Our certified restoration experts are trained to deal with these situations, and we waste no time in getting to your home to help you. There are also steps you can take to help lessen the damage from the water until we can get there to help.
 
If you can, stop the water at its source and turn off electricity to the area. Do not walk on the carpeting while it is wet, and take small furnishings from the area or place aluminum foil under furniture legs. If possible, you should hang up draperies and take skirts on furniture and pin them, so they do not touch the wet floors. Do not attempt to use a shop vacuum or home vacuum to remove the water and avoid the temptation to turn on heating or fans since they can spread contamination if the event is sewage-related.
 
When SERPVRO arrives, we assess the situation and the damage. We bring in extraction equipment to physically remove any freestanding water, such as truck-mounted pumps. Water is extracted from the carpeting padding, and any upholstery affected as well. If needed, the carpet and padding could be removed for proper drying.
 
We also use drying and dehumidifying equipment which is of professional grade to dry the area and get the humidity levels in your home back to normal. We utilize specialized instruments to help find hidden pockets of water. Our techniques for drying and the right extraction help to lower the chance of secondary damage, potential growth of mold, and lower costs.
 
After your carpeting and home are dry, we place everything back where it was. We even work directly with you and your insurance company if necessary, so your insurance claim is processed correctly.
 
SERVPRO of Hampshire County works quickly to dry your home out after a water emergency. Residents in the areas of Easthampton, Granby, or Amherst should call us right away at (413) 324-1300 when a problem arises.

For more information regarding Ware, click here

Ice Dam Water Damage Northampton, Amherst, Belchertown, Hampshire County

2/15/2017 (Permalink)

U of Minnesota image of the anatomy of an Ice Dam. Water damage structure must be dried to avoid deterioration and possible mold issues later.

We have reached the official “mid-point” of Winter and have finally been dealt our first real dose of snow in a couple of years.  We haven’t had to address ICE DAM WATER DAMAGE in Hampshire County and throughout the Pioneer Valley in a while. 


I found this to be a pretty decent article about Ice dams and the damage they cause to your home.  The article put out by www.weather.gov, shows how you can prevent or minimize the ice dam formations on your roof.  Happy reading!  We have had some nice warm weather up until now, and in Massachusetts, (really ALL of New England) we have some extra time to prepare for the upcoming winter weather.  An ounce of prevention, blah blah blah…….   


http://www.weather.gov/grr/roofIceDams


By installing extra insulation in your attic, adding roof cables to your soffits and gutters and making sure your gutters and down spouts are cleared you can help keep yourself and your home out of the path of water damaged ceilings, walls, floors or even flooded basements. In the meantime if you have had water penetration from Ice Dams and snow melt, like many in Northampton, Amherst and Belchertown this week, look to SERVPRO of Hampshire County to help assess, dry and repair the damage caused by the backed up water. 


I know we are all very busy these weeks, so do what you can, take advantage of the weather now so you are not working in worse conditions later this winter.  Until the next blog, from SERVPRO of Hampshire County, plan and get on top of these things, and stay alert!

Western Massachusetts Water Damage From Frozen Pipes

12/23/2016 (Permalink)

Just a few frozen pipe preventive measures

The recent and early cold snap to hit Western Massachusetts and the Northeast, we have seen an influx of early season water damages due to frozen pipe breaks.  

Obviously, it is important to keep an eye on the weather and take action to prevent exposure to the elements with regard to suspect plumbing in areas that may be prone to trapping extreme cold temperatures.   

 

The coldest temperatures are expected in New England in the next few weeks. With the mercury dipping well below freezing, residents should take note of the increased risk for frozen pipes.

While there are long term measures you can take to prevent frozen pipes in your home, like having proper insulation and sealing any cracks or gaps in your siding or foundation, there are a few small, but helpful, things you should do during extreme cold spells.

In preparation for extreme freeze, these are a couple small measures you can take:

•  Keep your thermostat set to a warmer temperature than usual

•  Consider opening kitchen and bathroom cabinet doors to let warm air circulate

 

If you suspect a frozen pipe in your home, shut off the main water supply and call a licensed plumber right away. We recommend you avoid thawing a frozen pipe yourself - improper technique could cause the pipe to burst, leading to costly water damage and fire damage to your home.

SERVPRO of Hampshire County has served businesses and homeowners in the Northampton and the Pioneer Valley of Western Massachusetts for over 20 years when they have been stricken with water damage from frozen pipes or any other source whether appliances or ground water and anything in between.  

Here's to not needing our water damage or fire damage cleanup services, but in the event that you find yourself in the unfortunate situation of a major or mini disaster,  give us a call at 413-589-8975.

 

 

Are YOU Ready Hampshire County? Water Damage / Fire Damage Cleanup

11/4/2016 (Permalink)

A recent garage fire that we were called to. What can you identify in the rubble?

As Disaster Preparedness Month and Fire Prevention Month come to an end, along with Daylight Savings Time (insert sad emoticon here), it’s time to re-focus our mindset on “being ready” for anything that may interrupt our normal course of life.  Whether it’s business or personal, a “disaster” can rock your world off of its axis at any time.  How will you react?  The longer it takes to rebound from a disaster and to get lined up to recover, the less apt that you are to FULLY recover and recoup ALL of your losses. 

Imagine for a moment, all of your possessions burnt to a crisp melted to a heap.  We have recently dealt with two separate garage fires and an office fire in which there was very little left that could be sifted through to decipher what was in that affected area.  I have attached a couple of pictures, true to life pictures, of what a burnt garage looks like.  See how many items you can pick out in them. 

As we turn the clocks BACK this weekend –

  • change the batteries in and test your smoke and CO detectors.
  • walk through your house or business, take pictures of each room noting items and valuables in each room/area or walk through video recording your property. Ensure that the video is on the cloud or not stored on the premises.  In the event of a fire or water damage, you will have what you need to file a claim QUICKLY, ACCURATELY AND COMPLETELY. 
  • Take a moment to download the SERVPRO READY APP from your APP STORE and simply follow the instructions to note things about your property to again, get it all back together as quickly and painlessly as possible.

With the heating and holiday seasons approaching, there is an increased level of danger in the home from mechanical or human failure. BE READY, if you don’t ever need to use what you have prepared!

Taking these few steps, and/or by calling SERVPRO of Hampshire County for assistance, whether with a Disaster Readiness Plan or with a Fire Damage or Water Damage Cleanup, you can more quickly make it “Like it never even happened”. 

From the Berkshires through the Pioneer Valley and throughout Western Massachusetts, SERVPRO of Hampshire County has helped thousands with their disaster cleanup for over 20 years.  No matter the size of your Water Damage or Fire Damage, we are ready to help you get back on your feet as quickly as possible.

Winter Weather Advisory - Water Intrusion Style

2/8/2016 (Permalink)

photo courtesy wwlp.com

Well, well, well……what have we here???

As I was driving through Northampton last Thursday I was chuckling at the number of people walking the streets in SHORTS and T-Shirts!  I was thinking “it’s February 4th right???”  It’s just too funny to see and we have all seemed to grow used to this “El Nino Winter”. 

Along comes Friday the 5th and BAM! What is this white stuff that falls from the sky?  Our first “real snow” of the year hit the Pioneer Valley and points into Central and Eastern Massachusetts got nearly a foot of fresh snowpack.  It’s fun to watch how our world reacts with the threat of snow.  But now, with snowpack, we see temperatures at night routinely falling into the low teens, roughly 10 degrees colder than it has been at night.  It’s interesting how that works, like adding ice to a cooler.  My Dad lives in upstate NY, it was 23 degrees there on Saturday morning with no snow on the ground, we were at 13 degrees to start the day. 

Here is this blog’s walk away point.  We have been lulled to sleep with the lovely warm temperatures and lack of snow.  As we begin to see temps go a bit lower and the snow pack on the roof and ground get deeper in Hampshire County, Western Massachusetts and points east, let’s not forget where we ended up last year.  Water from melting roof snow will freeze on the soffits causing ice dams (see my blog LOOOONNNG ago regarding ice dams).  Roof rake the soffits about 3 – 4 feet up the roof and save yourself a headache from water intrusion due to water back up on the roof.

Keep an eye on your plumbing as well.  The cold temps coming will potentially cause some pipes to freeze up and split.  Again, water intrusion opportunity, flooded basement and living space possibility.  Keep an eye on suspect plumbing, leave faucets lazily dripping to move water in pipes or cabinets open to allow warm air to keep them from freezing up. 

Should you find yourself in the unpleasant scenario of water intrusion from ice dams or frozen pipes (or ANY other source of course), remember that SERVPRO of Hampshire County can respond quickly, dry out your structure and make minor repairs as needed while working with you and your insurance carrier to help make your life a bit easier during a trying time. 

Bundle up this week kids.  It’s going to be winter for a few days!

Storm and Weather Related Basement and Building Flooding

2/3/2016 (Permalink)

Photo courtesy bobvilla.com

What an interesting Winter we are having.  Rain on semi-frozen ground is not the best scenario for any of us as absorption into the ground will be minimized.  This leaves our buildings, whether commercial or residential, potentially in harm’s way and you may not know it until it is too late.  Pooled water at the foundation will penetrate the basement or ground floor if not careful or dealt with in the proper way, you may end up with more problems than just “wet stuff”. SERVPRO of Hampshire County is here to help Western Massachusetts Home and Business Owners when water intrusion occurs.  We can extract floors, carpet and pad and effectively dry building materials without totally tearing everything apart.   It’s not inexpensive or convenient to do this, but it’s less costly, quicker and more convenient than replacing that “mancave” or losing all or your valuables altogether.  What takes only a few minutes to occur takes a few days to dry versus weeks to replace/repair.  SERVPRO’s of Hampshire County’s trained technicians know what it takes to get you back to normal quickly and efficiently. 

Steps to proper drying of a flooded basement or water intrusion include:

·        Pumping – if necessary – over 6 inches - it’s recommended

·        Extraction – once 2-4 inches left this is the best method of water removal using either a truck mount or portable unit.

·        Ventilation of structure

·        Introduction of air movers and dehumidifiers – must have’s for water and moisture collection/removal

·        Antimicrobial application to prohibit growth of mold/mildew

The drying process will take up to a week depending on what materials are affected.  It’s important to know that, as many folks hope and/or expect this to happen as fast as something got wet. 

Bottom line - water intrusion, whether basement flooding, leaking roof or mechanical failure, can jeopardize your health, safety and sanity.  It is worth making the call to a professional restoration company with trained, certified, employees.  We have earned the trust of thousands of homeowners, business owners and property professionals (Realtors, Insurance Agents, Property Managers) in Hampshire County and surrounding areas for over 20 years.  Licensed, insured, all employees background checked and uniformed; when hiring a contractor, make sure these items are checked.

On this rainy day, it’s worth reminding you that SERVPRO of Hampshire County can be there for you when the water intrusion and basement flooding occurs.   

Ice Dams and Water Damage

12/11/2015 (Permalink)

From WWW.WEATHER.GOV

Good Day Everyone!

I found this to be a pretty decent article about Ice dams and the damage they cause to your home.  The article put out by www.weather.gov, shows how you can prevent or minimize the ice dam formations on your roof.  Happy reading!  We have had some nice warm weather up until now, and in Massachusetts, (really ALL of New England) we have some extra time to prepare for the upcoming winter weather.  An ounce of prevention, blah blah blah…….   

http://www.weather.gov/grr/roofIceDams

By installing extra insulation in your attic, adding roof cables to your soffits and gutters and making sure your gutters and down spouts are cleared you can help keep yourself and your home out of the path of water damaged ceilings, walls, floors or even flooded basements.  I know we are all very busy these weeks, so do what you can, take advantage of the weather now so you are not working in worse conditions later this winter.  Until the next blog, from SERVPRO of Hampshire County, plan and get on top of these things, and stay alert!

What's in YOUR Gutter?

11/13/2015 (Permalink)

What’s in your gutters?  Hopefully water.....FLOWING water.

Happy Friday the 13th everyone!  With this week’s rainy days and the final dropping of the fall foliage, how many of you may have experienced some water seepage and possible basement flooding?  SERVPRO of Hampshire County is quick on the scene after your call for emergency service to provide water extraction and dehumidification, preserving your valuables and keeping you and your family from the effects of mold and mildew growth.  SERVPRO of Hampshire County specializes in the mitigation of water damage as well as mold remediation.  From Northampton to Ware and surrounding towns, we are here to assist. 

My personal and professional words of advice to you right now are to take a few minutes this weekend, service those gutters and downspouts and master the flow of water away from your house or business.  This will help keep you out of path of the inconvenience and expense of water penetration into the spaces of your life that you value most. 

Have a GREAT weekend.  Stay safe, stay dry.