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Restorative Cleaning Can Save Northampton Homes from Fire Damage

5/18/2022 (Permalink)

SERVPRO van in front of a tan home Don't despair after fire damage in Northampton. Call SERVPRO for cleanup, "Like it never even happened."

How Do SERVPRO Technicians Clean and Restore Fire Damage in Northampton Homes?   

After fire damage to your Northampton home, professional cleaning and restoration is a much cheaper option than replacing or resurfacing the lost property. Services like SERVPRO, with a team of trained professionals, the right equipment, and experience, can help you get your home restored “Like it never even happened.”  

However, restoring fire damage to your Northampton home is complex, and technicians use a multi-faceted approach to get the job done. The first and most crucial step is to get rid of the smoke and soot residue from various surfaces. Different types of fires can generate other residues, and there is no one method to clean them all. SERVPRO uses multiple techniques and tools depending on the residue and surface involved. The process involves dislodging the soot particles and suspending them in a solution to remove them.  

Applying Cleaning Products 

Most cleaning products that technicians use in your fire damaged Northampton home are water or solvent-based. These products either dissolve, emulsify or suspend the smoke particles. However, these cleaning products can cause damage to the surfaces if the restorers are not careful while applying them. 

SERVPRO technicians use different techniques to control the amount of product applied to limit their effect on the surfaces. The methods can fall into the following three categories:

  • Surface techniques: These techniques prevent the surface of the material from being saturated with the cleaning product, avoid over-wetting and allow the surface to dry quickly. Spray and wipe and foam cleaning are two examples of surface techniques. 
  • Saturation techniques: The surface is saturated with the cleaning agent, which allows for more dissolving action and better extraction of residues and odors. Our restorers use saturation to clean residues from surfaces that can withstand being saturated with products. 
  • Immersion techniques: allow for the greatest application of cleaning products since the material being cleaned is immersed into the cleaning solution. SERVPRO restorers control the temperature, quantity of the agent, and dwell time to get the best results. Ultrasonic cleaners that use sound waves to form and instantaneously implode millions of tiny vapor bubbles are an excellent example of immersion cleaning. 

Removing Water and Rust Stains

Water stains on fabrics or carpets can be a problem during restorative cleaning of fire damage. Our technicians use a special peroxide stain remover to remove the ‘browning’ caused by over-wetting or slow drying. The agent slowly decomposes when mixed with a detergent solution to liberate hydrogen peroxide, which oxidizes the residue removing the stain. 

SERVPRO technicians use an oxalic-phosphorus acid solution to remove rust stains. This strong acidic solution can dissolve rust stains on cotton, silk, synthetic fibers, and carpeting. 

Whatever cleaning technique technicians use, they always ensure the following:

  • The product is safe to use on the material
  • The product is used according to the label instructions
  • Proper safety precautions are followed during the application of the product
  • The product is approved by the EPA and other regulatory agencies

Successful fire damage restoration requires the restorers to thoroughly understand the scientific principles of restorative cleaning. SERVPRO’s trained and experienced professionals understand this and are equipped to handle fire incidents of any size. 

For further assistance, call SERVPRO of Hampshire County at (413) 324-1300; We’re Faster To Any Size Disaster.

Northampton Homes Need Professionals for Water Damage Remediation

5/18/2022 (Permalink)

Water removal equipment with white tubes going into a building SERVPRO technicians strive to preserve and restore water damaged homes and buildings in Northampton.

What Makes SERVPRO so Efficient at Water Damage Restoration in Northampton Homes?   

Apart from harming the property, water damage in your Northampton home can severely disrupt your everyday lifestyle and create stress and uncertainty. Professional restoration experts like SERVPRO can help you get your home to the preloss condition quickly. 

Restoration of water damage to your Northampton home is a multi-step process that requires SERVPRO technicians to use several state-of-the-art pieces of equipment. From inspection devices and extraction pumps to dehumidifiers, we use some of the most advanced equipment in the business. However, we believe that simply having access to the right equipment is not enough to execute an effective restoration. Hence, SERVPRO spends a lot of time and resources training the technicians to use the equipment to get the desired results in the least possible time. We work hard to restore your home “Like it never even happened.”

The Role of Inspection Devices 

One of the most critical steps in water damage restoration of your Northampton home is locating the extent and severity of the damage. The last thing you want is an undiagnosed water issue that continues to damage your property. SERVPRO technicians use various devices to track moisture within the structure before devising an action plan. Some of the devices that we use include: 

  • Moisture sensors
  • Thermal imaging cameras
  • Moisture meters
  • Thermo-hygrometers

While all these pieces of equipment work on different scientific principles, they reveal similar information. The utility of specific equipment depends on several factors, from the type of moisture to the kind of surface involved. 

Thermal imaging cameras, for instance, can quickly reveal the amount of moisture in building materials. SERVPRO technicians use these cameras to promptly estimate the extent of moisture in places that can be difficult to explore using any other equipment. These cameras also provide an easy way to monitor the progress during the restoration process. 

These cameras don't detect the moisture but the temperature differences on the surfaces of the materials. As evaporation causes a cooling effect, the wet areas are usually at a lower temperature than the drier areas. The thermal camera detects this difference and displays it as a picture on the screen.  

Handling Contamination 

When water is present in an environment due to a water damage incident, microbes are bound to grow given enough time and proper conditions. Even if the water is sanitary, to begin with, microbes start amplifying within two to three days. Due to flooding and damaged plumbing issues, water incidents almost always lead to contamination. 

SERVPRO technicians apply a three-step process recommended by the Institute of Inspection Cleaning and Restoration Certification (IICRC) in the S500 standard:

  • Technicians remove the moisture from the structure by drying the environment and reducing the humidity levels.
  • If any material is contaminated, the restorers remove and dispose of it safely according to the regulations.
  • Apply biocides to help slow down or control the growth of microbes

SERVPRO only uses EPA-registered broad-spectrum disinfectants if contamination is suspected. We ensure that the technicians use the products according to the label instructions. 

Microbes are present everywhere; therefore, any amount of restorative cleaning won't make an environment sterile. SERVPRO technicians aim to get the microbial load down to the pre-incident levels during the restorative cleaning. 

If you need assistance with water restoration in your residential or commercial property, call SERVPRO of Hampshire County at (413) 324-1300. Remember, We’re Faster To Any Size Disaster. 

Mold Damage in Northampton Homes Needs Expert Management

5/18/2022 (Permalink)

Mold damage on a wall with the caption Suspect mold in your home. Mold damage in your Northampton home can be overwhelming. Contact SERVPRO at first sight of mold for an investigation and remediation efforts.

How SERVPRO Technicians Prevent Mold Damage from Spreading in Your Northampton Home

One of the most significant objectives of professional restorers during the restoration of mold damage in your Northampton home is to prevent it from spreading throughout the building. The mold spores can easily aerosolize during the cleaning process, spread to unaffected areas, and can cause health effects.

SERVPRO technicians take steps to prevent this while mitigating the mold damage to your Northampton home. The biggest tool to avoid this cross-contamination is establishing a containment zone containing air-borne spores from migrating from the affected areas. However, containment is only a part of the solution. SERVPRO technicians use various engineering controls in combination with containment to increase the efficiency of the remediation process. 

The Role of Engineering Controls

The goal of these establishing controls is to locate the contamination and take steps to prevent the spores, fragments, and dust from leaving the area. The engineering controls may include-

  • Source control systems like vacuums to remove visible mold
  • Building containment systems and decontamination chambers
  • Monitoring the humidity throughout the process 
  • Controlling air movement within the structure
  • Bagging contaminated material in thick heavy-gauge poly 

If required to address a mold situation, controlled demolition risks spreading the contamination. Hence, SERVPRO technicians take additional steps to prevent it from happening. We use various tools like sanders or saws attached to HEPA vacuum systems. Technicians also ensure that the contaminated building materials are removed carefully.  

SERVPRO technicians also construct a decontamination chamber to provide a transition space between the containment and surrounding clean areas. These chambers enter or exit the contaminated regions and prevent cross-contamination. 

SERVPRO technicians usually construct decontamination chambers using PVC pipes or wood studs covered with one or two layers of 6-mil polyethylene sheeting. "Z" or "T" Plastic flaps are installed on the entry and exit sides. 

Depending on the extent, degree, and type of mold damage, the decontamination chambers can be single, double, or three-staged. 

Airflow and Exchange Rates

SERVPRO technicians use pressure differentials to manage the airflow in your mold damaged Northampton home. While, in theory, both positive and negative air pressure can be used to control airflow, employing negative air pressure is more prevalent in the industry. 

Once the contaminated areas are isolated by erecting polyethylene barriers, they are negatively pressurized relative to the unaffected areas. SERVPRO technicians use an air filtration device (AFDs) equipped with HEPA filters to create negative pressure areas. Once a pressure differential is completed, digital manometers monitor the pressure. 

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends the following regarding negative pressure areas-

  • A pressure differential of ≥5 Pascals should be maintained to prevent dust and asbestos from leaving the contaminated area. 
  • It is essential to have air exchanges between the areas at regular intervals. 
  • Air exchanges from clean to contaminated areas dilute the mold concentrations and help to reduce worker exposure and facilitate the cleanup process. 
  • The IICRC guidelines recommend four air changes per hour for proper containment, ventilation, and dilution. 

Successful mold remediation requires a lot of experience and proper tools. The IICRC certified SERVPRO technicians are always there to help and guide you. Just give us a call; We’re Faster To Any Size Disaster. 

You can reach SERVPRO of Hampshire County at (413) 324-1300. 

Call Professional Restorers in the Event of Storm Flood Damage in Northampton

5/17/2022 (Permalink)

Water Partially Flooding Carpet If you find yourself in need of assistance with Storm damage remediation, call SERVPRO at (413) 324-1300

SERVPRO Performs Storm Flood Damage Repair in Northampton

Natural disasters like storms wreak havoc on communities yearly, leaving many people without homes. Taking too long to respond to the aftermath of a storm might cause the porous materials in your home to disintegrate or your house to experience rapid mold colonization.

You should call a reliable restoration service provider such as SERVPRO when there is storm flood damage on your Northampton property. Our team can help you with water damage repair. We can repair, rebuild, and recover your residence to get it back to its state before the loss. Storms can leave a trail of damage behind, including:

  • Flood damage
  • Wind damage
  • Hail damage 
  • Ice and snow damage

Our SERVPRO response team can handle the damage and follow the proper restoration process to completion. We are a leader in the restoration industry, and we have garnered enough trust from our customers. Our restoration process can involve these steps:

  • Debris removal
  • Emergency repairs
  • Water damage repair 
  • Drying and dehumidification
  • Cleaning and disinfecting

You can place your absolute trust in SERVPRO restorers to handle storm damage of any size in the shortest time possible. We have cutting-edge technology that can exceed our customers’ expectations. We can use self-priming trash pumps to extract the floodwater. These pumps use force to generate a pumping action by using the pressure differential in a liquid. 

Our SERVPRO technicians can also use our heavy-duty venting fans and dehumidifiers to dry your house. The equipment lets us dry buildings more rapidly by moving vast amounts of dry air into them. We have different air movers that generate an airflow of incredible velocity from 1,000 to 3,000 cubic feet of air per minute. This air movement is helpful for general ventilation. It can remove vapors, unpleasant smells, and fumes from a house. 

You do not have to worry even when your house has sustained damage. Contact SERVPRO of Hampshire County at (413) 324-1300 for efficient and professional restoration. We’re Faster To Any Size Disaster.

Why Calling SERVPRO Should be a Priority After a Flood in Westhampton

5/17/2022 (Permalink)

Flooded Neighborhood Street Flooding from storms can happen at any time. Call SERVPRO so that your home can be restored as quickly and cost-effectively as possible.

Who to Call After Flood Damage in Westhampton

Did you know that the thought of losing your home or possessions to flooding is a common fear among homeowners? These forces of nature are often unexpected and can be caused by just about anything. Heavy rainfall, backed-up drains, storms, or natural disasters can all be a trigger for excess water entering the home and causing harm. We offer a single solution that can be sought anytime via our 24-hour emergency call line.

The first thing homeowners can do when calling us about flood damage in Westhampton properties is to give us the information you have available. Providing us with all the facts can help us to ascertain what type of equipment we need and which technicians to send. At SERVPRO, we are well aware of the stress that flooding can cause to our community and promise to deliver a focused customer approach in any work we do.

It is important not to panic but at the same time to act quickly. Standing water can cause permanent damage if left too long. However, never put your safety in jeopardy in an attempt to save possessions. SERVPRO technicians can remove furniture and other items to a clean location either on-site or in a local facility. We are also trained to spot potential hazards like electrical wires or structural damage and deal with them safely.

Your SERVPRO technician can carry out an initial visual inspection to decide the type of equipment that is most effective for your needs. Generally, we remove standing water below two inches with powerful heated extractors. Water levels above 2 inches may require submersible gas pumps to be brought in to drain the affected area quickly.

It is only natural to assume the worse in an emergency. However, we work toward a restore-over-replace mentality. That means doing our utmost to save your possessions. In some cases, we may perform a pack-out service which involves labeling all goods and sending them to a specialized facility where they can be deep cleaned, dried, and restored.

We have extensive experience in dealing with situations just like yours. SERVPRO of Hampshire County is ready to receive your call at (413) 324-1300 anytime, day or night.

How Our Technology Can Restore Your Amherst Home After A Mold Infestation Takes Over

5/17/2022 (Permalink)

Illustration Of  Service Help Sign Call us for help!

SERVPRO's Technology Eliminates Mold Damage With Ease In Amherst

Eliminating mold damage from your Amherst home requires speed, thoroughness, and flawless sanitization to get it done optimally. Without the right equipment for the job, the fungus can keep coming back, possibly stronger and more resistant to treatment than before. SERVPRO carries an advanced array of mold-fighting tools and technology that allows us to take care of infestations faster and more reliably. By using these technologies and more, we can bring you one of the best mold remediation services in the country.

Moisture Detection Tools

One of the important ways we are helped by the latest and greatest technology when fighting mold damage in Amherst is with our moisture detection tools. Our handheld thermal hygrometers and infrared imaging devices allow us to see through walls and floors to find moisture pockets harboring live mold growth. Without water, mold cannot grow (although dry areas could still house dead colonies). So these tools allow us to find and destroy any remaining patches of growth in the home.

Sanitization Technology

Simple sanitizing sprays, wipes, and solutions are often not enough to kill mold and other fungi. Because spores have a tough outer layer insulating them from many common chemicals, these products prove ineffective in the long term. Instead, we turn to machines that project powerful ultraviolet light onto an area, frying the spores and ensuring that anything in the vicinity stays dead.

Thorough Odor Removal

Conventional odor removing techniques involve masking odors or, in some cases, neutralizing common chemicals via common cleaning agents. However, mold colonies emit odors that cannot easily be masked or neutralized by the usual methods and solutions. Their odorous particles tend to spread widely throughout the home. To take on these problems, we employ custom-made chemical and thermal foggers that can find and eliminate the smell of mold in every corner of your home.

SERVPRO of Hampshire County provides expert mold damage remediation and restoration services at affordable rates and fast speeds. Call us for help at (413) 324-1300.

Flood Damage Estimates and Insurance Work for Northampton Offices

4/20/2022 (Permalink)

A Storm with Clouds and lightning Storm damage? SERVPRO is prepared with restoration equipment and experienced technicians.

Acquiring Claim Approval for Flood Damage in Northampton Offices 

Working with insurance companies is a way to help commercial customers during a challenging and traumatic time of a building’s life. Post-flood recovery is often handled through directly interfacing with insurance adjusters to get the green light to start mitigation and restoration.

Detailed Damage Documentation

Provide the needed information to get a claim approved for flood damage in Northampton offices after natural disasters; careful inspections and documentation are required. This begins with cataloging where floodwater is in the building, what materials have already been destroyed, and what mitigative actions are needed to help.

Loss Reporting

Losses are a large contributing factor to the documentation our SERVPRO team is asked to provide insurance companies after a flood incident. Several areas of your office building can be destroyed by migrating floodwater, including:

  • Contents
  • Furniture
  • Wares
  • Documents
  • Electronics

Determining Needed Restoration

Part of working to meet the expectations and demands of an insurance provider is being detailed about the work to be done in the structure. Companies want to know what our restoration crew intends to do with the damage assessment we conducted and the necessary actions to restore the property and its contents after these emergencies.

Creating the Estimate

While ultimately, you are most concerned with the timeline to get your doors back open and resume serving customers, it is important to learn about the anticipated costs of restoration as well. Whether you have the appropriate coverages to manage these scenarios without out-of-pocket expenses or not, SERVPRO works fast to provide a detailed and accurate estimate to get the information to the necessary party as soon as possible.

There are dozens of direct challenges for meeting the needs of insurance providers to get claim work started after flooding in your office. Our SERVPRO of Hampshire County team works directly with area providers to be a preferred vendor for flood restoration, storm relief, and cleanup after loss events. Call today at (413) 324-1300.

Why Speed Matters After Water Damage To An Amherst Hotel

4/20/2022 (Permalink)

SERVPRO Tech with cleaning materials Keep the Water Out of Your Hotel in Amherst

Swift Water Removal and Drying Mitigates Problems for Commercial Buildings

Hoteliers everywhere know that water damage is a genuine risk for their business. Harm can happen in the blink of an eye. Sometimes water enters due to extreme weather or a flood. Still, other times it is due to a leak, a broken pipe, or even a careless guest who left the faucet on or the bath running.

The most important thing in dealing with water damage to an Amherst hotel is speed. It would be best if you acted quickly to reduce the risk of damage spreading further and causing more harm to the building. Swift action often means the damage can be contained in a small area and dealt with there, which lessens the disruption of most of the guests.

The consequences of water damage to a hotel can be severe, especially if the problem is left unchecked. The obvious problem, of course, is damage to floors, rendering corridors unpassable. Moisture damages all kinds of floors, including carpet, wood, vinyl, and the wooden subfloor in the case of carpeted areas.

However, the problem does not end with damage to flooring. If the problem is severe enough, the ceiling of the area below might be damaged. Water also wicks into walls and is soaked by drywall and sometimes insulation. There is also a real risk of harm to hotel items such as chairs, beds, towels, and bedding. Depending on your insurance policy, you could find yourself liable for damage to guests’ belongings.

As well as widespread damage, if left unchecked, a water problem could result in mold, which no hotel owner wants. It is evident that time is of the essence when dealing with water damage to a hotel: The consequences of leaving it are quite dire.

SERVPRO is quick to respond to any call for help. Our IICRC-certified teams are trained to assess, extract water, and dry every affected area quickly. Our technicians have a range of moisture meters and probes at our disposal for a thorough assessment of the situation.

Carpets, furniture, and soft furnishings are of particular concern to hotel owners. SERVPRO experts are trained in a range of water extraction and drying techniques that are suitable for even expensive carpets and fine soft furnishings. Our SERVPRO IICRC industry-certified technicians have a range of specialty upholstery drying techniques at hand to rescue water-logged chairs, sofas, and beds.

If necessary, we can also remove baseboards and cabinets to dry inside walls and behind carpentry. Our drying goal is to restore your hotel “Like it never even happened.”

Do not let water ruin your hotel or your business. Call SERVPRO of Hampshire County at (413) 324-1300 for help.

When Puffback Leaves Fire Damaging Soot in Your Grandy Home

4/20/2022 (Permalink)

Soot from Puffback If Puffback Strikes Your Pittsfield Home, Call SERVPRO for Cleanup

SERVPRO Offers Information, Advice, and Service Regarding Puffback and then Clean Up to Your Home

For homeowners who run oil-based boilers or furnaces in their Grandy home for heating, they should be well aware of the need for inspection and service on an annual basis. Your ability to listen for troubling noises that the unit is making or abnormal behaviors of firing and then get help can keep you from a severe mess to clean up in the future. In a phenomenon known as puffback, oil-burners are ignited and immediately burn off pooled oil in the combustion chamber, which can send a palpable wave of soot through the ductwork and vents of your home.

The lengths to which this fire damage can affect your Grandy home are directly correlated with the force of the blast. While, in some cases, this puffback could also cause damage to your heating unit altogether, you are almost always left with thick soot to clean up somewhere in your house. When the heated soot contacts cold corners of a structure, "soot tags," often mistaken for cobwebs, form. While this residue can be overwhelming to see at first, it is something that should be handled quickly. Lingering soot in areas of your home is not beneficial for your family to be around, and it is highly advisable to trust certified professionals to restore the damages created quickly.

Our SERVPRO technicians are well equipped to deal with fire damage restoration efforts, including the expertise necessary to successfully and completely clear up any presence of soot throughout your home and your ductwork. Our trained technicians deploy state-of-the-art equipment and cleaning products to ensure a clean-looking and smelling home upon completion of our service. The cleaning of ducts is a step that many homeowners rarely even consider. They can see a minimal way into the ductwork moving throughout their home. Yet, with any puffback scenario, this network going throughout your home will be hit the hardest by the soot damage.

While our SERVPRO professionals are well versed in ensuring that the full scope of the damage has been corrected, personal cleanup efforts might leave you overlooking this critical step. This can eventually send more soot through the system when the heating pump kicks back on again. To prevent an endless cycle of recleaning the same areas, consult with the appropriate repairmen to look into your oil-based furnace to ensure that it does not need servicing. Then, contact our team to thoroughly clean the soot from your walls, floors, ducts, and ceilings. You will feel "Like it never even happened."

While puffback can be an ongoing problem to underserviced heating units, it does not make the damage that occurs any less challenging to battle. Do not hesitate to give our experienced team at SERVPRO of Hampshire County a call. You can reach us anytime at (413) 324-1300.

Fire Damage from Your Clothes Dryer Can Affect Your Entire Amherst Residence

3/17/2022 (Permalink)

Full Dryer Lint Trap It is important to remove lint from the dryer vent after each use to prevent a fire from starting.

Rely on SERVPRO to Restore Your Home after Fire Damage

Pulling fresh, just-dried towels out of the dryer can fill the area with a fresh, pleasant scent. During the winter in Amherst, this chore can become one of the nicer ones just because of the warmth felt. However, just like the aroma can spread, lint from damp towels can accumulate and cause heat to build up to dangerous levels inside your ducts.

After pulling each load from your dryer you can prevent fire damage in Amherst, with the mundane task of removing the lint in the trap. When homeowners neglect this task, lint can eventually pass through and into the duct. Still damp, it often sticks to the interior of the duct, slowly building up. Continued use of your dryer and sporadic removal of lint from the trap can lead to a fire starting inside your ductwork.

Dryer fires can also affect the clothing inside the dryer in cases where heat cannot escape into the duct and out the exterior vent. Synthetic fibers produce toxic gases when they combust. When the basement holds the washer and dryer, fire can affect the floor of the ground-level story in your home. Finished basements, of course, sustain a great deal more property damage than unfinished basements might experience. The materials used to complete a basement often help spread the fire, which can weaken even more considerable areas of the ceiling above, and thus, the flooring above.

Because many homes do not contain functioning smoke detectors in the basement, or if they do, testing does not happen on a monthly schedule, a fire in this location can become quite large, even with the occupants at home. Just as home maintenance that takes place on a regular schedule helps prevent a lot of damages caused by a multitude of disasters, acting soon can help keep existing fire damage from worsening.

SERVPRO technicians hold IICRC certificates, including Fire and Smoke Restoration (FSRT). We continually maintain and check our tools and equipment to ensure they remain in working order. When a fire takes out your home's electric supply or only causes damage to the area we need to work in, we can supply our own to power our equipment.

After removing all charred and burned items from your basement, smoke odors can still permeate your entire home. This is because soot particles, as they disintegrate, become airborne and can enter your heating and cooling system and then spread throughout your home. Our Odor Control Technician (OCT) can help you address this predicament and make your home smell normal again.

SERVPRO of Hampshire County wants to help homeowners in our area, from Northampton to Ware, recover from fire damage. Ensuring your family lives in a safe home, free of the carcinogenic properties inherent in soot particles, is very important to us. Call us 24/7, 365 days a year, at (413) 324-1300, so we can help make your home "Like it never even happened." again.