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We Manage Renovations After A Flood in Your Amherst Home

11/8/2019 (Permalink)

Living room with red couch floating in a shallow pool of water After a flood call our experts for help!

Why SERVPRO Manages Renovation Better After Flood Damage Incidents in Amherst

A flooding incident in Amherst can leave widespread damages in your property, necessitating renovation. Following correct approaches, when carrying out such an exercise, helps ensure the right outcome. You can involve a professional like SERVPRO because we have extensive experience rebuilding flood damage loss sites.

Cleaning the Property Thoroughly

One outcome of flood damage incidents in Amherst is the soiling of surfaces and materials. The renovation process undertaken must, therefore, leave your home cleaned to sanitary levels. Our SERVPRO technicians take different steps, including using detergents, disinfectants, and antimicrobial agents, to remove contaminants. We even have specially formulated cleaning solutions, which are readily biodegradable, and leave minimal scent helping deal with both soiling and contaminants. We use different approaches to remove stains, including using oxidizing or reducing bleaches. We also start stain removal before the affected fabrics dry to prevent the setting of stains, which would complicate the process.

Dealing with Deteriorated Materials

Deterioration of materials due to water intrusion is another common problem that necessitates the renovation of the affected property. The level of deterioration depends on the types of materials in the affected areas, and the period water sits in the structure. Water damage becomes worse; the longer water sits in a property. Our SERVPRO technicians evaluate and remove unsalvageable materials such as carpets, drywall, and insulation. Carpets delaminate or absorb high amounts of contaminants, while drywall becomes soggy and loses structural integrity necessitating such replacement.

Managing Smells

A flood-damaged home can have unpleasant smells from wastes or deteriorating materials. A complete renovation should leave the place smelling and looking clean. Our SERVPRO technicians perform elaborate deodorization processes depending on the types of sources of smells established. Spraying deodorizers directly in affected areas helps neutralize malodors. We can also use wet fogging, among other procedures, to eliminate the odors.

The damage left in your Northampton, Granby, or Easthampton property after flooding might seem too widespread to fix. Call SERVPRO of Hampshire County any time at (413) 324-1300 to help. We aim to remove traces of the loss, “Like it never even happened.”

For more about Amherst click here.

Our Team Is Available 24/7 To Restore Your Amherst Business After A Flood

11/8/2019 (Permalink)

Fans circulating the air, and our dehumidifiers drying out the moisture on the floor of a commercial property. We use our equipment to circulate the air, and our LGR dehumidifiers to pluck out the moisture in your business after flood damage strikes.

Restoring Structures with Exterior Block Walls with Flood Damage in Amherst

Many of the building structures in Amherst designed as schools of for long-term storage are often based on a concrete slab with block walls. Often these walls form the exterior and interior floor plan. Highly durable paint is often chosen to protect these walls, as well as give them a more finished, aesthetically pleasing appearance. Although this paint works well to keep rain running off the exterior walls, submersion during a flood can lead to damage.

Block walls covered by normally protective paint on buildings in Amherst can exacerbate commercial flood damage by retaining moisture and prolonging the conditions that harm the contents of such buildings. When SERVPRO responds to a customer with a building constructed like this, we explain that we need to bypass the moisture barrier created by the paint. 

The pressure of the water during a flood can affect the stability of walls, including concrete blocks and other mortared bricks. Flood damage can also cause water to permeate the interior of those blocks, especially if paint or other protective coverings become damaged from cracks due to movement or areas where debris scrapes off any paint. 

Once water enters, it continues to spread. Regular drying methods work much more slowly to dry solid blocks. Air passing over the surface does pull moisture out, but at a slower rate. We use a method similar to the one used to drain hollow walls – drilling small holes, called weep holes, in the lowest portion possible of the affected wall. This happens along a grout line, where the mortar is softer and allows gravity to help dry the wall. 

Because brick and concrete block can take weeks or months to dry out completely, we might also need to install additional entries into the wall to provide better ventilation. These allow moisture to escape as water vapor, which our desiccant machines can then remove. The spaces these vents create can be filled later and repainted. Our building crew, General Contractor License # MA CS-107843, performs this service so our mitigation teams can concentrate on the cleaning and disinfecting surfaces and handling the contents of the building. 

SERVPRO of Hampshire County understands that flooding affects your building and your business in a multitude of ways. We work with businesses in and near Granby, Easthampton, and Ware, as well as Belchertown and Westhampton to mitigate flood damage in all types of buildings. Contact us through our 24-hour services line, (413) 324-1300, year-round, for this and other disasters.

See more about Amherst.

Granby Property Under Water? Or Just Flooded? Call SERVPRO for Fast Cleanup and Restoration

10/31/2019 (Permalink)

house nestled inside a life preserver floating on water SERVPRO Rescues Homes from Flooding in the Granby MA

Flooding is a hazardous situation, even when Granby homes are not contending with contaminated losses. Any homeowner wants to make the most efficient path to get their home back to its original condition, and that often means seeking the expertise and advanced equipment available to professional restorers like our SERVPRO team. Our experience in these situations helps us to finish projects faster than many homeowners could do themselves.

Standing water alone can be a severe threat to a property, but flood damage in Granby homes demands several things to happen quickly. Depending on how the flooding originated, the appropriate steps must get taken to prevent this situation from getting worse. With a team of residential contractors licensed (MA HIC 180066) through the state of Massachusetts, we can offer emergency board-up and tarping services that can reduce the continued penetration of floodwater into the property.

Because there is a limited timetable to protect many of the contents and construction materials exposed to this floodwater, our professionals have a fast response whenever disaster strikes. Our team can often respond to your emergency within hours, even in the middle of the night. This prompt response can help to relocate at-risk belongings and allow our technicians to deploy extraction and drying machines to reduce the harmful impacts in the house.

The SERVPRO technicians that get dispatched to your flooded address have accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in Water Restoration (WRT), Applied Structural Drying (ASD), and some with Applied Microbial Remediation (AMRT) as well. With this range in education and expertise, we can complete tasks efficiently, leaving the formerly flooded home “Like it never even happened,” whenever possible.

We cannot ever give an exact time that our services can begin or end, and that is primarily due to our thoroughness and commitment to providing the highest quality results possible. After a flood, our SERVPRO of Hampshire County team can show you that We’re Faster To Any Size Disaster from the moment that you call. Reach out to our emergency response team anytime at (413) 324-1300.

A Primer on Removing Smoke Odors After Northampton Fire Damage

10/21/2019 (Permalink)

Dryer sitting on a snow covered driveway with the corner burned A faulty appliance caused this fire. We were able to restore the home and remove the smoke odors. Call us today!

How to Remove Smoke Smells After a Fire Damages Your Northampton Residence

Fires can ignite anywhere in a home, but most of them start in the kitchen. Even if a fire affects only one room, it can also affect the rest of your house — smoke travels, particularly when an air conditioner or forced-air furnace is running. Unlike a fire, smoke does not destroy objects but covers them with a foul odor and soot. Smoke particles attach to surfaces and become encrusted in porous materials.

The odors may persist in a property for a lengthy period, compromising the quality of the indoor air and, the comfort of the occupants. After a fire damages your Northampton home, you can do a few things to eliminate smoke odors. They include:

  • removing materials that combustion or heat has heavily damaged
  • removing porous materials like smoke-damaged mattresses
  • opening all doors and windows to increase ventilation and fresh air circulation
  • washing or dry cleaning all curtains, draperies, and other washable materials
  • You can also hang the materials outside to remove the smoke particles embedded in them.

If the odor persists or you are not up to the challenge of eliminating smoke odors in the manner previously described, then you can call SERVPRO franchise professionals. We perform effective fire restoration that returns your home into a smoke-free and safe environment to occupy. We do not mask persistent odors with a fragrance but look for the sources of the scents and eliminate them. Depending on the circumstances, our Fire & Smoke Damage Restoration Technicians (FSRTs) employ various techniques to eradicate smoke odors, which may include:

Vapor modification 

Our FSRTs use a blower or fan to dispense aromatic compounds vaporized from sealed plastic containers into the air. The minerals used in vapor modification are non-explosive, non-flammable, non-oily, and non-toxic. The deodorizer also penetrates porous materials such as clothing and upholstery.

Hydroxyl generators 

These generators produce hydroxyl gas that gets into surfaces that cleaning cannot reach. The gas reacts with odor-producing compounds chemically to eradicate the scent.

Air scrubbing 

Our SERVPRO technicians set up air scrubbers to eliminate particulates from the air. Air scrubbers pull air through charcoal filters and capture the scents onto a filter. They recirculate the filtered are back into the building.

Thermal fogging 

Thermal fogging neutralizes smoke scents using fragrance modification. Thermal foggers use petroleum-based deodorizers. These deodorizers fill the affected areas with a mist-like deodorizer.

Ventilation fans

They exchange outdoor and indoor air, exhausting unpleasant smells outside and draw in the fresh air in a home from outside.

When you need smoke odor removal services after a fire in Amherst, Granby, or Easthampton, contact SERVPRO of Hampshire County at (413) 324-1300. Our technicians can eliminate smoke odor in your house to make it "Like it never even happened."

More about Northampton.

Effective Water Cleanup for Your Granby Convenience Store

10/21/2019 (Permalink)

Produce Aisle of a Convenience Store. Don't take on your commercial water damage in Granby alone.

Let SERVPRO show you the right way in Granby

Convenience stores offer fast grab and go food options for travelers, workers, and residents throughout Granby. The more comfortable you can make these transactions and diversify your offerings, the better potential profits your business can make. With the inclusion of hot foods and specialty culinary selections, your kitchen area becomes a vital component to success. The more this area gets used, however, the more likely it is for elements to get broken or worn down, like water pipes expelling gray water from the sinks.

Gray water is not as potentially harmful or even dangerous as black water has gotten considered to be, but it still requires a fast and deliberate water cleanup in your Granby store. The SERVPRO professionals of our team have accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Bio Recovery Association (ABRA) in areas such as:

-      WRT – Water Restoration Technicians

-      ASD – Applied Structural Drying

-      AMRT – Applied Microbial Remediation Technician

-      CCT – Carpet Cleaning Technician

-      Biohazard Recovery and Cleaning

From the time that your doors first open in the morning to when you lock them up well into the night, you have a steady flow of foot traffic. Containment for this water damage prevents the water from spreading throughout the shop floor and potentially injuring or affecting paying customers. The last thing that a bustling business needs is a legal dispute over someone slipping on the hard linoleum flooring, so you can trust our SERVPRO team to cordon off the affected area to get mitigation and drying efforts started as promptly as possible.

As a licensed general contractor (# MA CS-107843) with decades of experience, we can offer multiple layers of recovery options for your store as well after plumbing failures on the drainage of your kitchen sinks. Not only can our professionals work to replace and repair the damaged joints of plumbing and pipes but can also work on linoleum flooring repair if these tiles become damaged. Our reconstruction team helps us to offer our commercial customers a comprehensive approach that gets their business back to normal as quickly as possible.

We strive to provide every customer with a fast and confident response, especially with situations that could potentially involve contaminated or compromised water like the drainage from the kitchen sinks. With our sophisticated extraction and drying tools, you can count on our SERVPRO of Hampshire County professionals to make it “Like it never even happened.” Give us a call at (413) 324-1300.

To learn more about Granby, click here.

Odor Control by SERVPRO Is Essential for Fire Damage Restoration for your Amherst Home

10/8/2019 (Permalink)

Fire extinguisher top half prominently showing Powder ABC, fire in the background SERVPRO Says Keep Your Amherst Home Safe from Fires—Keep One of These in Your Kitchen

Small Grease Fire in Your Amherst Kitchen? Assess Your Fire Damage ASAP

Getting a handle on the fire damage caused by accident in your kitchen is necessary, no matter the size of the damage. Usually, when it comes to small grease-based accidents, items are not ruined. Some of the residues from the fire can be wiped down, and the levels of smoke in the air can be mitigated quickly by SERVPRO technicians.

Measuring the Damage

After a small amount of fire damage, your Amherst kitchen is salvageable. Grease fires are caused by quick flashes of flames from the stovetop. They can be put out with dry powders like baking soda to smother the flames by eliminating an oxygen source. Using water or glass to put out the fire is not recommended, as these can splash and spread the flames. SERVPRO recommends having a type ABC fire extinguisher stored under the kitchen sink cabinet for just such flare-ups. The aftermath of your kitchen fire can be cleaned efficiently.

The most apparent damage is soot and smoke. Particles travel through the air and can stick to surfaces such as fabrics and furniture. A wet cleaning process gets rid of the soot residue from hard surfaces. This involves the use of cleaning solvents and hot water.  We have sponges stocked on our service vehicles for this task. If any oils are left behind in the kitchen after the fire, additional solvents can dissolve the residue.

Cleaning the Kitchen

If your microwave is located above the stove, the bottom might be blackened by smoke. Cabinets, countertops, walls, and ceilings may also be affected. SERVPRO technicians can spray and wipe using specially formulated cleaning products. These cleaning agents are combined with dry or wet towels to clean affected surfaces and remove the stains from the area. Any remaining pungent odor, especially in the case of protein fires, can be neutralized through several different processes. We can set up a hydroxyl generator to neutralize malodorous airborne molecules and also produce a ULV ultra-light volume fogging for penetration into corners and crevices for odor abatement. In the case of significant smells, we can set up negative air pressure utilizing a HEPA filtered air scrubbers to vacate the treated interior air to the outside of the structure. An onboard activated charcoal filter can also reduce unwanted smells.

Handle your kitchen accident by mitigating fire damage right away. Contact SERVPRO of Hampshire County at (413) 324-1300 for fire cleanup and restoration services. 

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We Can Help After A Flood In Your Amherst Home

10/3/2019 (Permalink)

living room with a pool of water on the floor and a white sofa Our crew is ready 24/7 to respond to your storm damage emergency.

Get Help When Flood Damage Strikes Your Amherst Home

Severe thunderstorms can bring heavy rains and intense winds to your Amherst home, causing flood damage in critical cases. Unfortunately for your home, the thunderstorm uprooted a nearby tree. As it fell, the branches punched a hole through your window and allowed hundreds of gallons of water into your home.

Upon discovering the water in your home, you need to reach out for local Amherst flood damage remediation services immediately. Leaving the water to its own devices for too long can cause microbial growth, as the excess moisture feeds omnipresent mold spores. Whenever your home suffers any type of water damage, always get help as swiftly as possible.

The other important thing to remember about flood damage is that the waters inside may not be safe to be in contact with. When you get in touch with a professional cleanup and remediation service, like SERVPRO, we can determine what category of water is in your home. Fortunately, your home is suffering from rainwater and a few debris left behind by the fallen tree.

The first thing SERVPRO can do once the tree has been removed is clean up any debris and remove the water from inside of your living room. Our highly trained Institution of Inspection Cleaning and Restoration-certified (IICRC) technicians can use wet/dry vacuums, as well as rover-mounted extractors, to remove the excess water. Rover-mounted extractors are particularly excellent for any carpeted floors, as they simultaneously dry the carpet while removing water.

After removing the excess, SERVPRO can move any furniture out of your living room and bring it to our facility to be dried and cleaned. It can be stored there until the work in your living room is done. Our technicians can make flood cuts along your walls, removing any damaged material to ensure that no mold growth occurs. As a final touch, we can set up drying equipment in your living room. We use devices such as desiccant dehumidifiers, axial fans, flood drying mats, and air movers for drying. These devices help us ensure that the moisture levels are returned to their proper amount.

Once finished, we can put you in contact with a contractor to restore your living room. After we return your things in their preloss state, we can return your home to you, hoping that you feel, “Like it never even happened.”

If your home needs flood damage remediation services, get them immediately. Dial (413) 324-1300 to speak with SERVPRO of Hampshire County. No matter the day or time, our technicians can help.

Our Tips For Cleaning Up After A Fire In Your Amherst Residence

10/3/2019 (Permalink)

Burnt room with charred wall, picture frame, pot with burned rose in black soot    Let our crew make it “Like it never even happened.”

Tips For Cleaning Up Your Amherst Residence After Fire Damage

Every day, homeowners in Amherst engage in behaviors that have the potential to start a fire without even realizing it. One of them is the improper use of appliances like leaving them plugged in for too long and failing to check the condition of their cords regularly. Others include leaving candles unsupervised, and improper disposal of used cigarettes. Going through the aftermath of a home fire is an emotional and daunting process.

When your Amherst residence has fire damage, it is vital to ensure that the building is safe, document all the damage, and clean and restore what you can. To get started with the restoration process, check with the fire marshal that your home is safe to enter and note any areas or rooms to avoid. Once you get approval, get note-taking materials and a camera. You should wear safety gear, such as:

  •         Close-toed shoes
  •         Pants
  •         Long-sleeve shirts
  •         Safety goggles
  •         Work gloves
  •         A face mask

Inspect the walls, flooring, and your possessions for smoke, soot, and water damage from firefighting efforts. Open the windows to enhance air circulation and dry wet items like carpet, drapes, and furniture to prevent mold damage. Remove large area rugs for proper drying.

Before you start working on removing smoke odor, you need to remove soot. To remove it, you can take a vacuum machine hose and hold it slightly off the surface of the affected areas or items. You can also use a non-water based cleaner such as a chemical sponge to remove soot from walls.

Although there are many ways to clean up your home yourself, remember that hiring a restoration company like SERVPRO is the best route to take for specific tasks. Our fire restoration experts know the best ways to get your residence to its pre-fire condition. We know where to check for the destruction that is not immediately apparent like under floors and inside walls. We can also inspect the items in your home to know which ones to save and which ones to replace.

Our technicians can remove smoke residues by agitating surfaces using brushes, towels, and air as well as water pressure. Agitation helps dislodge residues from surfaces and distribute cleaning products across surfaces. We also use multiple products that can produce chemical reactions to remove smoke residues.

Our SERVPRO crew also removes lingering smoke odors. A significant issue with smoke scent is that it can travel easily throughout your home, including through air ducts and walls. If the smoke gets trapped in air ducts, it can cause recurring odors months after the fire. We can thermal fog your home to neutralize the smells. Thermal foggers dispense solvent-based products in large volumes. The fog consists of minute particles of deodorant solutions, which pair with and neutralize the odor-causing particles.

To deal with fire damage in your Northampton, Granby, or Easthampton home, call SERVPRO of Hampshire County at (413) 324-1300. We have the expertise to make the incident seem“Like it never even happened.”

For more about Amherst click here.

Become Familiar with Signs of Northampton Home Water Damage

10/3/2019 (Permalink)

leaking pipe on white background Regardless of the room affected, water damage can cause extensive problems and needs thorough remediation. Contact SERVPRO right away.

Stopping Primary and Secondary Water Damage in Affected Northampton Properties

A water spill leads to a wide range of damages. Primary damage happens soon after exposure while secondary damage takes time. Most forms of secondary damages are challenging to fix or even irreparable. Stopping both categories of water damage depends on several factors, including understanding the effects water has on different materials at different times. Common primary and secondary damages include:

  •   Wet contents and building materials
  •   Soiling on surfaces
  •   Discoloration
  •   Warping, buckling and other alterations in wood
  •   Staining
  •   Mold development

The instantaneous nature of primary water damage in affected Northampton properties means turning off the sources and removing any standing water are the best ways to stop it. However, it might not be that easy to accomplish these steps. Alternative approaches, such as establishing the most vulnerable materials, and taking immediate steps to save them before moving to the resilient ones, can help. Simple actions such as removing area rugs, books, and clothes from the floors can help prevent the difficult task of dealing with discoloration from running dyes and even stains.

Apart from contact, exposure time also plays a role in determining the types of resultant damages. The longer materials remain exposed to water, the more it penetrates the structure of the material if it has low permeance. For materials with high permeance, longer exposure breaks down the material compromising its structural integrity. Materials such as drywall discolor and crumble while wood swells. Our SERVPRO teams help deal with this aspect by using advanced water extraction equipment that can handle thousands of gallons within a short period.

Even with the best effort, some severe damage might still happen. For example, buckling or cupping on wooden floors or furniture stains on carpets. Our SERVPRO technicians assess the extent of the damage to determine whether remedial action can help save the affected material. We can sand-out cupping to save wooden floors. For carpet stains, we start removal processes while the carpet is still wet.

Restoration efforts after water loss should address both primary and secondary damages. Call SERVPRO of Hampshire County at (413) 324-1300 to assist. We're Faster To Any Size Disaster.

Click here for more information about the city of Northampton.

We Take The Proper Steps In Handling Grandby Water Damage

8/6/2019 (Permalink)

SERVPRO has trucks loaded and ready to be dispatched on a moment's notice. Our crews and equipment are ready 24 hours to handle your flood damage.

Water Damage Granby – A Burst Water Pipe While on Vacation

The homeowner left for a week-long vacation and came back to a water nightmare. The owner made arrangements for someone to look after their home while away, as per the instructions and requirements of their home insurance policy. Their friend found their basement full of water on the day before the owners were to return. Fortunately, he turned the water off and immediately called the owner who called for help. 

Our SERVPRO team responded to this water damage emergency in Granby and quickly took control of the situation. Since the owner was not home, our technicians met the homeowner's friend and also the insurance adjuster. We provided an assessment of the situation and the steps that needed to be taken immediately to minimize the damage. Approval was given to proceed. 

Our team immediately initiated the following steps: 

  • Verified that it was safe to enter the basement which had approximately one foot of water in it
  • Used a portable water extractor to remove as much water as possible
  • Used a squeegee attachment to remove water from all hard surfaces
  • Removed area carpets for further drying
  • Removed all materials on the floor for further drying and recovery
  • Extracted water from the subfloor 
  • Dehumidifiers were set up along with air movers to enhance the drying process

There was over one foot of water damage in the basement. As a result, the lower portion of the drywall and insulation in the walls was also replaced. Fortunately, this was a tiled floor which did not require restoration. Although the restoration activities continued after the homeowner arrived home, the initial emergency was under control, and recovery/restoration efforts were well underway. The growth of mold was minimized due to the fast response by the SERVPRO team and the homeowner's friend. 

Our SERVPRO team prepared a complete report of the steps taken, final moisture readings, and the restored items. Some items, such as paper-based documents and photographs, cannot be restored to their original condition. We restore these items to the best condition possible. 

Call SERVPRO of Hampshire County at (413) 324-1300 for 24/7 service. We serve Northampton, Amherst, Easthampton, and surrounding areas. We're Faster To Any Size Disaster. We aim to restore your home, "Like it never even happened." 

See more about Granby.