Recent Posts

What Kinds of Safety Concerns Should You Have if Your Home Floods After Torrential Rains?

5/20/2020 (Permalink)

Heavy rain on roof It’s rainy season in Northampton. Call SERVPRO for all of your water damage restoration needs.

Rely on the Experts from SERVPRO to Keep Everyone Safe During Flood Damage Recovery in Northampton

When seasonal storms bring heavy rains and high winds to Northampton, the Connecticut River can also rise, exposing your residence to flooding from all angles. Regardless of the source of the water invading your home, the quantities that eventually flow inside can be substantial, causing damage to both the structure and its contents. You need professional help to turn back the pages on the disaster.

How Can You Tell if a Restoration Company Has Your Best Interests in Mind?

After you make the call after selecting a restoration company, it is natural to be nervous. Flood damage to your Northampton home is an intensely personal and stressful experience, and you want to have confidence that your restoration partner always has your family’s safety and welfare prioritized. Our mission is to return our customers’ property to a clean, dry, and sanitary condition, following best practices, including adhering to safety protocols from assessment through the final walkthrough. 

How Does a Reputable Disaster Recovery Company Manage Safety on the Flood Damage Worksite?

The caution SERVPRO exercises when approaching your flooding recovery project has as its foundation the reality that water damage restoration presents dozens of dangers that put both occupants and our crews at risk. We follow a protocol that safeguards all persons on your damaged property while providing premier flood damage mitigation, remediation, and restoration services. In theory and practice, water damage restoration can expose individuals to the following overall risks, and our first action when arriving at your site is to assess for the presence of any or all:

  • Slip, trip, and fall dangers, related to slippery and submerged surfaces and debris
  • Working in confined spaces, with potential for physical injury or entrapment in rising waters
  • Exposure to chemical agents mixed into the floodwaters or used for cleaning and disinfection
  • Environmental hazards, including
  • Materials such as lead or asbestos
  • Potential structural breakdowns such as wall or ceiling collapses and disturbance of supportive framing or foundations by the force of water, silt, and debris
  • Electrical hazards, perhaps requiring temporary shutdowns
  • Biohazards such as mold and infectious human waste when sewage backs up 

What Is Next, After the Risk Assessment?

Just because risks exist does not mean the project does not move forward. SERVPRO puts into place research-based, commonsense protections and proceeds cautiously under adapted conditions:

  • Hands-off water removal occurs with the placement of submersible, gas-powered pumps.
  • As debris becomes visible, cleanup is possible.
  • Truck-mounted extractors use power from our generators, so electrical shutdown does not delay our response, removing and containing for lawful disposal even vast amounts of contaminated floodwaters.
  • When contact with infectious or otherwise contaminated fluids and materials is necessary, crew members wear personal protective equipment (PPE). 

How Are Electrical Hazards Managed After Restoring the Power?

Eventually, we use on-site electricity for our equipment, including smaller extractors and the inventory of machines that assist in structural drying. We employ Ground Fault Circuit Interrupters (GFC) that cut the power when too many current flows. Crew members also inspect cords and plugs regularly for damage and ensure that cords used are managed with zip ties or other strategies to avoid tripping.

  • Team approaches to work in confined spaces ensures that no technician is without communication as portable, plugin extractors enter the battle to remove all water.
  • Light fixtures and electrical boxes should be water-free before use.
  • Metal tools, including measuring tapes, ladders, and more, must not contact working circuits or energized equipment.
  • Diagrams of electrical wiring, cables, and power lines must be available before controlled demolition to avoid cutting into the grid.

Crew members avoid:

  • Plugging in or unplugging wet appliances or equipment
  • Switching on or off any electrical tool or machine while standing on a wet surface

What Approaches Do the Restorers Take with Other Hazards?

Structural Concerns

Northampton storm and flood-damaged structural components can warp, crumble, or collapse. Before beginning flood mitigation and remediation our crews:

  • Inspect for gas or other utility line ruptures, reaching out for appropriate assistance if needed.
  • Evaluate water for water collected above ceilings or between walls, planning for and implementing a strategy of weep holes or flood cuts to release the water.
  • Test floors for weakness, especially if the introduction of heavy equipment might cause supports to fail.   

Hazardous Materials 

  • Chemicals or infectious pathogens can be mixed in the floodwaters, requiring proper PPE and containment of the workspace and the fluids removed.
  • Airborne hazards mandate the use of negative pressure air scrubbers in work areas, and wrapping of the space in 1.6 mil polyethylene.
  • If we encounter asbestos or lead-based paint, our managers must arrange for removal by licensed personnel.

The team at SERVPRO of Hampshire County delivers flood assessment through build-back services. Explore what we can offer you by calling (413) 324-1300.

Contractor Licenses:

General: MA CS-107843

Residential: MA HIC 180066

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Northampton, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Hampshire County today at (413) 324-1300 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Need Ideas or Help with Preventative Cleaning?

5/15/2020 (Permalink)

hand with a pink glove wiping a computer monitor with a pink rag Remind employees to wipe down their computers. Rely on SERVPRO to clean your lobby and bathrooms.

SERVPRO of Hampshire County Provides Answers

While there has been a certain amount of fear-mongering in the media lately, we can all agree that the most prudent course is to follow the recommendations and orders from our health authorities when it comes to safe practices like social-distancing, hand washing, and keeping touchpoint surfaces clean. These actions will certainly help flatten the curve of infection rates. Does the real question become, “What are the correct ways to clean our Northampton indoor environments?” Here are some excellent answers to this commonly asked question:

  • Visit the CDC websitefor real information about environmental cleaning and disinfection (Both Appleand Google also have reliable advice websites)
  • Using CDC recommended or EPA registeredcleaning products
  • Consider hiring professional help

SERVPRO of Hampshire County’s technicians are well-trained and experienced in Northampton biohazard cleaning that involves potentially harmful microorganisms, including crime and death scene contaminated scenes. We follow the cleaning protocols developed by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and Restoration Industry Association (RIA), based on the CDC’s recommendations, without spreading contamination.

What else can SERVPRO offer?

  • Special cleaning equipment such as powered misting machines and air-cleaning systems
  • An inventory of EPA registered cleaning products
  • Trained, certified technicians wear proper personal protective equipment (PPE), which protects the occupants of the building as well as themselves
  • Both one-time cleanings and regularly scheduled cleaning programs, customized to each location and circumstance
  • Consultation services - our experts are available to answer any questions you may have.

Maintaining quality preventative cleaning is a potent weapon in the fight against potential infection. Call SERVPRO of Hampshire County at (413) 324-1300.

More about Northampton.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

What Should I Expect to Replace After Fire Damage in My Northampton House?

5/5/2020 (Permalink)

Fire damaged room and fire damaged kitchen chairs Fires do not always destroy everything. We try to restore your family treasures. Call us today!

SERVPRO Helps Scope Fire Damaged Materials Determining What to Salvage or Throw Away 

Fire leaves a blend of evident and obscure damages on different materials within a property. The varied nature of damages can lead to confusion on whether to dispose of items that survive the fire immediately or look for ways to save them. Our SERVPRO technicians understand that some items' immediate disposal is necessary because fire affects materials in many ways, apart from the physical changes observed.

How does fire damage things?

When looking through a fire damage site in Northampton homes, the evident signs of loss include soot, ash, and charred material remains, which are caused by flames and heat action in a fire. However, combustion involves other processes, including releasing harmful chemicals like hydrogen cyanide, sulfur dioxide, and tar. Some of these harmful substances find a way into some of the materials within the sections the fire affects.

What items typically require immediate disposal?

  • Insulation
  • Perishable and non-perishable food
  • Cosmetics and medicine

Although the physical damage on the items may not appear significant enough to warrant removal, underlying reasons make it the correct option. For example, food items, exposed to heat or the chemicals produced during combustion, are no longer safe for consumption. For insulation, exposure to fire leads to different problems, including damaging its insulating properties. Another issue with insulation is the accumulation of soot and odor, yet it is not possible to clean it. Our SERVPRO technicians remove the top three to four inches of insulation in case the problem only involves residue deposits.  

What else needs removing?

Fire affects all materials and contents within the loss site. Meticulous scoping is necessary before deciding to throw away or save anything. Our SERVPRO technicians consider three main factors:

  • The chances of successful restoration
  • The cost of restoration
  • The sentimental or other value of the item

SERVPRO of Hampshire County helps in addressing various challenges sparked by fire damage, including making tough decisions on the fate of valuables. Call us at (413) 324-1300. We're faster To Any Size Disaster.

 More about Northampton.

How Do I Restore Fire Losses to My Northampton Home?

4/24/2020 (Permalink)

boarded up fire damaged house with snow on the ground SERVPRO can board up and then restore fire damaged homes in Northampton

SERVPRO Professionals Respond Fast After a Fire to Start Mitigation and Recovery

When you ask how fire damage gets restored in any Northampton area home, the answers that you get are much like asking a panel of top chefs for how they might make some traditional dish. While many of the ingredients are the same, the methods and the nuances of individual efforts set each happening apart. Choosing a restoration team means choosing skilled professionals that can appreciate these differences and how to provide the most efficient restoration.

Considering how widespread fire damage in Northampton homes can be, our SERVPRO professionals do not waste time mobilizing to reach your damaged property as quickly as possible. Restoring your home is a collaboration of effort between your initial reaction to the emergencies and how our technicians can begin vital mitigation steps upon arrival.

What Do I Do Once the Firefighters Leave? 

Fires are already overwhelming, but when first responders tell you that their work is done and you can go about the restoration needs, it can feel like an impossible task. It is often better to break this critical time into smaller pieces so that you are reaching out to the right offices at the right times. Your initial response should involve:

  •    Calling Our Professionals 

While you might want to reach out to your insurance company first, but there are distinct advantages to choose to call our SERVPRO team before that. The sooner that you speak with our emergency response team, the faster these professionals can mobilize and get on their way to your damaged address. Also, in many cases, your insurance company is going to want an estimate and a thorough evaluation of the property conducted by professionals, which we can do.

  •    Calling Your Insurance 

Reaching out to your insurance provider is an important step that should not get forgotten. These are the professionals that are going to be involved in the funding of the restoration that your property needs and can keep you from paying little more than the deductible.

  •    Waiting for Qualified Assistance 

While it might be tempting to begin an evaluation of the property on your own, this is not always advisable. Entering your home until professionals have deemed it safe to do so can lead to potential health hazards and structural threats you are not prepared to face. Our professionals get prepared for these possible risks with extensive training.  

When Does My Insurance Company Get Involved? 

You might be wondering where your insurance company fits into all of this, and they are a vital part of ensuring that restoration begins when it should and does not miss vital steps to bringing your home back to its original condition.

  •    Initial Phone Call

With the initial phone call that you make to our SERVPRO professionals, we can find out information about your insurance provider. We can interface in these situations to cut through the substantial red tape that can sometimes exist that slows restoration from beginning. However, we are not an insurance company, and we strive to simplify the process, not direct it.

  •    Preferred Vendor 

Our SERVPRO brand is recognized among local and national insurance agencies as a preferred vendor in the area. We have established a reputation with these companies for our thorough work and fast response.

  •    Experienced Inspections and Documentation

Our professionals work to quickly gather the information that your insurance company needs to approve your damage claim. In many cases, this is photo evidence and documentation of the damage along with our estimations of the work to get done and the proposed costs. We provide the CCIS Content Claim Inventory Service program to catalog non-salvageable items and more to assist our customers.

What Might My Home Need to Look Like it Used To? 

After a fire loss incident, there are several things that your home needs to return to its original condition. Between all of these standard stages, you can see a seamless collaboration between our restoration professionals and our in-house licensed contractors. Some of these needs include:

  •    Controlled Demolition

Fires often cause a need for controlled demolition when partial damage occurs to construction materials and structural elements. By only removing part of the material, reconstruction can cost less material-wise and take less time to complete.

  •    Surface Cleaning

Removing residues and staining is an essential element to restoring your home after a fire loss as well. With hazards like soot residues, it is vital to carefully clean these exposed materials as not to cause more significant structural loss or health hazards.

  •    Deodorization

Smoke and burning odors are among the most challenging obstacles for our team to overcome, and we have several deodorization products and equipment to neutralize harsh odors throughout the entire house.

  •    Repainting

Even though we have potent cleaning products and solvents, repainting many of the damaged surfaces and wallboard can help to make it “Like it never even happened.”

After a fire, it can take a lot to make your house look and feel like home again. Let our SERVPRO of Hampshire County team help however you need by calling (413) 324-1300.

How Are Northampton Kitchen Fires Restored?

4/13/2020 (Permalink)

Time lapse photos showing the beginning of a flame to a kitchen fire Kitchen fires happen quickly. Never leave cooking unattended.

Cooking Mishaps a Leading Cause of Fire Damage in Northampton

Cooking, we all do it.  It is a primary everyday task many of us in Northampton do one or more times a day. Not surprisingly, cooking mishaps are a leading cause of home fire damage.

One recent instance of such fire damage in Northampton occurred this past Thanksgiving when a deep fryer malfunction started a kitchen fire.  A resident, attempting to prepare a tasty deep-fried turducken for the family’s meal, had walked away for a few moments when the fire started.  By the time she had returned, flames engulfed the entire kitchen counter. Luckily, the fire department quickly extinguished the blaze before it spread to other parts of her home.

In the aftermath of the destruction, the Northampton homeowner faced the seemingly insurmountable task of restoring her kitchen to its pre-fire state.

The countertop and upper cabinets were beyond repair, so she had to replace them, but the lower cabinets had survived and were salvageable.  Looking around, she saw her kitchen ceiling, walls, bottom cabinets, and linoleum flooring covered in scorch marks.  Just as bad was the omnipresent pungent odor that filled her kitchen and the rest of her house.

When planning her restoration efforts, the homeowner came across a listing for SERVPRO and decided to try.  Once our technicians arrived, they quickly went to work on evaluating the situation.  They determined the extent of the fire damage, what type of fire caused it, and the types of smoke and residues involved.  The fire involved different substances, including wood from the counter and cabinets, oil and grease, the turducken, and various plastic bowls and utensils.

SERVPRO workers proceeded to clean off the oily residues and dry ash of the wooden ceiling with wet sponges and a cleaning agent.  They moved down and treated the walls similarly.

Technicians continued downward, cleaning the outside of the lower cabinets and wiping their interiors with dry cleaning sponges.  Next, they removed the scorch marks on the linoleum with steel wool. After completing the work, SERVPRO used foggers to deodorize the Northampton woman’s home thoroughly.

If ever faced with fire damage, find a reputable service to restore your home.  If you need assistance, contact SERVPRO of Hampshire County at (413) 324 – 1300.     

More about Northampton.

What Essential Steps Help Clean Up Items after Flood Damage in My Northampton Home?

4/7/2020 (Permalink)

Thunderstorm warning sign with rain in the background Spring and summer thunderstorms bring flooding. SERVPRO can restore you water damaged home.

SERVPRO Can Help You Deal with Contamination, Deep Soiling and Other Problems Caused by Northampton Flooding

Floodwater interacts with the contents in your house in different ways, including submerging those on the floor. These include carpets and rugs, dripping on vertical surfaces, and absorption through porous barriers. Such exposure affects items uniquely, which determines the steps taken to clean them up. 

What simple steps can help ease contents clean up?

After addressing other challenging aspects of flood damage incidents in Northampton, such as extracting standing water from the property or removing deteriorated materials, cleaning contents emerges as the other challenging process. There is a need to tackle problems such as rusting, shrinking, contamination, and other kinds of deterioration to restore items to their preloss state. Our SERVPRO technicians perform various steps that help reduce the time or work involved during the actual cleaning process. They include:

  • Separating salvageable and unsalvageable materials

Removing unsalvageable items for immediate disposal eliminates clutter and saves time

  • Pre-treating washable items

Steps like wetting damp fabrics with clean water help remove debris such as mud

  • Partial or complete move-outs

Cleaning contents in a designated area within or away from the affected property helps add convenience

Is there sophisticated equipment that helps with content cleanup?

Although it is possible to complete many cleaning actions by hand, it might take longer or lead to unsatisfactory results. Since our SERVPRO technicians strive to remove any soiling or staining from flooding, "Like it never even happened," we utilize various equipment types during the cleaning process including:

  • Upholstery cleaning equipment 
  • Pressure washers
  • Immersion cleaners 

For the best outcome, a cleaning exercise should address visible soils, remove any traces of contamination in non-porous items and deal with bad odor.  

Cleaning helps in many ways after flooding incidents. Call SERVPRO of Hampshire County at (413) 324-1300 to help salvage your contents.  

More about Northampton.

What is Porosity and How Does it Relate to Water Damage in Northampton?

3/31/2020 (Permalink)

Water on laundry room floor Surface materials absorb water differently. We have the expertise to know how to dry each surface and restore your home.

How Porosity Affects Drying Strategies for Northampton Homes

Porosity and permeance are both terms that can help to identify the likelihood of water moving through specific materials and contents in your Northampton home. While the literal scale to gauge the porosity of structural elements might be complicated, it is simpler to consider that you can group items into three primary categories based on their permeance:

  • Porous
  • Semi-Porous
  • Non-Porous

Where a structural component or item falls into these groups can identify the difficulty our SERVPRO team might have with preserving affected materials or drying water damage in Northampton homes. Classifying each of the damaged items and structural elements in your home into one of these categories can direct responding technicians to the areas of most pressing importance and which materials do not need immediate action to protect.


These are the materials and items that require the most urgent attention. Porous materials have a high permeance rating, which means that they can readily absorb water and allow it to change their composition, deteriorate the material, or allow for hazardous growths like mold and fungus.


These mid-level materials can absorb moisture at a slower pace than objects with higher permeance like carpets and drywall. Semi-porous surfaces, like wood, OSB board, and bricks, take longer to absorb direct water exposure. Likewise, it can take longer to pull the moisture back out of these materials against more successful water removal approaches common with high porosity structural components.


As the name suggests, these items absorb little to no moisture at all. When these materials do absorb any amount of moisture, it can take much longer to remove it entirely than with porous materials. The project manager scoping the job can determine the necessary drying approaches.

Multiple levels of permeance and porosity indicate more significant challenges in drying when absorption occurs. Our SERVPRO of Hampshire County team is ready to overcome these obstacles with extractors, air movers, and specialty drying equipment that can reduce vapor barriers and make drying more efficient. Give us a call whenever you need us at (413) 324-1300.

More about Northampton.

Water Damage in Northampton Fitness Centers Requires Professional Removal

3/26/2020 (Permalink)

View of inside of fitness center; Multiple treadmills, bikes, other workout machines Water can damage the electronics in fitness equipment. SERVPRO is always on call for fast remediation.

Large Capacity Water Removal Equipment Critical to Remediate Northampton Fitness Center

Workout spaces and fitness centers might seem able to shrug off water losses. With cinderblock walls and tile or terrazzo floors, even a significant plumbing break would seem to need only time to drain away. On the contrary, the construction of a commercial building in Northampton intended to provide areas to exercise, play sports, run, lift weights, or swimming has countless nooks and crannies where water can collect. Failing to remove the water promptly can lead to deterioration of structural components and mold growth. 

Consider the Construction

Many commercial buildings use cinder blocks for construction, and fitness centers are no exception. The hollow cells of the blocks trap fluid, ensuring that water removal in a Northampton rec center must occur. Although concrete and cinder blocks seem impervious to water, they are porous and prone to eventual deterioration if waterlogged for long periods. Our crews use thermal imaging or moisture detectors to locate hidden water or higher than normal moisture levels. Ceramic tile is often used as a building material, too, and can permit water to seep through cracked or unsealed grout lines. Building construction uses drywall and ceiling tiles in some areas.

Releasing the Fluids

Determining an efficient method to extract water sunk deep inside a maze of cinder blocks is daunting. SERVPRO technicians use several ways to release or remove the water. 

  • Holes drilled into mortar lines, or the blocks directly can release the water.
  • Extensions on wanded extractors permit technicians to reach down from the top of a block run to suction out water. 
  • Floor mats using negative air pressure can suction up water from damaged grout lines.
  • Flood cuts in drywall open up large spaces to provide access.
  • Our general contractor license makes rebuilding or repair needed when using these techniques part of the project.

Drying Strategies

Although SERVPRO technicians learn that extraction is the most efficient way to return moisture levels to normal, once we remove the liquid water, effective drying techniques complete the job. We create a perimeter of air movers to accelerate the evaporation of water absorbed into concrete, blocks, subfloors, drywall, and ceilings. Increasing the temperature in the space helps with evaporation, as warm air can hold more moisture. Humidifiers capture the water vapor in the space, and the condensed fluid stored for appropriate disposal.

SERVPRO of Hampshire County is well-prepared to assist when a commercial building needs water removal and rebuilding. Call us at (413) 324-1300 for an assessment.

Contractor Licenses:

General: MA CS-107843

Residential: MA HIC 180066

More about Northampton.

SERVPRO - We Are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers in Hampshire County and throughout Western Massachusetts, that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hampshire County, 413-324-1300 or 413-584-0975. 

We are here to help our clients and customers in and around Hampshire County remain as as safe and healthy as possible.